Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


  1. 19th June 2017
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  2. 15th June 2017
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The Consumer Forums: General Consumer Issues

  1. Sticky Threads
  2. Sticky Thread Sticky: Closed: Section 75 and Charge Back..>Whats the difference and how to utilise them

    SECTION 75 (Only) Protection when buying...

    Started by stu007‎, 13th January 2017 00:37
    • Replies: 2
    • Views: 3,438
    Andyorch
    27th July 2017, 12:23 Go to last post
  3. Sticky Thread Sticky: Closed: Got a Drone / Unmanned Aircraft and thinking of flying it in the UK or Abroad?

    Got a Drone / Unmanned Aircraft and thinking...

    Started by stu007‎, 18th January 2017 00:21
    • Replies: 0
    • Views: 3,516
    stu007
    18th January 2017, 00:21 Go to last post
  4. Sticky Thread Sticky: Closed: Some shopping tips for the sales to protect yourself!

    As the sales are getting underway, many will...

    Started by gyzmo‎, 26th December 2007 12:58
    • Replies: 7
    • Views: 31,170
    CharlieSinso
    17th December 2014, 13:46 Go to last post
  5. Sticky Thread Sticky: Closed: How to Request your Personal Information - Subject Access Request - Correct Jan 2017

    HOW TO REQUEST YOUR PERSONAL INFORMATION...

    Started by stu007‎, 4th July 2013 17:46
    access, how, information, personal, request, subject, your
    • Replies: 0
    • Views: 8,630
    stu007
    4th July 2013, 17:46 Go to last post
  6. Sticky Thread Sticky: Closed: CCTV Guide - Correct as at Jan 2017

    CCTV GUIDE INFORMATION COMMISSIONER...

    Started by stu007‎, 4th July 2013 17:42
    cctv, guide
    • Replies: 0
    • Views: 8,368
    stu007
    4th July 2013, 17:42 Go to last post
  7. Sticky Thread Sticky: Closed: Criminal records, court records and police records request guide - Correct Jan 2017

    CRIMINAL RECORDS, COURT RECORDS AND POLICE...

    Started by stu007‎, 4th July 2013 17:36
    and, court, criminal, guide, police, records, request
    • Replies: 0
    • Views: 8,497
    stu007
    4th July 2013, 17:36 Go to last post
  8. Sticky Thread Sticky: Closed: How to Access Information from a Public Body - Correct Jan 2017

    HOW TO ACCESS INFORMATION FROM A PUBLIC BODY...

    Started by stu007‎, 4th July 2013 17:32
    access, body, from, how, information, public
    • Replies: 0
    • Views: 8,081
    stu007
    4th July 2013, 17:32 Go to last post
  9. Sticky Thread Sticky: Please help - list of common failures

    Hi all, We all know that all companies...

    Started by dave‎, 7th August 2007 17:18
    3 Pages
    1 2 3
    • Replies: 43
    • Views: 59,735
    sophied
    16th March 2013, 17:17 Go to last post
  10. Sticky Thread Sticky: Why you should use your statutory rights...

    It's not exactly a thriller, but here goes...

    Started by gyzmo‎, 16th November 2007 09:47
    • Replies: 13
    • Views: 36,810
    saphus1007
    18th December 2012, 14:33 Go to last post
  11. Sticky Thread Sticky: Closed: Complaints about Bank-Smart

    Bank Smart 2nd Floor Chiltern House City...

    Started by alanfromderby‎, 4th March 2009 12:41
    • Replies: 2
    • Views: 34,779
    dx100uk
    26th November 2012, 23:11 Go to last post
  12. Sticky Thread Sticky: OFT SOGA online hub-useful info on SOGA for sellers-aimed at business but useful resource for consumers.

    http://www.oft.gov.uk/business-advice/treatin...

    Started by MARTIN3030‎, 2nd December 2010 11:58
    • Replies: 0
    • Views: 17,270
    MARTIN3030
    2nd December 2010, 11:58 Go to last post
  13. Sticky Thread Sticky: Please help - list of common failures

    Hi all, We all know that all companies...

