Consumer Action Group envelope labels
You are part of a community of over 195,000 people. Let your bank know that you won't give in. Display one of our labels on your envelopes. Full description here
Sheet of 20 self-adhesive envelope labels £3.50 inc p&p
|
Do your Internet search here Reclaim the Right Ltd. - reg.05783665 in the UK
reg. office:- 923 Finchley Road
London
NW11 7PE
| | | | Do your Internet search here:-
|
Come and chat with us here (NB: External site NOT affiliated with CAG)
| | | CAG Announcements | |
Welcome Guest
Please register
Registration is free
There are no charges for using any of the facilities of this website.
If this is your first visit, be sure to check out the FAQ.
You will have to register before you can post.
To start viewing messages, select the forum that you want to visit from the selection below.
You will also have to register to access our template letters and claims forms
registration is free
Are you being threatened over debts more than 6 years old? This may be unfair
See our new Unfair Trading Guide Bought an extended warranty? Not satisfied?
The warranty may be an example of unfair trading
See our new Unfair Trading Guide Have you been defaulted?
Would you like to clean up your credit file? Check it out Are you a victim of unfair trading? Check it out The Consumer Protection from Unfair Trading Regs 2008 Have you been defaulted?
Would you like to clean up your credit file? Check it out | | | | | | Welcome to The Consumer Action Group and The Bank Action Group
Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund.
You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed.
To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.
Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges. We strongly suggest that you register under a UserID and not your own name |  |
15th February 2008, 18:56
|
#1 (permalink)
| | Classic Account Customer | Car bought on wednesday...died on Monday!!! **REFUNDED TODAY!** Hello folks,
Its been a while since I've been on here, and I was hoping (somewhat naively) that I would never have reason to come back...silly me
We bought a car on Wednesday 6th February from a local garage, it was an emergency purchase as hubbys car had been written off the day before in an accident. It was £500, an N reg Daewoo Nexia with 80k on the clock. We were told it was a good runner and there was nothing wrong with it, that the gentleman whose car it was had bought it new from them 9years ago and had bought it back to part-ex for a newer car.
They checked the oil and water for us, and off we went on our way.
Monday 11th Feb we drive over to my Dads 11 miles away, at the end of our journey steam and smoke start coming from underneath the bonnet and the water indicator was right over the limit.
We let it cool down and checked the water level which was fine, checked the oil which was fine. Rang the RAC (thank god I joined on a whim a few months ago!!!) they came out and told us it was our Thermostat housing which was rotted through. It wasn't a fix-at-the-side-of-the-road job it would have to be towed to a garage, so they got a recovery truck out for myself, hubby, our 3yr old and 1yr old.
Garage have had it all week (very busy bless them) and have fixed the Thermostat Housing, however, they are saying that they suspect the Head Gasket or a Piston is about to go, and it has numerous water and oil leaks and the Compression is not right. In their words 'it ain't got long left at all'.
Needless to say I am FUMING. Receipt from place we bought the car from has a stamp on saying 'Trade Sale Sold as Seen. For Spares or Repair. No Warranty is Given or Implied'.
I know a car that cost £500 isn't meant to last forever, but not even a WEEK? From a garage? Especially when it has been bought in to P/Ex for something? Surely they have to check them over?
I'm about to write my letter and was just wondering if anyone had any pearls of wisdom or suggestions? I bought an L-Reg Renault 5 last June for £350 and thats still going strong! Sods law eh?
Help! 
__________________ My opinions are just that, I will help if I can but I am NOT a professional. If in doubt seek legal advice. READ THE FAQ'S BEFORE ASKING A QUESTION! THEY ARE THERE FOR A REASON! AS IS THE USER-GUIDE! My active claims: Owed £150 from Barclays. Husbands claims: Owed £1049 from Lloyds. Glorious Victories!: Barclays Joint Account- Settled £823. HSBC Joint account-Settled £50. Studio- Settled £80. HSBC Student account- Settled £560. Lloyds Credit Card- Settled £72. Freemans- Settled £40. Abbey Joint Account- Settled £330. Waiting till all claims settled then Donation-A-Rama.  |
| |
15th February 2008, 19:17
|
#2 (permalink)
| | Platinum Account Customer | Re: Car bought on wednesday from garage...died on Monday!!! Right.
