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Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
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Old 4th August 2008, 13:22   #1 (permalink)
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Watch out, there are Claims Touts about!

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Default Pipex homecall problem

HI, im new here in the forum so 1st i would like to way hi to all, and on to my problem the other day i received a letter from pipex homecall saying that i owe them money but i dont have a pipex service.I think the previous occupant of this place got the service and i dont know why they are charging me for it.I tried calling them but the CS just give me the run around passing me to the next and cutting the line off.I want to send them an email but cant seem to find their email add. in their site.I tried to use their automated email system but dont know if it pass through cause at the end i need to create an account for support but cant create it cause i dont have an account with them.Is their any governing body/office that i can complain this?thanks.
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Old 6th August 2008, 07:49   #2 (permalink)
old_andrew2007
Platinum Account Customer
Default Re: Pipex homecall problem

Hi
Don't bother telephoning simply write deniing any knowledge of the debt, this is a link to such a letter just amend as needed, HFO Services Problem.


Andy

Last edited by old_andrew2007; 7th August 2008 at 00:18.
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Old 6th August 2008, 08:51   #3 (permalink)
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Default Re: Pipex homecall problem

Hi, Andy thanks and can you pls. provide me the correct link for the letter as the link that you provided just lead me straight back to the main forum.
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Old 6th August 2008, 09:08   #4 (permalink)
blue4ever
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Default Re: Pipex homecall problem

I THINK THIS IS THE LINK OLD ANDREW2007 WANTED YOU TO HAVE
HFO Services Problem.
Cheers Paul
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