Peugeot 307SW Clutch & Flywheel Problems

[swebb99]

Mmm this is strange. The dealership are saying parts and work is only garanteed for 1yr, some people on here are saying the flywheel is 3yrs and other people are saying its 5yrs. The flywheel on my car was reported and squeaking and on its way out 3yrs and 2days after the last one was replaced.

The dealership have given me a number within peugeot to ring and explain the situation so I'll give this a try.

I'd like to here from anyone who thinks the warranty is 5yrs though and what makes them think it is that long ?

Steve

[kopw]

The flywheel on the 110bhp Peugeot engine is made of plastic and has a tendency to shatter causing all manner of damage. If anybody is contemplating buying a Peugeot 307 diesel, then go for the 90bhp model.

[swebb99]

Hi I got a phone call from peugeot customer service and they have agreed to pay for the repair They won't pay for the clutch though so I'm going to see what state it is in when they take it off and replace if required.

Does anyone know if the 136bhp version of the HDI engine has the same issues ?

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[tiaposy]

Re #20 - sorry for late reply!
Volkswagen do indeed have problems with Dual mass flywheels on 1.9TD van's but they have not issued a recall for this on vans or cars - I know, I work for a VW dealer. If the vehicle is in warranty, then they will pay for the flywheel, but there is definately no recall.

[Mikron]

Found this thread when I was Googling, following a problem with my 54-plate 307SW 1.6 petrol clutch. It developed a high-pitched vibration at the pedal and then an intermittent squeal when the clutch pedal was depressed (I got fairly depressed at this point, as well!).
Dealer said it was not covered, despite Peugeot Platinum extended warranty and even tho' it had done 71,000 miles, I was sure it was not worn out as it still pulled away with no slip and I could spin the fronts, no problem! It sounded like the release bearing, to me.
I insisted the dealer pressed the warranty people who sent an engineer to check ot out.
Result; collapsed thrust bearing; claim accepted; clutch replaced .
Additionally, the radiator had a leak that I wasn't aware of and this was also replaced.
Only downside was the car was off the road 2 days longer than it should, waiting for the warranty engineer.
Result!

Mikron.

[Pinkbabe]

Hi guys, please help. Was driving along in my 307 only just 2 years old. All of t a sudden the clutch started feeling funny, it went clicky, solid to press then easy to press. Then came the noises when i depressed the pedal. Have took it to the dealers and they said they dont know if it will be covered by warranty and that they will have to take the gearbox off before they know what is wrong with it. They also recon there is only a 30% chance that it will be covered by warranty and if that is the case i will have to pay around seven hundred pounds!!
I dont get it, it is only just 2years old and less than 45,000 miles.

[Conniff]

I have just found this via google and may be of some help.

I bought this car (110bhp) in 2003. There seems to be a clutch problem for 307 diesels manufactured this year and perhaps in previous years. My clutch (dual mass flywheel) disintegrated at around 28 000 miles. Peugeot replaced the whole clutch kit under warrantee. Another Peugeot dealer told me that the clutch is guaranteed for 5 years or 100 000 miles. So, if your clutch needs replacing, do not be shy to take it back to Peugeot if it is still under the warrantee

It also mentions a 5yr warranty.

[Pinkbabe]

Originally Posted by Conniff

I have just found this via google and may be of some help.



It also mentions a 5yr warranty.

hi, where did u find this? x

[Conniff]

It's not from an official Peugeot site but here is the link.

Peugeot 307 2.0 HDi - Review - beware of clutch

[Pinkbabe]

Originally Posted by Conniff

It's not from an official Peugeot site but here is the link.

Peugeot 307 2.0 HDi - Review - beware of clutch

Many many thanks x

[Conniff]

I have just googled around some more.
There definately IS an inherant fault with the clutch, of all the sites I visited there are reports and complaints in the Hundreds about the clutch and on very low mileage cars.

Seem you need to get in touch with Trading Standards on this one. The cars must be recalled with so many failing.

[Pinkbabe]

Originally Posted by Conniff

I have just googled around some more.
There definately IS an inherant fault with the clutch, of all the sites I visited there are reports and complaints in the Hundreds about the clutch and on very low mileage cars.

Seem you need to get in touch with Trading Standards on this one. The cars must be recalled with so many failing.

All this is new to me and have no one to point me in the right direction. How do i convince trading standards that there is an isue with clutches? x

[Conniff]

I think we need some help on this one.

