Have you been affected by Faulty Fuel ?
Motorists have reported problems following fuelling their vehicles - including juddering, misfiring and suffering a loss of power.
Motorists affected will be able to claim for the damage caused.
Ensure that you keep proof of purchase, a sample of the petrol and any parts of your vehicle that need to be replaced
It is also worth checking the details of your
car insurance and car warranty to see if you are covered for any work that needs to be carried out.
If it is shown that the petrol was contaminated then the costs of repair can be reclaimed from the garages in question.
Anyone affected is advised to take their vehicles to an independent garage to have the contamination confirmed.
Quote:
You will need to know the following details before claiming;
Which petrol station did you fill up at?
Where was the petrol station located ?
What date did you fill up?
You need to have your petrol receipt.
What is the Make, Model and Year of your vehicle?
Describe the problem with your vehicle?
Approximate cost of repair / independent garage estimate to repair.
In the first instance telephone the customer service numbers below; You should contact the retailer in the first instance, Tesco have today said they will address the problems and make refunds/pay for repairs. Legal action should not be necessary until you have spoken to on of these customer care Dept's and found out the situation.
Tesco
0800 028 6428.
Asda
0845 300 1111.
Morrisons
0845 611 6111.
Total
08457 346 222.
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If you do not have a petrol receipt you may be able to reconcile any clubcard/loyalty card points received with the purchase.
Additionally you may also be able to show the purchase with your credit card or bank statement showing the purchase.
Once you have contacted the retailers we would advise against signing and
full and final settlement agreements in case of future problems related to the contaminated fuel.
If you don't get anywhere with the retailers through the standard complaints/refund procedures which they are currently setting up you may be able to use Part 1 of the
Consumer Protection Act 1987 which imposes strict liability on product producers for harm caused by defective products.
This means that where someone is killed or injured, or their
property is damaged by a defective product, compensation can be claimed without having to prove the producer negligent, p
rovided it can be proved that the product was defective and the defect caused the injury/damage. Unless you are able to negotiate a settlement with the producer of the product, you will need to bring a civil action in a court of law.
Consumer Protection Act 1987 (c. 43) - Statute Law Database 
Faulty Fuel Claims - Info 
