Tax Credit Overpayment

[tigga_1961]

If anyone has rung tax credits with more than one change of circs, the system goes awry, it can only handle one change at a time:o so if you tell them your income has gone up/down and say a change of address the system will only recognise one change, thus if the address is input first the income details wont change, thus if you dont read award notices correctly this will leave an overpayment or underpayment. crass system i know i used to be an advisor now retired due to stress(i wonder why) so if anyone reading this has multiple change of circumstances do it one a day, it limits the damage regarding over/underpayments but damages the enviroment when you recieve a tree or two in the post.

[lynzfa]

hi,i alway checked my taward notices when they came to make sure everything was right so how am i meant to know that i have been overpaid.its not up to us to work out how much we should get thats what they are meant to do.not that they do it very well

[tigga_1961]

a claimant would only become overpaid if they earnt more during the tax year than they had origianally quoted at the beginning of the year, the majority of overpayment arose initially because tax credits was/is based on the previous years income, so in your own interests as soon as you know what you are earning for the current year let the tax office know, ie give it your best guestimation pref with a little over for overtime etc, then the likelyhood is you will be underpaid at the end of they year and have a bit extra to come to you. keep an eye on your payslips etc so you know exactly what you are earning and if you look like goin over your income amount change it asap. If you have done all this and gone overpaid get copies of all award notices and double check the details. or go somewhere like the cab for advice.

[dannygr27]

Hi All,

I was given a direct line number to the collections dept, if you call the call centre they note it in a book and its delt with as and when they can get to it !


01296 737751 miss greenwood

Hope this will help someone

Sam

[aggiesma]

i received a notice for recover of tax credits, almost £7000 and i was looking for some advise i do not believe i owe this money, but trying to trawl through the tax system is like trying to pull my own teeth out, i just can't do it. i am getting scare now in case i have to seel my house to repay this money, any advise would be great,
thanks

[aggiesma]

thanks for that i will get on to them stright away, wish me luck.

[sreeja]

This happened to one of my relative in the last year.Then only i am aware about it.I heard that if the Inland Revenue tells that we have been paid too much tax credit in the previous year, or that we are being paid too much during the current year, they will usually ask us to pay this back.But we may not have to pay it back if,it was caused by their mistake and we had no reason to think that your award was wrong, or paying back the money would cause you hardship.

[Cactiphile71]

I can't believe that our taxes fund such incompentance,
the amount of money wasted just from the amount of incorrect paper
work they send, never mind all the incorrect payments and fraud that
goes on must be astounding.

I'm still not sure whats going with money I owe them.
Last year in August my wife went from a low paying part time job to a higher paid one. Told them the day she changed job about the change in salary etc. And got a statement back saying you owe us £497.00 BUT
we will carry on paying you for the rest of the year £37 a month anyway.

I tried 3 times to talk sense into them to say, emm if you overpaid us when are you giving us more money, we don't want it, dont want to be more in debt. But the staff just said don't worry about it , it will get sorted at the end of the year.

Well we sent our end of year documents in during April with exactly the predicted salaires I told them in August. Not had anything back so far, but low and behold as well as the £37 paid this month, theres also a payment of £70 and a payment of £130.

I am holding my breath waiting for paperwork to explain what they think they are doing. In the meantime I suppose at least I'm getting interest on the money in my savings.