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Old 14th May 2007, 15:43   #21 (permalink)
pauldoubleyou
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Default Re: garage sold me a dangerous car unsure of my postition now.

Phoned black horse finance today and they said that the garage had contacted them and said they were prepared to carry out the work.

I am in no way happy for them to do this and wish to reject the car.

What kind of position am i now in if they refuse to let me reject the car?
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Old 17th May 2007, 13:40   #22 (permalink)
pauldoubleyou
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Default Re: garage sold me a dangerous car unsure of my postition now.

Phoned glasgow council awaiting a call from Trading Standards. Black horse dont seem too keen to help, Trading Standards did howeve ralso say that i could claim from Black Horse if the garage were no help as they are joint liable.
Any comments?
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Old 21st May 2007, 19:07   #23 (permalink)
PoppyB
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Re: garage sold me a dangerous car unsure of my postition now.

we have just purchased a bmw 535 touring from our local dealer, we took delivery of the car on the 24th April 2007 and within a week the entire incar computer stopped working, and discovered that the roof rails were corroded. My husband booked it into the garage to have this fixed and in the meantime we took the vehicle on a long weekend to France, during our trip the warning light came on to warn that we had a puncture, this was checked by the garage in france and found to be fault (ie we did not have a puncture) - we took the car into the dealer last Wed (16th May 2007) to be told that the car did in fact have a punture and it would cost us £216 plus vat for a new tyre! We were not prepared to pay this price so booked the car into another local garage (which we have used for years and trust) to fit the new tyre - I collected the car from the dealer this afternoon (21st May 2007) and took it to have the tyre replaced, the trustworthy garage discovered that
a) dealer had curbed the alloy on repair
b) two rear wheel rims cracked and potentially very dangerous, thus indicating to the on board computer that there was a puncture when in fact there was not!

I am very upset and would like to reject the vehicle, cancel the credit agreement and have a full refund - how do we stand legally?

Last edited by PoppyB; 21st May 2007 at 20:10.
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Old 21st May 2007, 19:46   #24 (permalink)
MrShed
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Default Re: garage sold me a dangerous car unsure of my postition now.

I would suggest starting your own thread for starters...
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Old 23rd May 2007, 13:42   #25 (permalink)
pauldoubleyou
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Default Re: garage sold me a dangerous car unsure of my postition now.

I have been onto Black Horse finance today and they said their accounts manager has spoken to the garage and they are not going to accept rejection of the car (suprise suprise) and they will be passing their exact reasons why in writing in the next few days.

I mentioned the Black Horse are legally as liable as the garage to my representative at quality assurance and he basically said they would look at the case, but if the garage has a good reason to accept rejection they also would go along with it.

Im not happy about this, however i am yet to see a reply from trading standards. Looks like I may have to go through a solicitor to claim rejection from either the garage or black horse finance, and im very worried about the cost of this, and even if it will be worth it.

Any advice please?

Paul
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