Freedom of Information

[baldasacoot]

Is there a formal process one has to go through to use the Freedom of Information Act? E.G. are there forms to use, fees to pay etc. Do I need to quote the relevant part of the act and so on?


Cheers!

~

[ukaviator]

Hi..

You need to ask the bank or credit card company for your statements.You ask for an S.A.R. (SUBJECT ACCESS REQUEST).This will cost £10,so make sure you put a cheque into your letter.They may send them for free though.There are sample letters in the Bank Templates Library.

Before you start please have a thorough read of the FAQs (there’s a Step by Step guide here too). You should print both of these out to refer to, so as to avoid having to ask basic questions later.

Then look at other threads in your bank’s forum, so as you know what you can expect to happen.

You need to spend 2 or 3 days gradually getting your head round everything. If you find a forum/thread/post of interest, save it in your Favourites, so as you can always find it easily.

There’s a lot to take in, but it’s time well spent and will ensure that you succeed in your claim without problems. Remember it’s not a race, don’t rush, just follow the guidelines one step at a time.

This is a self-help forum and you must be prepared to put in time and effort. It is your claim, your money and you cannot expect others to do all the work for you.

When you feel confident that you understand the process and the various stages involved, start a new thread in your bank’s forum and post your progress and any questions there and you’ll get plenty of help. Don't forget to check on any Early Redemption Penalties,old Mortgage accounts,as you may be able to claim them back as well.

All the info to get you started is here:
http://www.consumeractiongroup.c o.uk...se-read-these/

Good luck

Ukaviator