Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


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The Consumer Forums: General Consumer Issues

  1. Sticky Threads
  2. Sticky Thread Sticky: Closed: Got a Drone / Unmanned Aircraft and thinking of flying it in the UK or Abroad?(1 Viewing) 

    Got a Drone / Unmanned Aircraft and thinking...

    Started by stu007‎, 18th January 2017 00:21
    • Replies: 0
    • Views: 2,776
    stu007
    18th January 2017, 00:21 Go to last post
  3. Sticky Thread Sticky: Closed: Section 75 and Charge Back..>Whats the difference and how to utilise them

    SECTION 75 (Only) Protection when buying...

    Started by stu007‎, 13th January 2017 00:37
    • Replies: 1
    • Views: 2,225
    stu007
    13th January 2017, 00:41 Go to last post
  4. Sticky Thread Sticky: Closed: Some shopping tips for the sales to protect yourself!

    As the sales are getting underway, many will...

    Started by gyzmo‎, 26th December 2007 12:58
    • Replies: 7
    • Views: 30,692
    CharlieSinso
    17th December 2014, 13:46 Go to last post
  5. Sticky Thread Sticky: Closed: How to Request your Personal Information - Subject Access Request - Correct Jan 2017

    HOW TO REQUEST YOUR PERSONAL INFORMATION...

    Started by stu007‎, 4th July 2013 17:46
    access, how, information, personal, request, subject, your
    • Replies: 0
    • Views: 8,364
    stu007
    4th July 2013, 17:46 Go to last post
  6. Sticky Thread Sticky: Closed: CCTV Guide - Correct as at Jan 2017

    CCTV GUIDE INFORMATION COMMISSIONER...

    Started by stu007‎, 4th July 2013 17:42
    cctv, guide
    • Replies: 0
    • Views: 8,082
    stu007
    4th July 2013, 17:42 Go to last post
  7. Sticky Thread Sticky: Closed: Criminal records, court records and police records request guide - Correct Jan 2017

    CRIMINAL RECORDS, COURT RECORDS AND POLICE...

    Started by stu007‎, 4th July 2013 17:36
    and, court, criminal, guide, police, records, request
    • Replies: 0
    • Views: 8,211
    stu007
    4th July 2013, 17:36 Go to last post
  8. Sticky Thread Sticky: Closed: How to Access Information from a Public Body - Correct Jan 2017

    HOW TO ACCESS INFORMATION FROM A PUBLIC BODY...

    Started by stu007‎, 4th July 2013 17:32
    access, body, from, how, information, public
    • Replies: 0
    • Views: 7,822
    stu007
    4th July 2013, 17:32 Go to last post
  9. Sticky Thread Sticky: Please help - list of common failures

    Hi all, We all know that all companies...

    Started by dave‎, 7th August 2007 17:18
    3 Pages
    1 2 3
    • Replies: 43
    • Views: 58,811
    sophied
    16th March 2013, 17:17 Go to last post
  10. Sticky Thread Sticky: Why you should use your statutory rights...

    It's not exactly a thriller, but here goes...

    Started by gyzmo‎, 16th November 2007 09:47
    • Replies: 13
    • Views: 36,203
    saphus1007
    18th December 2012, 14:33 Go to last post
  11. Sticky Thread Sticky: Closed: Complaints about Bank-Smart

    Bank Smart 2nd Floor Chiltern House City...

    Started by alanfromderby‎, 4th March 2009 12:41
    • Replies: 2
    • Views: 34,086
    dx100uk
    26th November 2012, 23:11 Go to last post
  12. Sticky Thread Sticky: OFT SOGA online hub-useful info on SOGA for sellers-aimed at business but useful resource for consumers.

    http://www.oft.gov.uk/business-advice/treatin...

    Started by MARTIN3030‎, 2nd December 2010 11:58
    • Replies: 0
    • Views: 16,950
    MARTIN3030
    2nd December 2010, 11:58 Go to last post
  13. Sticky Thread Sticky: Please help - list of common failures

    Hi all, We all know that all companies...

    Started by dave‎, 7th August 2007 17:18
    • Replies: 10
    • Views: 25,068
    dax
    4th November 2010, 23:39 Go to last post
  14. Sticky Thread Sticky: VAT exemption for people with disabilities

    This might be a useful link for people with...

    Started by freebird‎, 28th November 2006 10:03
    2 Pages
    1 2
    • Replies: 33
    • Views: 49,084
    aperson
    14th May 2010, 17:46 Go to last post
  15. Sticky Thread Sticky: Disputes involving S.75 of the Consumer Credit Act 1974 - By FOS 20 June 2007

    disputes involving Section 75 of the...

