Dealing with Welcome is like hitting your head repeatedly against a brick wall!
I answered a call from a women in their office last week, and offered £20 a month, but hopefully more as and when finances dictate, she agreed, but wanted my Debit card details, to which I declined to give - considering how they have been behaving, including the adding of charges for "visits" which never happened, I am hardly going to give them what amounts to a signed blank cheque. I asked if they have those giro slip thingys they can send out for me to use "oh, we don't do anything like that, we can take
direct debit or debit card only" I then offered Standing order and she agreed to send me a letter with details for welcome so i can set it up. Letter never arrived, then yesterday I get a call from a different office, chasing payment, pointed out the trouble and threats I had been having with their bloke in the local office, she even agreed with me :o "oh yes, he's known for it" She said they do have a card they can send out for the Post Office, where I can go in and use it to make payments, which would be perfect for me. But then started waffling about going into their local office (the one Zed works at btw) without explaining why i need to go there, said no. She agreed to send out the PO card. Now today im getting missed calls from them... just round and round in squares.
I have noticed this now in all my dealings with them, they are absolutely OBSESSED with getting me to visit the local office in person, is this usual for them, does anyone know why, or is it in the hope they can intimidate me more than when im on the phone spouting of my rights at them? They have NO chance of getting me to go in, Frankly, im not a small chap, but the threats of violence made against me are enough that I actually would fear for my safety, going into the offices of a finance company... crazy

I keep offering repayments, and the mechanisms for allowing those repayments never materialise, i just get more phonecalls. My very first offer when things went pair shaped, was essentially cut my payments in half, but rearrange the loan to a longer repayment period so that I wouldnt be in arears, but would be able to keep to the monthly payments, an offer flat out refused.
So what I should I do. I need to get my act together this week and send out the
Subject Access Request, the telephone harrassment letter, and of course the famous CCA request just to play with them. Should I start the CCA with "i dont acknowledge any debt" on the offchance they dont have it? Id rather repay it and maintain the moral highground obviously, but im that **()£ with them, and stressed with the threats and fakery going on, i probably wouldnt loose any sleep to screw them on the CCA hehe.
Anyone have any suggestions on how to proceed other than those letters? I have call logs I typed up after every call on my PC and a statement from my mother on the
telephone calls she received, and I can contact my ex employer to see if she can email a quick note just saying that Zed had made several attempts to contact her and it seemed very "fishy" which was her words.
What would happen if i just changed my phone number and sent them a letter to the effect of "ive tried to come to arrangements, and everything that gets agreed is torn apart the next day and phonecalls start again, please take me to court"?? With my logs and statements, partner and her friend dealt with some of the calls and can write a statement to, is there a remotest posibility a Judge would give me a decent repayment plan/write off some of the debt due to the harrassment, or anything else?