Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


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The Consumer Forums: General Consumer Issues

  1. Sticky Threads
  2. Sticky Thread Sticky: Closed: Section 75 and Charge Back..>Whats the difference and how to utilise them(2 Viewing) 

    SECTION 75 (Only) Protection when buying...

    Started by stu007‎, 13th January 2017 01:37
    • Replies: 2
    • Views: 6,614
    Andyorch
    27th July 2017, 13:23 Go to last post
  3. Sticky Thread Sticky: Closed: Got a Drone / Unmanned Aircraft and thinking of flying it in the UK or Abroad?

    Got a Drone / Unmanned Aircraft and thinking...

    Started by stu007‎, 18th January 2017 01:21
    • Replies: 0
    • Views: 4,452
    stu007
    18th January 2017, 01:21 Go to last post
  4. Sticky Thread Sticky: Closed: Some shopping tips for the sales to protect yourself!

    As the sales are getting underway, many will...

    Started by gyzmo‎, 26th December 2007 13:58
    • Replies: 7
    • Views: 32,439
    CharlieSinso
    17th December 2014, 14:46 Go to last post
  5. Sticky Thread Sticky: Closed: How to Request your Personal Information - Subject Access Request - Correct Jan 2017

    HOW TO REQUEST YOUR PERSONAL INFORMATION...

    Started by stu007‎, 4th July 2013 18:46
    access, how, information, personal, request, subject, your
    • Replies: 0
    • Views: 9,451
    stu007
    4th July 2013, 18:46 Go to last post
  6. Sticky Thread Sticky: Closed: CCTV Guide - Correct as at Jan 2017

    CCTV GUIDE INFORMATION COMMISSIONER...

    Started by stu007‎, 4th July 2013 18:42
    cctv, guide
    • Replies: 0
    • Views: 9,210
    stu007
    4th July 2013, 18:42 Go to last post
  7. Sticky Thread Sticky: Closed: Criminal records, court records and police records request guide - Correct Jan 2017

    CRIMINAL RECORDS, COURT RECORDS AND POLICE...

    Started by stu007‎, 4th July 2013 18:36
    and, court, criminal, guide, police, records, request
    • Replies: 0
    • Views: 9,359
    stu007
    4th July 2013, 18:36 Go to last post
  8. Sticky Thread Sticky: Closed: How to Access Information from a Public Body - Correct Jan 2017

    HOW TO ACCESS INFORMATION FROM A PUBLIC BODY...

    Started by stu007‎, 4th July 2013 18:32
    access, body, from, how, information, public
    • Replies: 0
    • Views: 8,844
    stu007
    4th July 2013, 18:32 Go to last post
  9. Sticky Thread Sticky: Please help - list of common failures

    Hi all, We all know that all companies...

    Started by dave‎, 7th August 2007 18:18
    3 Pages
    1 2 3
    • Replies: 43
    • Views: 62,248
    sophied
    16th March 2013, 18:17 Go to last post
  10. Sticky Thread Sticky: Why you should use your statutory rights...

    It's not exactly a thriller, but here goes...

    Started by gyzmo‎, 16th November 2007 10:47
    • Replies: 13
    • Views: 38,277
    saphus1007
    18th December 2012, 15:33 Go to last post
  11. Sticky Thread Sticky: Closed: Complaints about Bank-Smart

    Bank Smart 2nd Floor Chiltern House City...

    Started by alanfromderby‎, 4th March 2009 13:41
    • Replies: 2
    • Views: 37,853
    dx100uk
    27th November 2012, 00:11 Go to last post
  12. Sticky Thread Sticky: OFT SOGA online hub-useful info on SOGA for sellers-aimed at business but useful resource for consumers.

    http://www.oft.gov.uk/business-advice/treatin...

    Started by MARTIN3030‎, 2nd December 2010 12:58
    • Replies: 0
    • Views: 18,170
    MARTIN3030
    2nd December 2010, 12:58 Go to last post
  13. Sticky Thread Sticky: Please help - list of common failures

    Hi all, We all know that all companies...

    Started by dave‎, 7th August 2007 18:18
    • Replies: 10
    • Views: 25,878
    dax
    5th November 2010, 00:39 Go to last post
  14. Sticky Thread Sticky: VAT exemption for people with disabilities

    This might be a useful link for people with...

    Started by freebird‎, 28th November 2006 11:03
    2 Pages
    1 2
    • Replies: 33
    • Views: 51,126
    aperson
    14th May 2010, 18:46 Go to last post
  15. Sticky Thread Sticky: Disputes involving S.75 of the Consumer Credit Act 1974 - By FOS 20 June 2007

    disputes involving Section 75 of the...