    Started by yaffsimone1‎, 24th June 2007 18:41
    • Replies: 18
    • Views: 32,827
    noomill060
    3rd August 2009, 13:14 Go to last post
  16. Sticky Thread Sticky: Closed: Data protection and CCTV -your rights.

    Following a few recent posts concerning this...

    Started by MARTIN3030‎, 29th November 2008 01:47
    • Replies: 0
    • Views: 20,159
    MARTIN3030
    29th November 2008, 01:47 Go to last post
  17. Sticky Thread Sticky: Closed: How to Complain - A Comprehensive Guide

    I have had years of experience of dealing...

    Started by barracad‎, 10th December 2006 21:08
    • Replies: 14
    • Views: 34,863
    gyzmo
    17th October 2008, 20:14 Go to last post
  18. Sticky Thread Sticky: Closed: OFT database of CCA holders Online

    Instant checking details of holders of...

    Started by MARTIN3030‎, 1st September 2008 19:59
    • Replies: 0
    • Views: 18,613
    MARTIN3030
    1st September 2008, 19:59 Go to last post
  19. Sticky Thread Sticky: Closed: Paypal & Ebay suspicious emails - what to do.

    If you receive an email that perports to...

    Started by alanfromderby‎, 7th April 2006 11:48
    • Replies: 0
    • Views: 22,064
    alanfromderby
    7th April 2006, 11:48 Go to last post
  20. Sticky Thread Sticky: Closed: Comments on Extended Warranties

    Extended warranties seem almost to be as...

    Started by BankFodder‎, 26th March 2006 18:40
    • Replies: 1
    • Views: 57,168
    BankFodder
    26th March 2006, 18:46 Go to last post
  21. Forum Threads
  1. Everest - miss-sold contract & rogue salesman

    Myself and my wife have been having major...

    Started by junglist92‎, 9th December 2016 11:53
    contract, everest, miss, sold
    • Replies: 7
    • Views: 1,039
    Staggerz66
    25th June 2017, 11:05 Go to last post
  2. Everest - sales contract - consumer regulation act

    Hi, Looking for help regarding Everest...

    Started by Staggerz66‎, 25th June 2017 11:01
    act, consumer, contract, everest, regulation, sales
    • Replies: 0
    • Views: 188
    Staggerz66
    25th June 2017, 11:01 Go to last post
  3. Angry SCS Cancellation policy unfair issues for Sofa I ordered

    Hi. im after some advice on how to proceed...

    Started by Newtonc589‎, 23rd June 2017 18:25
    cancellation, for, issues, ordered, policy, scs, sofa, unfair
    • Replies: 6
    • Views: 472
    Newtonc589
    24th June 2017, 20:54 Go to last post
  4. can they do this?.

    friend ordered item from retailer because...

    Started by themagician‎, 20th June 2017 10:49
    can, they, this
    • Replies: 3
    • Views: 377
    BazzaS
    20th June 2017, 11:35 Go to last post
  5. Return faulty item refused

    If a staff member bought a item from a store...

    Started by kayleigh89‎, 7th June 2017 10:48
    faulty, item, refused, return
    • Replies: 8
    • Views: 681
    kayleigh89
    8th June 2017, 16:25 Go to last post
  6. wedding dress deposit poor quality dress

    I put a 900 deposit down on a dress in...

    Started by raphaelle1990‎, 6th April 2017 20:23
    deposit, dress, poor, quality, wedding
    • Replies: 5
    • Views: 957
    raphaelle1990
    7th June 2017, 16:23 Go to last post
  7. Win24

    Hiya - I'm writing this as I've just...

    Started by cathycathy‎, 3rd June 2017 18:48
    win24
    • Replies: 2
    • Views: 627
    dx100uk
    3rd June 2017, 23:55 Go to last post
  8. Unhappy Mobile phone repair

    Hi, My mobile phone had a cracked screen...

    Started by TVT‎, 1st June 2017 21:25
    mobile, phone, repair
    • Replies: 11
    • Views: 521
    dx100uk
    2nd June 2017, 01:02 Go to last post
  9. Debit card & Contactless transaction question

    Not a major issue, but an annoying one. ...

    Started by andrew1‎, 28th May 2017 12:53
    card, debit
    • Replies: 13
    • Views: 944
    andrew1
    30th May 2017, 10:31 Go to last post
  10. padlock security liability

    just out of curiosity this one work has...

    Started by labrat‎, 27th May 2017 14:07
    liability, padlock, security
    • Replies: 3
    • Views: 519
    labrat
    27th May 2017, 16:41 Go to last post
  11. Distributor in administration - Refund due

    Hi all, One of our distributors suddenly...