    Started by dave‎, 7th August 2007 17:18
    • Replies: 10
    • Views: 25,276
    dax
    4th November 2010, 23:39 Go to last post
  14. Sticky Thread Sticky: VAT exemption for people with disabilities

    This might be a useful link for people with...

    Started by freebird‎, 28th November 2006 10:03
    2 Pages
    1 2
    • Replies: 33
    • Views: 49,747
    aperson
    14th May 2010, 17:46 Go to last post
  15. Sticky Thread Sticky: Disputes involving S.75 of the Consumer Credit Act 1974 - By FOS 20 June 2007

    disputes involving Section 75 of the...

    Started by yaffsimone1‎, 24th June 2007 18:41
    • Replies: 18
    • Views: 33,215
    noomill060
    3rd August 2009, 13:14 Go to last post
  16. Sticky Thread Sticky: Closed: Data protection and CCTV -your rights.

    Following a few recent posts concerning this...

    Started by MARTIN3030‎, 29th November 2008 01:47
    • Replies: 0
    • Views: 20,321
    MARTIN3030
    29th November 2008, 01:47 Go to last post
  17. Sticky Thread Sticky: Closed: How to Complain - A Comprehensive Guide

    I have had years of experience of dealing...

    Started by barracad‎, 10th December 2006 21:08
    • Replies: 14
    • Views: 35,188
    gyzmo
    17th October 2008, 20:14 Go to last post
  18. Sticky Thread Sticky: Closed: OFT database of CCA holders Online

    Instant checking details of holders of...

    Started by MARTIN3030‎, 1st September 2008 19:59
    • Replies: 0
    • Views: 18,748
    MARTIN3030
    1st September 2008, 19:59 Go to last post
  19. Sticky Thread Sticky: Closed: Paypal & Ebay suspicious emails - what to do.

    If you receive an email that perports to...

    Started by alanfromderby‎, 7th April 2006 11:48
    • Replies: 0
    • Views: 22,202
    alanfromderby
    7th April 2006, 11:48 Go to last post
  20. Sticky Thread Sticky: Closed: Comments on Extended Warranties

    Extended warranties seem almost to be as...

    Started by BankFodder‎, 26th March 2006 18:40
    • Replies: 1
    • Views: 57,478
    BankFodder
    26th March 2006, 18:46 Go to last post
  21. Forum Threads
  1. Angry HSamuel almost ruined my wedding

    I was due to marry my long term partner on...

    Started by Dayor‎, Yesterday 14:02
    almost, hsamuel, loss of earnings, ruined wedding
    • Replies: 2
    • Views: 193
    Dayor
    Yesterday, 15:07 Go to last post
  2. Yell.com and Moorcroft Debt Recovery(2 Viewing) 

    Back in April 2010 my daughter contacted...

    Started by gray_1956‎, 14th November 2011 22:55
    moorcroft debt recovery, yell.com
    • Replies: 11
    • Views: 2,375
    Bazooka Boo
    15th August 2017, 21:49 Go to last post
  3. The Tax Refund Company

    A few weeks ago, I got a leaflet from my...

    Started by buggerlugs1‎, 10th July 2007 13:22
    • Replies: 14
    • Views: 18,496
    sallysas
    9th August 2017, 12:11 Go to last post
  4. Claiming VAT on Shoes

    I've just had to buy my 13 yo daughter some...

    Started by borisbeaver‎, 23rd January 2009 09:58
    • Replies: 9
    • Views: 4,522
    Old Cogger
    7th August 2017, 11:01 Go to last post
  5. Jury Service.

    Big scary pink letter came today! Jury...

    Started by philmycoke‎, 21st July 2017 12:13
    jury, service
    • Replies: 2
    • Views: 495
    Andyorch
    21st July 2017, 13:12 Go to last post
  6. Coin dealer

    Hi all, i bought a coin from a dealer for...

    Started by essex 42‎, 19th July 2017 18:43
    • Replies: 3
    • Views: 526
    king12345
    19th July 2017, 21:31 Go to last post
  7. Truck Festival / Packman Systems

    Hi all Hoping someone can help.. . My...

    Started by ShaneG2009‎, 13th July 2017 13:00
    • Replies: 6
    • Views: 733
    dx100uk
    15th July 2017, 12:32 Go to last post
  8. phone stolen from repair shop

    Hello, i suspect this is fairly...