"sold as seen" means nothing, you are still entitled to have something which is fit for purpose. And "no warranty" it may be, but that doesn't take away your statutory rights.
However, the problem is the receipt says "for spares or repairs" which would seem to imply that you knew you were not getting a car that was roadworthy, so you may have a problem there.
If it comes to the crunch, you would have to convince the judge that what you thought you were getting was a runaround car, not a car for spares, but I suspect that a judge would see right through this, especially as the receipt has the "sold as seen" on it, which as I said, is a clear indication they are trying to reduce your rights.
Before it gets to that, read this: Trading Standards Central - Trading Standards and Consumer Protection information for the UK
Then write your letter, stating quite clearly that you reject it under the Sales of Goods Act and that you want your money back and that you will be reporting them to Consumer Direct.
I'm not sure where you stand with the repairs you have already done, but you should get your garage not to do anything else on the car in case it gets used to show that you accepted the car.
Let us know how you get on.
__________________ Barclays: Won ~ NatWest: Won ~ Halifax (x2): Won ~ FNMF: Won ~ Barclaycard: Won ~ GHD: Won ~ Grattan: Won ~ GE Money: Won ~ Capital One: Won ~ Land of Leather: Won. * This wonderful site is being sued for libel. If it doesn't get enough funds, it will have to close. Help them help us, whether it's £1 or £1000. |
| |
16th February 2008, 18:03
|
#5 (permalink)
| | Platinum Account Customer | Re: Car bought on wednesday from garage...died on Monday!!! Sorry, RP, but: Quote: |
We were told it was a good runner and there was nothing wrong with it
| So, the receipt might say something else, but the seller still sold the car as a car which could be driven, so at the very least, there would be grounds to argue there. The fact that the receipt aims to deprive the OP of their statutory rights would go a fair way towards showing that the seller may not be totally honest...  |
| |
17th February 2008, 01:38
|
#6 (permalink)
| | Classic Account Customer | Re: Car bought on wednesday from garage...died on Monday!!! Quote:
Originally Posted by revolting peasant The term "Trade only - for spares or repair" implies that the vehicle is unroadworthy. If it would pass an MOT any sensible garage would MOT it and sell it for a much higher price.
Bottom line is, the garage sold you a "scrapper" and they told you they were doing so. Within the terms of the Sale of Goods Act the car was fit for purpose - spares or repair. Nobody said you could drive it! | But they didn't tell me I was buying a scrapper at all, hence my frustration. In fact, they made out that I was getting the bargain of the century because the car was soooooo great- and his excat words were- 'its a great runner'- errrr does that imply to you its been sold for scrap? It was only after we had keys in hand and had handed over money that we received receipt that stated 'For Spares or Repair'. Why would I spend £510 on a car that is essentially junk metal? Anyway, letter has been written and sent, Chairman is the only one authorised to deal with a trade sale dispute apparently, and he is back tuesday. |
| |
19th February 2008, 16:26
|
#10 (permalink)
| | Classic Account Customer | Re: Car bought on wednesday from garage...died on Monday!!! Just got back from the garage and collecting my FULL refund  They didn't even dispute it and I was all geared up for a showdown LOLThanks so much (yet again!) for your help  xxxxx |
| |
Do your Internet search here:
The Consumer Action Group and The Bank Action Group are registered trademarks Reclaim the Right Ltd. - reg.05783665 in the UK
reg. office:- 923 Finchley Road,
London,
NW11 7PE
Search Engine Friendly URLs by vBSEO 3.0.0 RC6 © 2006, Crawlability, Inc.
|