    Started by yaffsimone1‎, 24th June 2007 19:41
    • Replies: 18
    • Views: 34,092
    noomill060
    3rd August 2009, 14:14 Go to last post
  16. Sticky Thread Sticky: Closed: Data protection and CCTV -your rights.

    Following a few recent posts concerning this...

    Started by MARTIN3030‎, 29th November 2008 02:47
    • Replies: 0
    • Views: 20,707
    MARTIN3030
    29th November 2008, 02:47 Go to last post
  17. Sticky Thread Sticky: Closed: How to Complain - A Comprehensive Guide

    I have had years of experience of dealing...

    Started by barracad‎, 10th December 2006 22:08
    • Replies: 14
    • Views: 36,051
    gyzmo
    17th October 2008, 21:14 Go to last post
  18. Sticky Thread Sticky: Closed: OFT database of CCA holders Online

    Instant checking details of holders of...

    Started by MARTIN3030‎, 1st September 2008 20:59
    • Replies: 0
    • Views: 19,111
    MARTIN3030
    1st September 2008, 20:59 Go to last post
  19. Sticky Thread Sticky: Closed: Paypal & Ebay suspicious emails - what to do.

    If you receive an email that perports to...

    Started by alanfromderby‎, 7th April 2006 12:48
    • Replies: 0
    • Views: 22,524
    alanfromderby
    7th April 2006, 12:48 Go to last post
  20. Sticky Thread Sticky: Closed: Comments on Extended Warranties

    Extended warranties seem almost to be as...

    Started by BankFodder‎, 26th March 2006 19:40
    • Replies: 1
    • Views: 58,236
    BankFodder
    26th March 2006, 19:46 Go to last post
  21. Forum Threads
  1. direct bikes - Please help(2 Viewing) 

    I bought a scooter from direct bikes last...

    Started by Soul79‎, Yesterday 13:19
    help, please
    • Replies: 10
    • Views: 233
    Soul79
    Yesterday, 17:21 Go to last post
  2. Hair transplant covered by section 75?(1 Viewing) 

    Hi Just after a bit of advice. I have...

    Started by Tim noise 99‎, 15th December 2017 11:42
    covered, hair, section, transplant
    • Replies: 15
    • Views: 501
    Ford
    16th December 2017, 19:05 Go to last post
  3. Unknown 16k Payment taken by CATHEDRAL IFP from my bank account(1 Viewing) 

    I have had a payment come out of my bank...

    Started by orangeman18‎, 13th December 2017 16:05
    payment, unknown
    • Replies: 7
    • Views: 544
    dx100uk
    16th December 2017, 01:41 Go to last post
  4. TV delivered broken(2 Viewing) 

    Hi all... after advice... Purchased a...

    Started by Sandas21‎, 14th December 2017 20:46
    broken, delivered
    • Replies: 6
    • Views: 391
    ericsbrother
    15th December 2017, 17:31 Go to last post
  5. Credit score reduction

    About two months ago I closed a Halifax...

    Started by Jim Davis‎, 5th December 2017 23:06
    2 Pages
    1 2
    • Replies: 28
    • Views: 1,325
    BazzaS
    10th December 2017, 21:22 Go to last post
  6. Overpaid via PayPal Subscriptions - Trying to get a refund

    Hi, I cancelled a web hosting service a...

    Started by abedegno‎, 29th November 2017 07:55
    get, overpaid, paypal, refund, subscriptions, trying, via
    • Replies: 9
    • Views: 948
    dx100uk
    8th December 2017, 11:57 Go to last post
  7. Pensioner 'ripped off' by 2nd hand record store.

    Visited my mum tonight like I do every week,...

    Started by maroondevo52‎, 4th March 2017 23:57
    2nd, hand, off, pensioner, record, ripped, store
    • Replies: 9
    • Views: 1,463
    **Tilly**
    3rd December 2017, 23:08 Go to last post
  8. Question integrated dishwasher several repairs now dead -2 Year Warranty? **WON MANU REPLACED IT**

    We are currently having problems with an...

    Started by Chipper64‎, 20th November 2017 17:06
    faults, repairs, warranty, year
    • Replies: 10
    • Views: 946
    dx100uk
    23rd November 2017, 22:26 Go to last post
  9. Refund On Goods

    I purchased an Xbox One S last December from...

    Started by blazer666_uk‎, 16th November 2017 18:26
    goods, refind
    • Replies: 5
    • Views: 486
    fkofilee
    16th November 2017, 19:12 Go to last post
  10. Closed: prescribed terms

    Please can anybody help with the following....

