time ret finance and clydesdale finance

[blacksheep1979]

sorry to double post - but wasn't sure where to put this


Hi guys - after bit of advice again

Just realised yesterday that these gits have probably banged a load of charges on accounts that I used to have with them, so thought I'd try do something about it.

Now I don't have the account numbers any more so rang clydesdale but they had no record of me at the address which I took the account out at?!? They suggested I contact the bank for the details of the direct debit which I have just done (and tried to do for time ret finance as well) now the bank has no records of these direct debits but I have my bank statements in front of me with these direct debits coming out of my account.

My question - how do I get the account details and is the bank in breech of the direct debit guarantee/data protection for not keeping these details for six years (it was 3 years ago the dd's)?

Also how should I proceed to get the account details?

any help greatly appreciated

	The Direct Debit Guarantee • The Guarantee is offered by all Banks and Building Societies that take part in the Direct Debit Scheme. The efficiency and security of the Scheme is monitored and protected by your own Bank or Building Society. • If the amounts to be paid or the payment dates change, we will notify you three working days in advance of your account being debited or as otherwise agreed. • If an error is made by us or by your Bank or Building Society, you are guaranteed a full and immediate refund from your branch of the amount paid. • You can cancel a Direct Debit at any time by writing your Bank or Building Society. Please also send a copy of your letter to us. This is a term of your banking contract and you can sue on it.

[blacksheep1979]

Oh forgot to say - gave them my current address and the previous one (where I took the loan out at) and the one prior to that - no joy from clydesdale at any of them