consumer forums consumerforums Total Bank Charges Returned : £16595128 to 9717 people. The Consumer Forums  
Bank Charges Refunds Survey | Bank Charges Survey Results | 'Buddy' System | Get an email address | Site Map | Registration Problems | FAQ


CAG Products - We think that these will help you to make your claim or Reclaim your Right

These sales also help us to keep helping YOU and keeps this site free of third party adverts!

Small Claims Kit Small Claims Court Guide CallBurner - Skype
CallRecorder Review
Last Will & Testament Kit Fight a Motoring Ticket
 
Alternatively you could purchase a CAG email address here, or maybe you'd prefer our address labels here.


UPDATE: Consumer Forums ConsumerWiki is now LIVE - click here: ConsumerWiki

N.B. Please note - due to postage costs these products are only available in the U.K.



Consumer Action Group envelope labels
You are part of a community of over 185,000 people.
Let your bank know that you won't give in.
Display one of our labels on your envelopes.
Full description here
Sheet of 20 self-adhesive envelope labels
£3.50 inc p&p





Reclaim the Right!
The Lawpack Small Claims Kit contains everything you need to get your bank charges refund. Sample forms, Instruction manual, template forms and an entire set of court forms in .PDF format on CDRom.

Just type in the details of your claim and print them out.


Reclaim the Right!


Sue your bank as often as you like with one Lawpack!!

With a Lawpack and Patricia Pearl’s book on Small Claims, you have everything you need to get your unfair bank charges refunded or assert other consumer rights.
(England & Wales only)

CAG Forum Users Price £11.99
(click image to buy)
Plus £1 P&P



Reclaim the Right!


Small Claims Procedure by Judge Patricia Pearl
An excellent guide for the layperson
Not for use in Scotland
Read BF's Review Here




Stand up to Telephone Harassment

If you use Skype -
Record your phone calls with CallBurner
It's Hot!

Click below to download your
14 day trial copy
CallBurner
Skype CallRecorder download


Read the
Explanation and review here
£31.96 - includes 20% CAG discount
(normally £39.95)

We've managed to negotiate a discount for CAG Users on DIY 'Willpacks'


Click on the image to purchase a Wills kit - £12.99 + £1.00 pp

Remember...you can't take your reclaimed bank charges with you ;-)



Do your Internet search here



Your Internet search-box

Reclaim the Right Ltd. - reg.05783665 in the UK
reg. office:- 923 Finchley Road London NW11 7PE
Do your Internet search here:-

Your Internet searchbox




Come and chat with us here (NB: External site NOT affiliated with CAG)

  CAG Announcements
 
Welcome Guest
Please register
Registration is free
There are no charges for using any of the facilities of this website.
If this is your first visit, be sure to check out the FAQ. You will have to register before you can post. To start viewing messages, select the forum that you want to visit from the selection below.
You will also have to register to access our template letters and claims forms
registration is free
Are you being threatened over debts more than 6 years old?
This may be unfair
See our new Unfair Trading Guide
Bought an extended warranty?
Not satisfied?
The warranty may be an example of unfair trading
See our new Unfair Trading Guide
Have you been defaulted?
Would you like to clean up your credit file?
Check it out
Are you a victim of unfair trading?
Check it out
The Consumer Protection from Unfair Trading Regs 2008
Have you been defaulted?
Would you like to clean up your credit file?
Check it out
 
Bank Action Group Debt Action Group
 

Go Back   The Consumer Forums > The Consumer Forums
The Bank Action Group - against unlawful bank charges
> General

General Come here to discuss general issues in the unlawful charging by banks debate.
Any general issues about unfair bank charges.


Welcome to The Consumer Action Group

and
The Bank Action Group


Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges.
We strongly suggest that you register under a UserID and not your own name

Reply
 
LinkBack Thread Tools
Old 11th September 2007, 18:00   #1 (permalink)
SL56
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: May 2006
Posts: 63
SL56 Novitiate
Default OFT may compromise on bank fees

From a news article on bbc BBC NEWS | Business | OFT may compromise on bank fees

The Office of Fair Trading (OFT) could drop next year's High Court test case over bank overdraft charges, a senior official has said.

