Ufindus Hell

[Bigmac versus]

All the best, be sure to let me know how your getting on.

[jowalshy]

Well it has been a while since I was on this old thread of mine, so I thought that I might give an update.

Just recently my friend has been bombarded with letters and phone calls from a company called Black's Collections. The chap that keeps phoning states he is from a collections company and is trying to collect a debt on behalf of Ufindus Ltd which dates back to 2006. The chap's name is exactly the same as the person I had dealings with back in November 2006. I'm not sure whether he has left Ufindus and joined the DCA or has been promoted/demoted to the DCA.

Anyway, they are still after the money that I had presumed been written off as at 28th November 2006. I was thinking about giving this chap a call, but now think a letter would probably be best. Once I have done a draft I will post it up for advice on whether it is ok.

	Record your calls Follow this link to read the review of the Truecall telephone recorder and call manager. This is the Rolls Royce of call recorders. It's a bit pricey but if you buy it with our special offer you will get it at cost: about 20% discount. How much do we make on the deal? - Nothing at all. You can also buy cheaper devices from Maplins. Truecall is the best - but the important thing is to record your calls.

	Debt collection library Follow this link to our debt collection library. This library contains templates and advice for dealing with debt collectors who act oppressively or unfairly. This library is work in progress and will be built up over the next few weeks. 17.03.09

[jowalshy]

I have done a rough draft of a letter. Can someone please have a look and let me know if I should add anything or change anything.

Dear xxxxxxxxxxxxxxxx,

Account Refxxxxxxxxxxxxxx


I am writing in reference to the recent letter from Black's Collections demanding a payment of £422.28. Please note that this account has been in dispute since October 2006 and therefore should not have been passed to a debt collecting agency.


The last time I heard from your company was on 14th September 2007. This was a telephone conversation between xxxxxxx xxxxxxxx and my secretary xxx xxxxxx, of which xxx xxxxx was complaining at the bullying tactics used by xxxxxx xxxxxxx in order to sign another 12 month contract with Ufindus. xxx xxxxx informed xxxxxx xxxxxxx and xxxxx xxxxxxxx that the debt was written off as at 28th November 2006. There has been no contact since this conversation.


I wish to point out yet again that Ufindus never sent the “confirmation of service” or any welcome pack, therefore I never new of any website that Ufindus created on my behalf. I also never received a copy of the contract between myself and Ufindus or any terms and conditions.


I have enclosed with this letter copies of the previous correspondance from myself.

Also, please note the following in relation to the quantity and frequency of telephone calls that I have received from your company, which I deem to be personally harassing.

I now require all further correspondence from your company to be made in writing only.

I am of the view that your continued harassment of me by telephone puts you in breach of Section 40 of the Administration of Justice Act 1970, and the Protection from Harassment Act 1997.

If you continue to harass me by telephone, you will also be in breach of the Communications Act (2003) s.127 and I will report you to OFCOM, Trading Standards and The Office of Fair Trading, meaning that you will be liable to a substantial fine.

Be advised that any further telephone calls from your company will be recorded.

Furthermore, as this account has now been passed to a Debt Collection Agency, may I suggest you read the following. This is taken from the Office of Fair Tradings guideleines on debt collection. I suggest you read this and ponder your recent claim.

Physical/psychological harassment


s. 2.5 Putting Pressure on debtors or third parties is considered to be oppressive

s. 2.6 Examples of unfair practices are as follows:


(h)ignoring and/or disregarding claims that debts have been settled or are disputed and continuing to make unjustified demands for payment

Deceptive and/or unfair methods

s. 2.7 Dealings with debtors are not to be deceitful and/or unfair

s. 2.8 Examples of unfair practices are as follows:

(i) failing to investigate and/or provide details as appropriate, when a debt is queried or disputed, possibly resulting in debtors being wrongly pursued

(k) not ceasing collection activity whilst investigating a reasonably queried or disputed debt.

Yours sincerely














xx x x xxx

	Record your calls Follow this link to read the review of the Truecall telephone recorder and call manager. This is the Rolls Royce of call recorders. It's a bit pricey but if you buy it with our special offer you will get it at cost: about 20% discount. How much do we make on the deal? - Nothing at all. You can also buy cheaper devices from Maplins. Truecall is the best - but the important thing is to record your calls.

	Debt collection library Follow this link to our debt collection library. This library contains templates and advice for dealing with debt collectors who act oppressively or unfairly. This library is work in progress and will be built up over the next few weeks. 17.03.09

[jowalshy]

Bump?

[buzby]

An observation - have you considered that Blacks Collections isn;t a DCA at all, but simply U-Find Us being 'creative' and trying a different approach to getting paid?

	Debt collection library Follow this link to our debt collection library. This library contains templates and advice for dealing with debt collectors who act oppressively or unfairly. This library is work in progress and will be built up over the next few weeks. 17.03.09

[Rippedoff2008]

What a shower!!

We have been with U (cant) findus for 3 years paying just shy of £25 p/m. Had a c**p website done, loads of spelling mistakes and in appropriate pictures as far as my business is concerned. Took them ages to get it to some semblance of looking even half professional.

Turns out that we are listed under the wrong category. This so-called password you get means you can access the account to change bits and pieces. Yeah - right! I rung them they said yes, we'll change it.

So for the tune of £1000 ish I have paid out for no-one wanting my business would find us! Have written asking for my money back. Apparently their customer relations manager is trying to contact me. The phone is not ringing though!

Avoid like the plague!

[Bigmac versus]

And the hits your website gets are from all over the world, quite a few from New York, Germany and Hong Kong and none from my area excluding me. This lot are to be avoided for sure.