Time limit

[rachaelc]

Dunno if ive posted this in the correct place, but im currently looking to take someone to SCC for an iem i brought on ebay, however, is there a time limit that you have from the moment you found out about problem to registering the case in small claims court? Any advice would be greatly appreciated.

[thunderpuss2k]

Originally Posted by rachaelc

Dunno if ive posted this in the correct place, but im currently looking to take someone to SCC for an iem i brought on ebay, however, is there a time limit that you have from the moment you found out about problem to registering the case in small claims court? Any advice would be greatly appreciated.

How did you pay for it? Have you tried Ebays dispute resolution service?

[rachaelc]

Basically it was concert tickets, brought through paypal on ebay, we brought them last August for a gig in december, found out in October that we werent getting the tickets, contacted Paypal, as the transaction was over 90 days they weren't interested, same as ebay. Have spoken to other people and he gave a story that his suppliers let him down, police were involved via another buyer, and they were happy that his story matched what he has told us,so we were happy to give hime time get the money back for us, but havent heard anything from him in ages, he did reply to emails, but doesnt anymore, we paid £200 for these tickets and just feel that he's had his opportunity to sort it out and keep us informed but he hasnt, so we wanna take it further - any advice?????

[thunderpuss2k]

Originally Posted by rachaelc

Basically it was concert tickets, brought through paypal on ebay, we brought them last August for a gig in december, found out in October that we werent getting the tickets, contacted Paypal, as the transaction was over 90 days they weren't interested, same as ebay. Have spoken to other people and he gave a story that his suppliers let him down, police were involved via another buyer, and they were happy that his story matched what he has told us,so we were happy to give hime time get the money back for us, but havent heard anything from him in ages, he did reply to emails, but doesnt anymore, we paid £200 for these tickets and just feel that he's had his opportunity to sort it out and keep us informed but he hasnt, so we wanna take it further - any advice?????

Did you pay for it by credit card via Paypal? If I'd have bought something in August and not had it delivered by October I would have been screaming long before then.

Have you spoken to Trading Standards?

Just trying to exhaust all the usual options before legal action - which is an option of last resort in most cases.

[rachaelc]

With concert tickets that can arrive anything up to 7 days before the event, so it not unusual to waitin along time before they arrive. It was paid on my partners bank account card but barclys claim that the legal protection does not cover him for this (even though his does pay for the additions)

[thunderpuss2k]

Originally Posted by rachaelc

With concert tickets that can arrive anything up to 7 days before the event, so it not unusual to waitin along time before they arrive. It was paid on my partners bank account card but barclys claim that the legal protection does not cover him for this (even though his does pay for the additions)

Ah, if memory serves me right credit card companies are jointly liable but a debit card isn't covered like that.

Go here..
http://www.tradingstandards.gov.uk/s...earchlocal.cfm
.. and find your local TS office, give them a call. Alternatively..

http://www.consumerdirect.gov.uk/complaints.shtml

.. and fill out the form.

On a separate note, might be worth having a word with Barclays and finding out exactly what their 'cardholder protection' your partner is getting with his Additions account, and why this isn't covered. I mean, no point paying an extra tenner a month if it don't work

[blueskies]

I believe that the SCC time limit would still be 6 years as it a breach of contract. Although there is no signed agreement you entered into a sales contract whereby his requirement was to provide the product (in this case the tickets) and your side was to provide payment for it (which you did)

I would also contact the police force with the request for information not the officer concerned, mentioning the fact that he hasn't returned emails.