    Started by medievil2003‎, 19th May 2017 12:20
    administration, distributor, due, refund
    • Replies: 5
    • Views: 784
    medievil2003
    24th May 2017, 22:41 Go to last post
  12. Gave wrong bank details for payment

    I have a problem. I gave the wrong bank...

    Started by schwepppes33‎, 22nd May 2017 14:03
    bank, details, for, gave, payment, wrong
    • Replies: 5
    • Views: 573
    steampowered
    24th May 2017, 17:28 Go to last post
  13. Question Holiday Villa Rental got burgled with no signs of forced entry in Spain

    Hi, just returned from Calpe in Spain and we...

    Started by milocoon‎, 20th May 2017 06:32
    burgled, entry, forced, got, holiday, rental, signs, spain, villa, with
    • Replies: 4
    • Views: 660
    unclebulgaria67
    21st May 2017, 07:47 Go to last post
  14. Mis Sold Solar Panels

    Hello, Has anyone made a claim directly...

    Started by Braveheart2009‎, 26th April 2017 23:54
    mis, panels, solar, sold
    • Replies: 2
    • Views: 852
    webbscatering
    20th May 2017, 15:10 Go to last post
  15. Sainsbury's energy.

    Why does it cost more to pay by a non direct...

    Started by Consumer dude‎, 20th May 2017 13:13
    energy, sainsbury
    • Replies: 6
    • Views: 489
    Consumer dude
    20th May 2017, 14:39 Go to last post
  16. Apple 4G IPad missold - Section 75 Claim - am I covered?

    Hi all, I bought an ipad in 2012 which...

    Started by un1boy‎, 16th May 2017 12:14
    apple, claim, covered, ipad, missold, section
    • Replies: 4
    • Views: 619
    CraigMcK
    16th May 2017, 17:05 Go to last post
  17. TopCashback not paying

    Hi, New to the forum and can't found any...

    Started by Weby23‎, 14th May 2017 10:07
    • Replies: 11
    • Views: 898
    king12345
    15th May 2017, 21:08 Go to last post
  18. Goods not fit for purpose

    On 27th September 2016 I bought an Innovate...

    Started by cookyy2k‎, 2nd May 2017 11:54
    fit, for, goods, not, purpose
    • Replies: 6
    • Views: 776
    dx100uk
    15th May 2017, 19:13 Go to last post
  19. Bet365 online roulette

    Any help appreciated **im looking at...

    Started by Mwinder‎, 19th April 2017 21:58
    bet365, online, roulette
    • Replies: 5
    • Views: 900
    ericsbrother
    26th April 2017, 09:08 Go to last post
  20. Custom PC refund - Aria

    Hello, I would like some advice regarding...

    Started by wah123‎, 19th April 2017 21:21
    custom, refund
    • Replies: 10
    • Views: 714
    wah123
    20th April 2017, 13:36 Go to last post
  21. Unhappy Sainsbury's supermarket - false accusations of theft

    Hello everyone I hope someone can give me...

    Started by twinkles123‎, 19th April 2017 09:35
    accusations, false, sainsbury, supermarket, theft
    • Replies: 16
    • Views: 847
    twinkles123
    19th April 2017, 15:28 Go to last post
  22. Safe storage vicious circle

    I was in-between houses so I put my stuff in...

    Started by UnmoderatetheNet‎, 30th March 2017 11:05
    circle, safe, storage, vicious
    • Replies: 8
    • Views: 988
    steampowered
    4th April 2017, 14:23 Go to last post
  23. RCP Regional Crime Prevention (Magazine) advert [problem](1 Viewing) 

    Hi I am looking for some...

    Started by tyrion435‎, 29th March 2017 11:54
    crime, magazine, prevention, rcp, regional
    • Replies: 18
    • Views: 1,208
    dx100uk
    1st April 2017, 19:32 Go to last post
  24. Question HELP! - Amazon - Faulty item - Delivered 22 March 2015 - Malfunctioning

    Hi all, Ordered and had delivered on the...

    Started by Libertas‎, 17th March 2017 18:15
    2015, amazon, breadmaker, delivered, faulty, help, malfunctioning, march, panasonic
    • Replies: 6
    • Views: 949
    Libertas
    30th March 2017, 12:30 Go to last post
  25. Unhappy How can I Track Down a Builder to redress poor work?

    About a year ago we had some building work...

    Started by scoob101‎, 29th March 2017 10:26
    builder, can, down, how, poor, redress, track, work
    • Replies: 3
    • Views: 544
    ericsbrother
    29th March 2017, 17:29 Go to last post


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