Peugeot 307SW Clutch & Flywheel Problems

[Pinkbabe]

Originally Posted by andymarks

Hi all,

I have an '02 plate 307 110 HDI with 48,000 miles on the clock. We are the second owners of the vehicle which has always been serviced at the main dealers.
I took my car in last week as it was squeaking and guess what? - Thats right the flywheel is on its way out. The cost of a repair will be over £1000, OUCH.

I emailed Peugeot UK about this and got the following reply from their customer services manager:
"May I first of all say how sorry we were to learn of the problems you have had and we do offer our sincere apologies.

We would not use the terminology ?inherent problem? or ?obvious fault? and although the flywheel is often thought of as a key component or structure of the engine it is in fact part of the clutch system and a wear type item. The flywheel contains a shock absorber type element as well as one of the four friction faces.

Wearing items of this nature are subject to severe environmental conditions and whose life is dependent, not only upon mileage, but also the other operating factors under which they are used. With many millions or even tens of millions of these units in service it is not unexpected that the internet will contain comments but in general terms the units provided a competitive level of reliability.

They have of course been improved and we do have an ongoing programme of development that we are very proud of. We have a very sophisticated system linked into our dealer network and we do use the feedback to continually improve vehicle design. In this case the later units do enjoy an improved design and we do reserve the right to do this. Indeed, in a highly competitive environment it is imperative that we do.

Although we do appreciate your concerns, bearing in mind that our warranty expired in June 2005, I regret that we are unable to offer direct assistance.

I am sorry not to be of any direct help and do, once again, offer our sincere apologies.

Yours sincerely

Mike Jeffs
Customer Care Manager (H04A)"

Of course I am not satisfied with this response so I have replied to them and copied in BBC's Watchdog email address (watchdog@bbc.co.uk).

I am urging all of you who have these problems with this car to do the same, maybe we can get this put to bed for once and for all. You never know Peugeot might actually admit the problem and compensate us for the trouble and cost of replacing a component that is not fit for purpose.

Please let me know what you all think abouth this.

Regards,

Andy.

having revcently being stung for a new clutch and release bearing on my 05 plate i think i will be sending details off to watchdog, cheers for the link

[Conniff]

Hi Andy

To say that the flywheel is not in fact an integral part of the engine is utter bull****. A piston engine works in jerks and these jerks need smoothing out. As well as smoothing out the jerky movements of the piston strokes, they provide inertia (especially during starting) so is an integral part of the engine. The flywheel is also a good and handy item to transfer the power from the engine into the drive train, hence the clutch is fitted to that.



Having said that, a dual mass flywheel is not as rugged as a solid flywheel and will wear considerably more. It is the damping springs between the plates that wear, and it is these damping qualities of the dual mass flywheel that they are using to class it as part of the clutch, but it is also part of the engine.

You can replace the dual mass flywheel with the more usual solid flywheel and it would be a lot cheaper.

The idea of the dual mass flywheel is that it has a more damping effect than the springs in a clutch plate and will transfer less shock to the transmission and drive shafts.

The normal life of a clutch is in excess of 80.000 miles, (as long as you don't ride or abuse it), and many lasting into the hundreds of thousand, and the dual mass flywheel should last as long as a normal clutch.

There have been trouble with other manufacturers dual mass flywheel as well, but it seems at not so low a mileage as Peugeot seem to.

These setups have been in use since the 80s and you would have thought that any snags would have been ironed out by now, so all I can assume is that Peugeot specify using a cheaper method and cheaper materials to manufacturer than other car makers.

Unless you can get some figures of low mileage failures, and submit them to Peugeot, I don't think you will get them to change their minds.

[307 HDI 110]

Last night driveing home from work (Only got half a mile)

Car cut out no bang or anything

AA came out could not help, towed it to Dealership were i purchased it new.

They just called me this morning to say Flywheel failed and taken clutch and sensors with it.

£1,170.00 to sort it :o

Car on a 53 plate just over 4 years old, only done 20,000 miles.

Have rang Peugeot customer services
They have taken my details and will contact me by Thursday 5pm with a responce.