No news on who the official is though - seems like a sneaky move by the banks again...........
SL56 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 11th September 2007, 18:32   #2 (permalink)
alecmac18
Gold Account Customer
 
alecmac18's Avatar
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Aug 2007
Posts: 420
alecmac18 Novitiate
Default Re: OFT may compromise on bank fees

Ahhhhhhhhhhhhhhhhhhhhhhhh hhhhhhhhhhhhhhhhh - I Knew it.

So - when do claim payouts restart?
alecmac18 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 11th September 2007, 18:35   #3 (permalink)
nicsussex
Platinum Account Customer
 
nicsussex's Avatar
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Feb 2006
Posts: 2,962
nicsussex Informativenicsussex Informativenicsussex Informative
Default Re: OFT may compromise on bank fees

Quote:
Originally Posted by SL56 View Post
No news on who the official is though - seems like a sneaky move by the banks again...........
But a senior official, Cavendish Elithorne, made it clear that the OFT was open to negotiation on the issue.
nicsussex is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 11th September 2007, 19:07   #4 (permalink)
alecmac18
Gold Account Customer
 
alecmac18's Avatar
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Aug 2007
Posts: 420
alecmac18 Novitiate
Default Re: OFT may compromise on bank fees

My bet: On Sept 30th we're going to hear something that changes this game:

An Open Letter to the FSA

The banks. The OFT & a Rock and a hard place.
alecmac18 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 11th September 2007, 20:14   #5 (permalink)
einyuk
Basic Account Customer
 
einyuk's Avatar
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Feb 2007
Posts: 104
einyuk Novitiate
Default Re: OFT may compromise on bank fees

this does not surprise me in the slightest............the same as before one big delaying tactic, breathing space while they come up with something.......i've said it once or twice an i'll say it again........i can not ever see this going to court.......
einyuk is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 11th September 2007, 20:21   #6 (permalink)
Giveitback
Classic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: May 2006
Posts: 220
Giveitback Novitiate
Default Re: OFT may compromise on bank fees

This is the part that bothers me though...

Intriguingly, the OFT revealed that it actually agrees with part of the banks' arguments.



They claim that their charges are not penalties, but are fees for a service - for running a current account while it is in the red.

"In most instances we would probably agree with the banks' arguments that these are not penalties as defined in common law," said Mr Elithorne. But he insisted that the OFT Still believes the charges are unfair - even if they are "fees for a service".
__________________
BoS:- D P A sent 09/06 Prelim. request 29/06 £1755 plus interest
1st claim Filed 5/10/06 SETTLED 19/10 £747.80 plus £534.31 interest
Giveitback is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 11th September 2007, 20:30   #7 (permalink)
einyuk
Basic Account Customer
 
einyuk's Avatar
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Feb 2007
Posts: 104
einyuk Novitiate
Default Re: OFT may compromise on bank fees

well that's funny cause in abbey's defence to my court claim they state that these charges are for a breach of contract...............and now they become fees for a service?

how can they revamp their conditions an get away with that in court?
einyuk is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 11th September 2007, 20:45   #8 (permalink)
tifo
Platinum Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Sep 2006
Posts: 1,975
tifo Informativetifo Informative
Default Re: OFT may compromise on bank fees

so if the OFT agree that the banks' charge is a 'service fee' then we, the consumer, have lost and we will get nothing back?

what about common law and penalties etc?
tifo is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 11th September 2007, 21:08   #9 (permalink)
midge61
Platinum Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Aug 2006
Posts: 1,023
midge61 Novitiatemidge61 Novitiate
Default Re: OFT may compromise on bank fees

They are going to do what they did with CC and then we go back to challenging in the courts and nothing changes. Just shows what a bunch of spinless wassocks they are.

I bet this is what the waiver was for to give the banks time to come up with a compromise and too avoid the court hearing altogether!

Last edited by midge61; 11th September 2007 at 21:08. Reason: typo
midge61 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 11th September 2007, 21:29   #10 (permalink)
SL56
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: May 2006
Posts: 63
SL56 Novitiate
Default Re: OFT may compromise on bank fees

Quote:
Originally Posted by nicsussex View Post
But a senior official, Cavendish Elithorne, made it clear that the OFT was open to negotiation on the issue.

