I used to get contact lenses from optical express but have now changed to another supplier. I have spoken to someone at Optical Express to ensure I owe nothing in terms of direct debits and i was told i do not owe anything.
As far as i am concerned I owe them nothing but they are claiming i owe £50.85p.
I know its not alot but the principality of this issue is more important.
The demands now are getting more aggresive and the last letter I got today threatened the issue of a
County Court Claim as well as a
Debt Collector coming to my house
What can I do. Are there any template letters I can use from this sire as I want to follow and strong procedure to kick them into shape
Many thanks in anticipation