Re: Hire Car admin charge Yes they can. The hire agreement will have a section explaining that if requested by lawful authorities they will disclose your details, however this will be you as the HIRER, not necessarily the driver (although if you didn't pay for anyone else to be authorised, it makes this difficult). However the cost of providing this information will be met by the hirer, and Car Hire firms do seem to get away with charging any amount at any time they choose, whether you specifically agree or not. (Again, the contract may cover this situation that you agree to post-hire charges.
You could challenge that the fee of £31.73 is unreasonably high for the effort involved, and that you did not specifically agree to this amount, although you do not object to a fee to cover their reasonable costs in complying with police requests.
Ask them for a breakdown of the costs, and advise them if it is found that this fee is being used as a penalty, you reserve the right to reclaim the cost as billed.
__________________ - Raymond |