Will post there responce

[YME]

03 Peugeot 307SW 110SE - mileage 41412

Guess what! My wife was driving the kids to school yesterday (18.12.07)and the car wouldn't change gear. She managed to stop the car, get it into 2nd and made it to the school car park. Eventually the RAC got her to the dealer garage (RAC very helpful).

Upshot - flywheel and clutch replaced at approx £1200.

The service from the dealer was great, managed to get the car back today, but we, like a lot of others on this website, are very unhappy about a major mechanical failure in such a young car with a low mileage. We had a Peugeot 306 which we kept for 11 years with no major problems (130k mileage) - one of the reasons why we bought another Peugeot.

We will be contacting Peugeot UK to complain & will let you know of our response. We will also record this on BBC Watchdog - perhaps Peugeot might be shamed into admitting they have a problem.

[leekrikk]

We have a 307 SE SW - 52 plate that seats 7 (two in boot) and at approx 30000 mile the car stopped and we were towed to local Derby garage, fortunately we were still under warranty (by one week) they informed us that the fly wheel caused the clutch to fail and it was repaired. However 2 years & 2 months on guess what the car stopped and again were towed to our local garage (not Peugeot) but one that specialises in clutch repairs. The mechanic was shocked by what he found and said he had replaced about 2000 clutches and never seen anything like it. The splines had all worn requiring gearbox, clutch & flywheel replacement. He suspects that there was probably damage in this area previously but simple renewal of clutch & fly wheel last time did not remedy the problem but just held it at bay, waiting for the inevitable.

[ginetta]

I've got a 52 plate 2.0 110 HDi 307SW... 57k on the clock and guess what??

Flywheel disintegrated... Fixed for just under 1200 at my local peugeot garage.

I contacted Peugeot UK about it and they happily informed me that the car was out of warranty so nothing to do with them. I happily informed them that I'd be contacting Watchdog and Which? As they'd be interested in this kind of problem which seems an inherent fault with their design.

If everyone contacts Watchdog and Which? Then someone will have to take notice of this problem which is very costly.

[midas..not]

i havent been on site for a few weeks and i'm astounded...........has anyone here actually done anything about all of this?????????????? or is just winjjjjing between 'friends' enough?

[307 HDI 110]

News following my post on the 18th December.

Have not posted until I got car back from dealers fixed.

But got the phone call from Peugeot as they said they would by the 18/12/07.

Spoke to a very nice lady and was told they cover the full cost of the repair. Also told that there is a only a one year warrenty on the replacement.

The dealer I took the car told me to contact customer service, not to have the work done until I got a reply from customer service, as they may send somebody to examine the car. (So they must know there is a problem)

Had to wait till the 28/12/07 to get the car back but it was free.

I suggest people give them a ring

[Shazmols]

I have recently experienced the peugeot clutch nightmare!!!
My car is a peugeot 307 HDi diesel and only 4years old it has only done 49000 miles, so when my clutch went on the 3rd january I was a little shocked to say the least.
After 4 days in the garage, my mechanic called to say it was going to cost me £1079.00, i almost had a heart attack, especially as i had to hire a car aswell to get me to work etc...
So to then discover that this was not an isolated incident, I was quite shocked again.
I have written to peugeot asking for compensation and am waiting a reply.
I have also learned that volks wagon had a similar problem with there duel clutches and in response, recalled this particular model.
I feel that peugeot should do the same and i intend to write to Watchdog in order to right this wrong.
I would like to hear from anyone who has tried to get some kind of compensation from peugeot and anyone else who has written to watchdog.
This is unacceptable from such a huge organisation and peugeot have alot to answer for!!

[Shazmols]

Originally Posted by Pinkbabe

having revcently being stung for a new clutch and release bearing on my 05 plate i think i will be sending details off to watchdog, cheers for the link

I have also just been stung by this expensive clutch and also have just joined this forum, so please read my rant!!!
I too shall be writing to watchdog. I'm still waiting for a response from peugeot so when i get one i'll be sure to let you all know. Shazmols

[Donn]

Hi peeps,

My 05 307 packed up last week. Peugeot not interested so I sent the car to a local garage. I've been told it is the flywheel, clutch but will find out more when the gearbox comes out. The car has done 21000 miles and it is fair wear and tear.
Anyways, I'm waiting on the engineer report and will be contacting trading standards and will be looking at taking legal action. I'm sure I read somewhere in there that the item must be fit for purpose. I got a year taken off my warranty for buying the car outside of the UK even although it was ordered from the factory and was destined for the UK market. Strangely enough I'm not too happy with Peugeot at the moment.

