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Reclaim the Right Ltd. - reg.05783665 in the UK
reg. office:- 923 Finchley Road
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NW11 7PE
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| | | | | | Welcome to The Consumer Action Group
and
The Bank Action Group
Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund.
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Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges. We strongly suggest that you register under a UserID and not your own name |  | 
27th July 2006, 01:50
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#1 (permalink)
| | Basic Account Customer |  BT the wonderful lovely telephone provider, RUBBISH
had my bill in march. i was on direct debit. A payment was taken no problem in march. Also payment taken in april no problem, BT then decided that my DD was not high enough and would need to raise it to £80.00 From £50.00.
That was ok with me,
By the 25th april only 13 days later they produced a bill cut my line off and forced me to find £92,00 to pay the outstanding amount with no explanation what so ever.
They re connected my line and everything was fine, or so i thought,
I recieved my bill on the 10 june and have since made payments of 190.00 through standing order.
lo and behold they have cut my line off again. now forcing me to find another £82.00 today to re connect it.
what is it with them and why can they not get their act together, They insist i cancelled the DD which i never,
I can only think that they did it when they changed the DD amounts. i have never gone near this account.
And of course they will not let me go back on DD all the time their is money outstanding.
Where do they think i can keep just getting my hands on this money like that.
i went on monthly payments to budget myself and they are throwing me in a worse mess.
i am now willing to let them take me to court and let the judge sort out this mess,
i am not prepared to be pressured any more by them in their sill antics and incompetence.
__________________
Grabby bank are the thorn in my side.
Claim issued 31st may 06
Served 5th june 06
Judgement obtained 20th june 06
Claim amount 1305.19 inc costs
CCA letter sent to Activ Kapital (now in default. 60+ days have passed)
CCa letter sent to Close management(21st june no response what so ever)
Data Protection Act letter sent to Black Horse(21st june no response so far)
Data Protection Act letter sent to First National(no response either.)
All letters sent recorded and signed for.
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27th July 2006, 23:56
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#5 (permalink)
| | Basic Account Customer | Re: BT the wonderful lovely telephone provider, RUBBISH
Quote: |
Originally Posted by Realist So why dont you setup a budget account with BT and spread the bills over 3 months. | that is exactly what i had. A budget monthly account
until they changed the DD amount and mysteriously the DD was cancelled although neither myself nor my bank had anything to with cancelling the DD.
BT must have cancelled it when they set up a new DD for the larger amount, but of course as usual they deny all knowledge of it.
Unfortunately for me it is the Abbey account that they have taken all the cards back on, so no longer able to get any help from you know who. | |
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27th July 2006, 23:57
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#6 (permalink)
| | Basic Account Customer | Re: BT the wonderful lovely telephone provider, RUBBISH
Quote: |
Originally Posted by karnevil have you checked that the DD is still active on your account at the bank? | as far as i am aware nothing was changed on my end at that time. other than bt changing the DD amount, | |
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NW11 7PE
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