Consumer Action Group envelope labels
You are part of a community of over 195,000 people. Let your bank know that you won't give in. Display one of our labels on your envelopes. Full description here
Sheet of 20 self-adhesive envelope labels £3.50 inc p&p
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27th September 2006, 22:49
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#1 (permalink)
| | Basic Account Customer | British Gas forcing me to prepayment meter, can I stop it? Okay.. brief background.
I switched both electricity and gas through BG around 3 yrs ago and whilst I paid the electricity, I left the gas bill running a little longer than what I should have. I left it mainly, because they were charging me around £60 per qtr which was very handy.
So... They eventually came out (at my request) and read my meters and of course the bill was understated, but unfortunately it was around £800. Now.. I setup a plan for £100 per month, but unfotunately I didnt setup a DD and classically bad with money I didnt pay it. So now they are demanding I either pay the bill in full (Which I am unable to do) or go onto a prepayment meter and pay £15 per week + usage.
Dont get me wrong, it was all my own fault for getting like this, but I really want to avoid a prepayment meter. They dont really seem that bad an idea, but ive heard of some of the problems they can have and its also bad the way you cant top up online or over the phone by debit card. We have 3 young children and sometimes its difficult to get to the places you can top up.
So, my question is.. can I do anything to stop the action? Can I force them to re-set up a payment plan? I am prepared to pay £150 per month, so surely that would more than cover my usage.
Any suggestions appreciated 
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28th September 2006, 08:47
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#2 (permalink)
| | Classic Account Customer | Re: British Gas forcing me to prepayment meter, can I stop it? Whether BG will set up another payment plan will depend upon their credit management policies.
From BG viewpoint, you have failed to pay a bill on time and have a failed payment arrangement already on the account so it may be unlikely that they will be willing to set up another arrangement, however BG may be prepared to do this if you set up the £150 per month on direct debit.
If BG are not prepared to set up another arrangement then your only choices are pay in full or have a quantum meter (prepayment) fitted.
From my experience on the other end of a phone, these meters have a tendancy to fail. The most common failure being the meter accepting the payment on the card but not actually crediting it to the meter, this also tends to happen at the weekend
The only course of action you can follow at the moment is to try and persuade BG to set up a direct debit for £150 per month. |
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