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    • Thats because this claim has not been allocated as yet hence the above hearing *Case Management " to determine the directions (N157 Notice of allocation) which will follow after this hearing. You are not requested to submit a statement but have all the details with you (claim form defence CPR CCA etc etc)   Andy
    • Our price is the same all day, but varies day to day. Yes there's a risk of high prices but it has never gone above SVR any time since I signed up. Last 30 days average 17.67p/kWh, max 20.67 and lowest was 11.83.  It saved just under £300 during 2023.  
    • It you had E7 in the past but have converted to single rate then the meter will still hold the last recorded Night readings. This introduces scope for error when manually reading. If the meter has only ever been used on single rate then there's only one figure that can be taken. For example ours shows "Rate 1" reading and a "Total import" reading, but they both give the sme figure. If it has ever been on E7 the total will be higher, including the retained night reading.
    • okay, perfect and thank you so much for the help once again. so firstly i am going to initiate the breathing space, during this time it's likely ill receive a default. when i receive the default are you aware of how long it will take for me to know whether the OC have sold it off to DCAs? Once it's with the DCAs i do not need to worry as they cannot issue a CCJ only the OCs can Even if i decide to come an arrangement with the DCAs no point as the default will remain for 6 years paid or not paid I should only consider repayment if the OC still won the debt and then issue a CCJ? Just to confirm the default will not be seen after 6 years? No one can tell I had one then after 6 years ill be all good?
    • I'm not sure we were on standard tariffs - I've uploaded as many proofs as I can for the ombudsman - ovo called last night uping the compensation to 100 from 50 pounds for the slip in customer service however they won't acknowledge the the problem them not acknowledging a fault has caused nor are they willing to remedy anything as they won't accept the meter or formula was wrong.   I'd appreciate more details on the economy 7 approach and I'll update the ombudsman with any information you can share. 
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Aviva PPI Help


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Hi all,

 

First I apologise if this is in the wrong place.

 

I have a First Direct Personal Loan taken out some time ago whilst I was in full time employment. When I was made redundant, then subsequently unable to work though ill health, I made a claim on the PPI which was fine, they (Norwich Union at the time, but now Aviva) have been paying the loan for me, that is up until July Last year, when since we have had a dispute.

 

A bit of info before I go on. I have dogs that I show in competition. We breed the odd litter for show stock, which the tax office are also aware of & we are classed as a 'Hobby trade' meaning out outgoings are more than what we receive from selling the odd pup every couple of years. Its a hobby that keeps me from going insane & one that I have had way before I took out this loan etc! I receive treatment for acute depression/stress, my doctor & psychiatrist are aware of my hobby & say its a good thing as it gives me something to focus on, rather than my illness & getting deeper.

 

Anyway, i have to pay for medical certificates to submit to Aviva every 6mths in order for them to pay my installments to First direct. I faxed my last one over in June last year, from the same fax i always have, with the same logo on the fax as there has always been, This logo is the kennel name granted to me by the kennel club.

 

I received a letter some weeks later telling me they were stopping payments as i am working & i was to meet with their agents RPA to conduct an investigation. so I rang their office to be told they had evidence that i had been working & to comply with their request. I asked what they had & they refused to tell me. I stated I was not in employment & had not been since prior to my claim starting. I made the appt with RPA who came to my home. I was asked if i had received legal advice & i said no as i didnt know what it was all about & aviva hadnt told me, other than they had evidence i was 'working', which was untrue.

 

The agent said that i needed to get Legal advice as they are going to stop paying the loan & probably try to sue me for all the money they had paid out on my behalf over the years, due to the fact I have a website, & show dogs!

 

He left our home stating that as i had not received any advice or info on what this was all over, it was unfair to continue.

 

I wrote to Aviva stating what was discussed & they said i would have been told .. no i wasnt!!

 

The short of it all is, even though i have written to them stating I do not work, do not receive any regular income, I go to a show maybe twice a month (sometimes i wont even do that, its been 5mths since my last one so far!) & its also for my benefit of health, I am not a commercial kennel & do not earn hundreds of pounds from my dogs & that a website & a van logo does not constitute a business & that i am home practically 24/7 save for when I have a show to attend, which is a focus for me, they still write back stating that I AM running a business, & that I HAVE to sign consent forme for access to my medical records & also access to the tax records, DWP etc etc ....

 

I am worried sick, i cannot afford to repay them all this money if they go to court, they are completely overlooking that our dogs are pets, no different to anyone else (ok so I may have a few more than the norm, but most are oldies & retired now) I am home all day, practically every day, do not recieve any income of my own, & they are hung up on the fact I have a website & logo on our van & therefore i AM a commercial business!!!

 

Their T & C states work as a paid employment, which i am not getting. They were also not able to send me a copy of the original agreement, only a revised one from when i took out the PPI.

 

Please can someone advise whats best to do? I spoke to a solicitor who told me NOT to sign their forms as it gives them free reign, but to ask what it is they want & I will supply it for them from the necessary sources. I did this, but again they just tell me to sign the forms & make anopther appt with their agents RPA & to supply all bank info & employment records etc.

 

To add insult to iunjury FD know of the dispute & have continued to try & take payments from the Joint account held for the loan installments, which is now overdrawn & they have instructed their solicitors to recover the debt from my husband & myself, even though the loan is in my sole name.

 

Again i was advised they cannot chase my husband as the O/D is in relation to a loan payment they should not have taken, but FD say my husband is also liable for the payments if I cant make them ..

 

Im so worried & confused & apologise for such a long post :(

 

Kathy

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