Hello & NON REFUNDABLE COURSE FEE DEPOSITS!

[clippycloppy]

Hello, yes i've just signed up & chosen a silly username

Has anyone else successfully got back a 'non-refundable deposit' on course fees. The deposit was paid towards course fees but then a change of circumstances meant I had to pull out of the course. As only 10 days had gone by and the company had not done ANYTHING which would have cost them anything financially I strongly believe that to say the deposit is non refundable is JUST A JOKE!

Fair enough, they obviously need to protect themselves from having people sign up for a course they are not serious about, and having to refund these applicants. BUT surely it is unfair to say that a genuine and early change in circumstances will never merit a refund?

I would be more than grateful for any advice, routes of complaint etc.

Cheers,

Clippy

[blueskies]

You could complain in writing to the principle of the college explaining the circumstances which caused you to withdraw from the course, he/she may make a discretionary offer but they are quite entitled not to.