Consumer Action Group envelope labels
You are part of a community of over 195,000 people. Let your bank know that you won't give in. Display one of our labels on your envelopes. Full description here
Sheet of 20 self-adhesive envelope labels £3.50 inc p&p
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Do your Internet search here Reclaim the Right Ltd. - reg.05783665 in the UK
reg. office:- 923 Finchley Road
London
NW11 7PE
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Are you being threatened over debts more than 6 years old? This may be unfair
See our new Unfair Trading Guide Bought an extended warranty? Not satisfied?
The warranty may be an example of unfair trading
See our new Unfair Trading Guide Have you been defaulted?
Would you like to clean up your credit file? Check it out Are you a victim of unfair trading? Check it out The Consumer Protection from Unfair Trading Regs 2008 Have you been defaulted?
Would you like to clean up your credit file? Check it out | | | | | | General Come here to discuss general issues in the unlawful charging by banks debate.
Any general issues about unfair bank charges. | Welcome to The Consumer Action Group and The Bank Action Group
Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund.
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To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.
Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges. We strongly suggest that you register under a UserID and not your own name |  | |
5th August 2008, 11:00
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#5 (permalink)
| | Gold Account Customer | Re: Can Someone Look at this from RBS for me? Quote:
Originally Posted by BelstarBomb Thanks Tinkerbell,
Should there be a link between page 2 and 3?
Cheers,
BB |
Should say something like "see terms overleaf" or continuous numbers.
Godd point Gez made over the possible PPI misselling for you to look at too.  |
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5th August 2008, 19:41
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#9 (permalink)
| | Basic Account Customer | Re: Can Someone Look at this from RBS for me? In my haste, how do I know if they were printed on the reverse or not??
How can I find out as they have sent me two pages that don't obviously follow on?
Cheers,
BB |
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5th August 2008, 21:36
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#10 (permalink)
| | Platinum Account Customer | Re: Can Someone Look at this from RBS for me? Quote:
Originally Posted by BelstarBomb In my haste, how do I know if they were printed on the reverse or not??
How can I find out as they have sent me two pages that don't obviously follow on?
Cheers,
BB | My point exactly
See this thread my post 939 CCA's and Dave against the world !!! |
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5th August 2008, 21:44
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#11 (permalink)
| | Basic Account Customer | Re: Can Someone Look at this from RBS for me? Mwah, mwah
If they had smilies for kisses you would just have had a page full!
Thanks a million and for the link.
Seconds out, round 2!!
BB |
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12th August 2008, 19:34
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#14 (permalink)
| | Platinum Account Customer | Re: Can Someone Look at this from RBS for me? Quote:
Originally Posted by BelstarBomb Hi,
Do you have any letters/links I could use for a lender who hasn't responded to a CCA request and for one that has admitted that they don't have one?
Many thanks,
BB | Hi again, heres one for starters, i may have more standby, Re; your recent reply to my request under section 77-79 of the Consumer Credit Act 1974
I note that you have replied to the above by sending a copy of your companies current Terms and conditions I must inform you that this is not sufficient to comply with the request and that your company is still in default under the act.
To clarify, just sending the Terms and Conditions is a breach of the Act and Regulations as, apart from the information that the Regulations provide that you may exclude, the copy must be a "true copy" of the agreement.
This breach of the agreement can be demonstrated as follows;
As you will know section 180(1) (b) authorises, "the omission from a copy of certain material from the original, or the inclusion of certain material in condensed form." This refers to statutory instruments made under the heading Copies of document regulations and in this care in particular to SI 1983/1557.
Before leaving section 180 there are two other sections that should be remembered these are:
Section 2(2) (a) A duty imposed by any provision of this Act (except section 35) to supply a copy of any document is not satisfied unless the copy supplied is in the prescribed form and conforms to the prescribed requirements;
And more importantly
Section 2(b) A duty imposed by any provision of this Act (except section 35) to supply a copy of any document is not infringed by the omission of any material, or its inclusion in condensed form, if that is authorised by regulations.
You will see that this quite clearly states that whilst certain items may be left out of the copy document the rest of the document must be in the form and contain all items as prescribed by the regulations.
Turning to the regulations regarding what may be omitted from these copies these are contained with SI 1983/1557.
The regulations state:
(2) There may be omitted from any such copy-
(a) any information included in an executed agreement, security instrument or other document relating to the debtor, hirer or surety or included for the use of the creditor or owner only which is not required to be included therein by the Act or any Regulations thereunder as to the form and content of the document of which it is a copy;
(b) any signature box, signature or date of signature (other than, in the case of a copy of a cancellable executed agreement delivered to the debtor under section 63(1) of the Act, the date of signature by the debtor of an agreement to which section 68(b) of the Act applies);
It is quite clear what can be omitted from the copy document, this again asserts that all other details of the agreement should presented in form and content as required by the regulations.
The requirements of the Agreement regulations 1983/1553 are very explicit in describing the form and content of an agreement and this as I have demonstrated also applies to the copy of any such agreement with the above mentioned proviso.
Nowhere within these regulations does it state that part of the agreement can be presented on a separate document headed terms and conditions. It does state that all terms and conditions should be within the agreement document and is explicit of the form in which it is presented.
I hope this explains why your reply was unacceptable I await a True copy of my agreement and would remind you again that whilst the request has not been complied with the default continues.
Yours faithfully
__________________ Please note i have no legal training any advice i give comes from my own experience and from what i have learned on this site |
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12th August 2008, 20:17
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#16 (permalink)
| | Platinum Account Customer | Re: Can Someone Look at this from RBS for me? I have something here which you may need to adaot to suit, this one is to a DCA though, I DO NOT ACKNOWLEDGE ANY DEBT TO YOUR COMPANY OR ANY COMPANY YOU CLAIM TO REPRESENT
Dear Sir/Madam
Your Ref:
I refer to your letter of 10/7/08, and must point out that you have not yet replied to my request under s78. of the Consumer Credit Act 1974, sent to you on 30/6/08 by recorded delivery, and delivered to yourselves on 1/7/08, and for which I have proof of delivery. I enclose a copy of this for ease of reference.
Further, under the Consumer Protection from Unfair Trading Regulations 2008, which came into force on the 26th May 2008, Debt Collection Agencies are deemed to be the “creditor” for the purposes of sections 77/78 of the Consumer Credit Act 1974.
In view of the above I do not expect any further collection activity until you have fulfilled your obligations in this matter.
I would also point out the lack of any notice of assignment from both your client and yourselves, and would expect to receive the same before matters can proceed.
Finally, I must inform you that all correspondence must be in WRITING ONLY, as I note that you have been making many telephone calls, which is causing harassment to my family and myself.
Yours Sincerely |
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8th September 2008, 14:41
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#18 (permalink)
| | Gold Account Customer | Re: Can Someone Look at this from RBS for me? Quote:
Originally Posted by BelstarBomb |
Standard response from Ms Bennet - wouldn't matter what you had said in your letter to her this is the next letter in the programmed resp[onse units portfolio  |
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