Yes I knew that - what I did mean was what his position within the organisation was (other than a senior official.....) because to me this could possibly be unofficiated comment?

There doesnt appear to be a news release anywhere from the OFT
SL56 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 11th September 2007, 22:11   #11 (permalink)
nicsussex
Platinum Account Customer
 
nicsussex's Avatar
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Feb 2006
Posts: 2,962
nicsussex Informativenicsussex Informativenicsussex Informative
Default Re: OFT may compromise on bank fees

have a look on this thread and you will find out who he is

http://www.consumeractiongroup.co.uk...gree-deal.html
nicsussex is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 11th September 2007, 22:56   #12 (permalink)
Deso
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Apr 2007
Posts: 54
Deso Novitiate
Default Re: OFT may compromise on bank fees

this again, stinks. How can they get away with this? are there any consumer rights in this country anymore?????
Deso is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 12th September 2007, 10:44   #13 (permalink)
bruce47
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Sep 2007
Posts: 38
bruce47 Novitiate
Default Re: OFT may compromise on bank fees

This doesnt seem like good news

The banks say "The eight banks challenging the OFT say it has no jurisdiction in the matter"

This shows they do not want to compromise they want to draw out a long winded court case.

"However, if and when, the judge will not be asked to rule on whether bank charges are legal or fair.



Instead the judge will have to decide whether the OFT has the authority to decide the issue itself, under the Unfair Terms in Consumer Contract Regulations."

This is also crazy whats the point of the test case if it isn't to find out if the charges are legal or not. What is the point of the waiver??? i thought it was to see if the charges are legal or not that is what the OFT have been saying.

Does the POC's say this that it is just to see if the OFT can challenge them or to see if they are legal or not?

MAIN QUESTION

If they do withdraw from the test case because the banks lower there charges what happens to all the ongoing and future claims. will they still be able to get refunds??
bruce47 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 12th September 2007, 11:12   #14 (permalink)
livelylad
Site Team
 
livelylad's Avatar
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Jun 2006
Posts: 9,897
livelylad has disabled reputation
Default Re: OFT may compromise on bank fees

Quote:
MAIN QUESTION

If they do withdraw from the test case because the banks lower there charges what happens to all the ongoing and future claims. will they still be able to get refunds??
Yes, the issue of the amount they charge will still need to be decided. Should the OFT make a deal it will just be the same situation as with Credit cards.
__________________





I am not a legal expert my advice is given without prejudice and is purely my opinion only. If you are in doubt please seek professional advice.
livelylad is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 12th September 2007, 11:26   #15 (permalink)
alecmac18
Gold Account Customer
 
alecmac18's Avatar
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Aug 2007
Posts: 420
alecmac18 Novitiate
Default Re: OFT may compromise on bank fees

"When the ducks are quacking - feed them"

Without a dobut you will now hear the following statement on Sept 30th.

PRESS RELEASE (OFT & FSA)

"Over the last two months it has become apparent that the issues involved in determining the level and fairness of bank charges are broad and wide ranging. Questions have also arisen as to where responsibility lies with regards to enforcement. The FSA and the OFT recognise that these issues may take some time to bring to a conclusion. We do not think that it is in the best interests of customers for this situation to continue in its current form. Therefore the FSA is today lifting the wavier that allows banks to stop dealing with bank charge complaints. The OFT & the FSA have agreed that customers who wish to pursue a claim immediately may do so. While the High Court Test case will continue, it is likely to be delayed for some time."

Customers who wish to pursue their claim may do so under the following conditions:

1. The FSA recommends that banks are able to refund the difference between £12 and the charge levied (as per original OFT ruleing).

2. The payments will be in 'full and final settlement' of any high court case.

3. The banks will be given extra time to process these payments.

4. There will be a cut off point (likely 2 years) for these claims to be settled.

5. Cases in court will be be given offers to settle as above.

6. The FOS will process complaints in line with Directions given above.


EDIT: Claims will still not be automatic. I reckon a list of charges will still have to be submitted to the bank in order to get a claim. In other words, some kind of effort will still have to be made by claimants. The banks will not simply credit accounts without a claim being submitted.