Hello, Big Boys (and girls), is it possible to get information under the Freedom of Information act from a private company??

I'm sure someone will come along who knows these things and make a suggestion Pink.

[Pinkbabe]

I sure hope someone knows. Will be hearing from the dealer tomorrow so will update when i know what is going on..........it's going to be a long and restless night i think x x x Thanks Conniff

[Mikron]

Hi Pinkbabe,

Insist your dealer presses your warranty claim. They don't care whether you or Peugeot coughs up as long as they get paid for the job.

See my case above, where I had done 71k miles but warranty claim upheld by engineer.

Best of luck,

Mikron

[Pinkbabe]

Hi Mikron

I will definitely try that option, i will find out tomorrow what the deal is. Am really worried have been since Friday. Will let u have an update tomoro. x x

[praz]

Hi

I have a Peugeot 307 HDI 03 plate with which i seem to be having problems. Whilst in gear and you are slowing down i get a whining noise, but if you take it out of gear it stopsm whining. Do you think this could be the fly wheel? Also the car was bought from car giant so i doubt it is under warranty (well i dont have a warranty), do you think i could argue the case and get this fixed by Peugeot? I mean everyone here is saying the fly wheel has a 5 year warranty so shouldnt i still be covered? really confused . Please help!!!

Thanks

[Conniff]

Originally Posted by praz

Hi

I have a Peugeot 307 HDI 03 plate with which i seem to be having problems. Whilst in gear and you are slowing down i get a whining noise, but if you take it out of gear it stopsm whining. Do you think this could be the fly wheel? Also the car was bought from car giant so i doubt it is under warranty (well i dont have a warranty), do you think i could argue the case and get this fixed by Peugeot? I mean everyone here is saying the fly wheel has a 5 year warranty so shouldnt i still be covered? really confused . Please help!!!

Thanks

If you fancy a ride out with the wife/gfriend then take a trip to another town and call into the Peugeot dealer there and tell them it's making a funny noise and could they have a look to see if it will be ok to drive to your hometown as your worried and don't want it breaking down half way.
This way you will get an unbiased and probably true diagnosis.

[Pinkbabe]

Ok guys. . . .the result . . . . the release bearing has gone causing damage to the clutch. The dealer says it is not covered by warranty as it is only covered to 20,000 miles. So it's now cost me just under six hundred pounds.. . . .my advice. . . if u have a 307 and it's coming up to 20,000 miles. . . take it in and get it checked under warranty!!!!!!!!!!
:o

[andymarks]

Hi all,

I have an '02 plate 307 110 HDI with 48,000 miles on the clock. We are the second owners of the vehicle which has always been serviced at the main dealers.
I took my car in last week as it was squeaking and guess what? - Thats right the flywheel is on its way out. The cost of a repair will be over £1000, OUCH.

I emailed Peugeot UK about this and got the following reply from their customer services manager:
"May I first of all say how sorry we were to learn of the problems you have had and we do offer our sincere apologies.

We would not use the terminology ?inherent problem? or ?obvious fault? and although the flywheel is often thought of as a key component or structure of the engine it is in fact part of the clutch system and a wear type item. The flywheel contains a shock absorber type element as well as one of the four friction faces.

Wearing items of this nature are subject to severe environmental conditions and whose life is dependent, not only upon mileage, but also the other operating factors under which they are used. With many millions or even tens of millions of these units in service it is not unexpected that the internet will contain comments but in general terms the units provided a competitive level of reliability.

They have of course been improved and we do have an ongoing programme of development that we are very proud of. We have a very sophisticated system linked into our dealer network and we do use the feedback to continually improve vehicle design. In this case the later units do enjoy an improved design and we do reserve the right to do this. Indeed, in a highly competitive environment it is imperative that we do.

Although we do appreciate your concerns, bearing in mind that our warranty expired in June 2005, I regret that we are unable to offer direct assistance.

I am sorry not to be of any direct help and do, once again, offer our sincere apologies.

Yours sincerely

Mike Jeffs
Customer Care Manager (H04A)"

Of course I am not satisfied with this response so I have replied to them and copied in BBC's Watchdog email address (watchdog@bbc.co.uk).

I am urging all of you who have these problems with this car to do the same, maybe we can get this put to bed for once and for all. You never know Peugeot might actually admit the problem and compensate us for the trouble and cost of replacing a component that is not fit for purpose.

Please let me know what you all think abouth this.

Regards,

Andy.