    Started by credit allergy‎, 29th July 2007 21:05
    • Replies: 7
    • Views: 3,033
    dx100uk
    16th November 2017, 16:22 Go to last post
  11. Europcar Hire - damage charges

    I was involved in a very minor collision...

    Started by Caketin10‎, 9th November 2017 14:43
    charges, damage, europcar, hire
    • Replies: 4
    • Views: 611
    dx100uk
    9th November 2017, 22:04 Go to last post
  12. Breach of Contract Small Claim Advice

    I booked a professional Make Up Artist (MUA)...

    Started by Scoobs100‎, 5th November 2017 13:23
    2 Pages
    1 2
    advice, breach, claim, contract, small
    • Replies: 23
    • Views: 1,181
    ericsbrother
    9th November 2017, 11:10 Go to last post
  13. Ryanair Car Hire - Goodwill payment

    Hi, I rented car via Ryan Air for a holiday...

    Started by PristDean‎, 29th September 2017 21:22
    car, goodwill, hire, payment, ryanair
    • Replies: 9
    • Views: 1,992
    PristDean
    7th November 2017, 20:27 Go to last post
  14. TopCashback not paying

    Hi, New to the forum and can't found any...

    Started by Weby23‎, 14th May 2017 11:07
    • Replies: 12
    • Views: 1,771
    chichappens
    7th November 2017, 16:35 Go to last post
  15. Wound up company owes me approx 12k of stock.

    Hi All, A few years ago I purchased...

    Started by tillyfunk‎, 18th September 2017 06:54
    approx, 12k, company, owes, stock, wound
    • Replies: 6
    • Views: 1,694
    robmiller667
    7th November 2017, 12:01 Go to last post
  16. Beko washing machine fire

    HI last week I had a fire at home that...

    Started by lottie26‎, 23rd October 2017 15:02
    beko, fire, machine, washing
    • Replies: 6
    • Views: 884
    CraigMcK
    24th October 2017, 05:51 Go to last post
  17. Swiss club products

    I bought a x-hose from a garden show and it...

    Started by sb67‎, 12th September 2017 07:59
    club, products, swiss
    • Replies: 4
    • Views: 1,457
    sb67
    13th October 2017, 07:01 Go to last post
  18. Mallard Vehicle Finance

    Anybody had dealings with these guys. Its...

    Started by Readybrek‎, 31st December 2008 18:30
    • Replies: 4
    • Views: 5,066
    ericsbrother
    29th September 2017, 17:44 Go to last post
  19. Thumbs down S.c.s damaged suite

    :shock:Hi every one 1st time ad .. I am...

    Started by steve t28‎, 18th September 2017 23:54
    damaged, suite
    • Replies: 4
    • Views: 1,019
    steve t28
    20th September 2017, 09:20 Go to last post
  20. Trying to get ladders removed***Resolved***

    Three weeks ago I had the fascias on my...

    Started by Consett26‎, 4th September 2017 11:17
    get, ladders, removed, trying
    • Replies: 10
    • Views: 1,196
    maroondevo52
    18th September 2017, 17:39 Go to last post
  21. Will Aid

    Will Aid month is running during November...

    Started by Michael Browne‎, 6th October 2013 14:15
    aid, will
    • Replies: 2
    • Views: 1,450
    citizenB
    14th September 2017, 16:52 Go to last post
  22. Angry HSamuel almost ruined my wedding

    was due to marry my long term partner on...

    Started by Dayor‎, 16th August 2017 15:02
    almost, hsamuel, loss of earnings, ruined wedding
    • Replies: 8
    • Views: 1,404
    Dayor
    5th September 2017, 16:48 Go to last post
  23. Coinspace [problem]mer conned me out of 280 - can I get my money back?

    A 'network marketeer' has conned me out of...

    Started by missmermaid‎, 27th August 2017 02:06
    280, back, can, coinspace, conned, get, money, out, [problem]mer
    • Replies: 14
    • Views: 3,004
    ericsbrother
    1st September 2017, 11:16 Go to last post
  24. Noisy Neighbours, Who's In The Wrong?

    We had some new neighbours move in about 3...

    Started by incrediblesulk‎, 19th August 2017 09:44
    neighbours, noisy, the, who, wrong
    • Replies: 8
    • Views: 1,392
    BazzaS
    21st August 2017, 09:50 Go to last post
  25. Yell.com and Moorcroft Debt Recovery

    Back in April 2010 my daughter contacted...

    Started by gray_1956‎, 14th November 2011 23:55
    moorcroft debt recovery, yell.com
    • Replies: 11
    • Views: 3,073
    Bazooka Boo
    15th August 2017, 22:49 Go to last post


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