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Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

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Old 4th September 2006, 09:44   #1 (permalink)
chopperclaire
Basic Account Customer
Default Bush Television from Tesco

I bought a TV from Tesco in March 2005, just before I moved into my new house in July. It remained in the box until July when I moved in.
Last week the colour on the Tv has gone, and I now have the pleasure of watching a green and pink screen! I rang Bush and Tesco who both said that it is out of the 1 year warranty.

My mum who used to work in a retail store said that there is an Act which actually covers products for 6 years, and says they must be able to carryout the purpose which they were made for. Does anyone know which Act this may be, so that I can quote it?

Any help would be appreciated.

Claire
__________________
Halifax plc - £1600 WON - received
Halifax plc - £925 WON - received
Halifax plc £370.00 WON - received

Yorkshire Bank - Statements in £900 - Court papers issued 05/02
Yorkshire Bank Visa - Statements in £359 - Court papers issued 05/02

Capital One - S.A.R - (Subject Access Request) sent - 40 days exp 16/10/06 - no joy here whatsoever! On hold for now!

Monument (cabot) failed to provide CA - account dormant

Direct Auto Financial - Court date 12th Feb - thrown out other than PPI
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Old 4th September 2006, 11:29   #2 (permalink)
demon_x_slash
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Watch out, there are Claims Touts about!

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Default Re: Bush Television from Tesco

Sale of Goods (Amendment) Act 1995
Sale and Supply of Goods Act 1994
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Old 4th September 2006, 11:45   #3 (permalink)
chopperclaire
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Default Re: Bush Television from Tesco

Many thanks, will have a look into it!

Claire
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Old 5th September 2006, 23:01   #4 (permalink)
Bookworm
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Default Re: Bush Television from Tesco

It is called the Sales of Goods Act, and it is sadly eroded day after day by a lot of unscrupulous companies that try to flog you useless extended waranties instead, and try to deny your statutory rights when you refuse to pay up extra.

Trading Standards Central - Trading Standards and Consumer Protection information for the UK will explain SOGA, rather then reading the Act itself, which can be a bit arduous

Give 'em hell!
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Old 6th September 2006, 09:54   #5 (permalink)
chopperclaire
Basic Account Customer
Default Re: Bush Television from Tesco

Thank you for the information, much appreciated. A letter will be sent to them today quoting Sale of Goods Act. I simply want it fixing rather than replacing, which I don't feel is an unreasonable request.

Many thanks

Claire
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