In the meantime the FSA and OFT will set up a working group to decide who has the responsibility for regulating charges in the UK banking market. This will last some time & the FSA eventually win.

The Economics behind the decision:

There is a saying "when the ducks are quacking - feed them". This is what they will now try and do. You see, Charges commission complaints (as they are known) have all the hallmarks of a bank run. Except in this case no one has any money. However the consequences are the same. If the issue is left to fester then confidence is in danger of slipping. And we can't have that. No siree bob. Banks have paid out 2.6 billion so far in charges and there is another 4-6 billion or so to go. Not much at all when divided by 8-10 banks or so and spread over 2 years. The best part is it will cost them nothing. At the end of the year they will apply to HM for a tax rebate. They will then be sent a cheque. It is the British way. Bernake has helicopters. We have the FSA and HM Customs and Revenue. Much quieter really.

The problem is really one of competition and the FSA and OFT know this. The FSA will (while all this is happening) slowly start to regulate bank charges to death. They cant really ban them (without great difficulty), and they cant rely on any banks to break ranks to stop charging them. Instead they will require rules that become steadily more onerous as time passes until the cost and effort of complying with FSA directives outweighs the benefits. I reckon this will take 2 years. Just enough time to settle 99.98% of all complaints. Then - with the regulating of bank charges complete, any talk of OFT court action will fall away.

As an added side benefit it will also give the boys from the FSA some nice consulting jobs to go to when the new FSA rules regarding bank penalty charges are brought in.

You see. That's just how its done. Its in the FSA playbook. Its been done before (endowments). And dont forget the regulation that followed. (have you seen a mortgage or life insurance application recently?)

I'm not saying the above senario is the right one for claimants, but will it happen?

Not long to wait and see.

Last edited by alecmac18; 12th September 2007 at 14:52. Reason: spelling
alecmac18 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 12th September 2007, 12:53   #16 (permalink)
alecmac18
Gold Account Customer
 
alecmac18's Avatar
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Aug 2007
Posts: 420
alecmac18 Novitiate
Default Re: OFT may compromise on bank fees

For future bank charges applied to accounts (after sept 30th)

1. Likely that an emergency level of £12 (max) will be placed on them.

2. Banks will have to offer customers a 'basic' bank account that has a solo or electron card and cannot go overdrawn under any circumstances. They will be directed to indentify customers who would suit this kind of account and swich them over proactively. Customers may ask to be switched to this kind of account.

3. It will be ordered that communications with customers must be much more proactive in order to stop high levels of charges being incured.

Last edited by alecmac18; 12th September 2007 at 14:52. Reason: clarification
alecmac18 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 12th September 2007, 13:05   #17 (permalink)
k65
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Jan 2007
Posts: 138
k65 Novitiate
Default Re: OFT may compromise on bank fees

i intend to use this in my evidence for a removal of stay, as the certanty of the test case is now unsure. how do others feel
k65 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 12th September 2007, 13:05   #18 (permalink)
alecmac18
Gold Account Customer
 
alecmac18's Avatar
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Aug 2007
Posts: 420
alecmac18 Novitiate
Default Re: OFT may compromise on bank fees

A look to the future: Its TESCO baby.


Seeing the writing on the wall you would think that most banks would like to take market share by stopping all charges on their accounts. However they will not do this. they will comply with the FSA regs on the issue to the letter.

However at some point customers will still be fed up of paying even £12. The problem is that when you're selling fresh air its difficult to retain customer satisfaction.

At some point someone (I reckon Tesco) will wade into the retail banking market and start mopping up all the customers who currently hate their bank. Their account will be good: with a clubcard, no overdraft fees AND it will pay interest. They will do well. Too well. The rest of the banks will mutter. Then they will try and follow suit. It wont work. By then we'll all be banking at TESCO.

The crux of the matter is that banks are currently sending customers away with an empty shopping bag that they are paying through the nose for. Tesco know that this does not fly. They would rather make lots of little bits of money from you. This will drive down margins and banks profits. Tesco will become Britains biggest bank. The bank execs will wonder at what point they went wrong.

Banks: You've seen the writing on the wall. Don't say you had no warning. This will be seen in the future as a crucial fork in the road.
alecmac18 is offline  
Digg this Post!Add Post to del.icio.us