Has anyone had any joy with Peugeot. I have e.mailed watchdog so thanks for the link.

[Gary29]

Has anyone heard of similar problems wit the 206 diesel????

[Donn]

Hi peeps,

I am now in touch with Peugeot international.

(copy of e.mail to Peugeot)

Hi,
I bought a 307 SW tax free in 2005 whilst living in Cyprus. As I am in the British army, the car is full UK spec and I have the certificate of conformity which was supplied by the Peugeot factory. The car is now in the UK.

The car has done 22000 miles and broken down. I am waiting on the full engineers report but he has informed me that the clutch and flywheel are at fault. The gearbox is now being removed to find the full extent of the damage.
I have spoken to Peugeot UK who have told me the car is 6 months out of warranty and that was as far as the conversation went. Ordinarily I would have no problem with the warranty being out. My problem is with the damage to the car after such low mileage. I'm sure you will agree that these parts should not be at fault so early in the life of the car.

My question, as there is obviously a manufacturing defect with the car, is Peugeot willing to do anything to rectify the fault?

I will await a reply before deciding my next course of action.

I'll update when I hear back from Peugeot. Peugeot UK were slightly worse than useless, I'll try their boss.

[Donn]

Well, no surprises, Peugeot UK said it's not their problem. Peugeot France although replying to emails in English can tell me they don't speak english in english and hang up. So now I'm passing it over to the finance company so the legal eagles can have some fun. Apparently there is an EU regulation covering cars. I'll wait and see. My warranty paperwork says I have another 6 months warranty. According to Peugeot the paperwork is wrong.

The parts needing replaced are:
Gearbox
Thrust bearing
Clutch
Starter motor
Inlet manifold.

Cost of parts is £1744. That's if they are able to recondition the parts coming off.

All this reversing from a parking space.

[vwescapee]

Hi everyone,
I have followed your thread with interest. I am not a Peugeot owner at present but own a VW Bora and about to move to Skoda. Whilst researching Skoda I found 'BRISKODA' - the Skoda owners forum. The site is littered with Dual mass flywheel and clutch complaints. This problem is not just Peugeots. Some owners have had twe or three DMF fitted in less than 20,000 miles from new. The demonstrator I teted at the dealers with 11,ooo miles on the clock had the most awful clutch judder and other symptoms associated with the DMF failure.
The VAG recall affecting VW Audi Seat and Skoda referred to in this thread concerned magnessium in some of the DMF's that were a fire risk and actually had little to do with DMF fauilure.

The DMF issue only affects deisel units and since it first became a problem for manufacturers they seem to have done little to sort the problem out with changes DMF torque etc. In fact all that has happened are price increases to pay the dealers to correct things under warranty. But should you decide to keep your reliable car for longer than the three year warranty prepare to be left on your own should this part fail.

This is a problem for the deisel engine industry as a whole with few taking it seriously.

[Dave_singh]

Hello all.

I cannot beleive how many people have had the same problem. I thought it was just one of those things but clearly not. My flywheel went the cars only 52 plate and 49k. It cost me £1200 :o Its a joke, the car is out of warenty and I have contact peugeot to see what they can do.

Anybody got any ideas or help on how I can get this back from peugeot?

Def going to get rid of it and never get a peugeot again, something must be done about this...

[gidster]

hi everyone. youve all got me really worried now,lol, i brought a peugeot 307 sw 1.6 hdi,se,90bhp on a 06 plate ,yesterday. is there any thing you would suggest i do so this doesnt happen to mine? its still under manufacturers warrenty. also as the missis was driving to work today a message flashed on the screen sayind 'D pollution system faulty' what does that mean? as i havent got a manuel book yet, its in the post

cheers

p.s have people had any good experiences with this care? i hope so