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General Debt Issues Post here any general debt questions not covered elsewhere.

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Old 1st February 2008, 17:22   #1 (permalink)
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Cagger since : Jun 2007
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usetheforce Novitiate
Default Optical Express asking for money I do not owe

I used to get contact lenses from optical express but have now changed to another supplier. I have spoken to someone at Optical Express to ensure I owe nothing in terms of direct debits and i was told i do not owe anything.
As far as i am concerned I owe them nothing but they are claiming i owe £50.85p.
I know its not alot but the principality of this issue is more important.
The demands now are getting more aggresive and the last letter I got today threatened the issue of a County Court Claim as well as a Debt Collector coming to my house
What can I do. Are there any template letters I can use from this sire as I want to follow and strong procedure to kick them into shape

Many thanks in anticipation
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Old 5th February 2008, 09:54   #2 (permalink)
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Watch out, there are Claims Touts about!

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Default Re: Optical Express asking for money I do not owe

You should ask them for details of the alledged debt. You want to see exactly what the debt applies to and then cross check it with your own records of payment.
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