    Started by Micky the Hippo‎, 5th July 2017 20:32
    from, phone, repair, shop, stolen
    • Replies: 8
    • Views: 729
    ericsbrother
    6th July 2017, 10:20 Go to last post
  9. Purchased an display tent but shop refusing to take down for over a week

    I purchased an ex display tent for a reduced...

    Started by Sam Hopps‎, 2nd July 2017 10:25
    • Replies: 3
    • Views: 563
    dx100uk
    2nd July 2017, 14:19 Go to last post
  10. Domestic and General Whirlpool Oven Fiasco

    Whirlpool oven repairs. Whirlpool oven...

    Started by joner8888‎, 30th June 2017 10:31
    and, domestic, fiasco, general, oven, whirlpool
    • Replies: 2
    • Views: 479
    Surfer01
    1st July 2017, 11:02 Go to last post
  11. Everest - miss-sold contract & rogue salesman

    Myself and my wife have been having major...

    Started by junglist92‎, 9th December 2016 11:53
    contract, everest, miss, sold
    • Replies: 7
    • Views: 1,294
    Staggerz66
    25th June 2017, 11:05 Go to last post
  12. Everest - sales contract - consumer regulation act

    Hi, Looking for help regarding Everest...

    Started by Staggerz66‎, 25th June 2017 11:01
    act, consumer, contract, everest, regulation, sales
    • Replies: 0
    • Views: 367
    Staggerz66
    25th June 2017, 11:01 Go to last post
  13. Angry SCS Cancellation policy unfair issues for Sofa I ordered

    Hi. im after some advice on how to proceed...

    Started by Newtonc589‎, 23rd June 2017 18:25
    cancellation, for, issues, ordered, policy, scs, sofa, unfair
    • Replies: 6
    • Views: 702
    Newtonc589
    24th June 2017, 20:54 Go to last post
  14. can they do this?.

    friend ordered item from retailer because...

    Started by themagician‎, 20th June 2017 10:49
    can, they, this
    • Replies: 3
    • Views: 573
    BazzaS
    20th June 2017, 11:35 Go to last post
  15. Return faulty item refused

    If a staff member bought a item from a store...

    Started by kayleigh89‎, 7th June 2017 10:48
    faulty, item, refused, return
    • Replies: 8
    • Views: 892
    kayleigh89
    8th June 2017, 16:25 Go to last post
  16. wedding dress deposit poor quality dress

    I put a 900 deposit down on a dress in...

    Started by raphaelle1990‎, 6th April 2017 20:23
    deposit, dress, poor, quality, wedding
    • Replies: 5
    • Views: 1,140
    raphaelle1990
    7th June 2017, 16:23 Go to last post
  17. Win24

    Hiya - I'm writing this as I've just...

    Started by cathycathy‎, 3rd June 2017 18:48
    win24
    • Replies: 2
    • Views: 887
    dx100uk
    3rd June 2017, 23:55 Go to last post
  18. Unhappy Mobile phone repair

    Hi, My mobile phone had a cracked screen...

    Started by TVT‎, 1st June 2017 21:25
    mobile, phone, repair
    • Replies: 11
    • Views: 684
    dx100uk
    2nd June 2017, 01:02 Go to last post
  19. Debit card & Contactless transaction question

    Not a major issue, but an annoying one. ...

    Started by andrew1‎, 28th May 2017 12:53
    card, debit
    • Replies: 13
    • Views: 1,214
    andrew1
    30th May 2017, 10:31 Go to last post
  20. padlock security liability

    just out of curiosity this one work has...

    Started by labrat‎, 27th May 2017 14:07
    liability, padlock, security
    • Replies: 3
    • Views: 691
    labrat
    27th May 2017, 16:41 Go to last post
  21. Distributor in administration - Refund due

    Hi all, One of our distributors suddenly...

    Started by medievil2003‎, 19th May 2017 12:20
    administration, distributor, due, refund
    • Replies: 5
    • Views: 970
    medievil2003
    24th May 2017, 22:41 Go to last post
  22. Gave wrong bank details for payment

    I have a problem. I gave the wrong bank...

    Started by schwepppes33‎, 22nd May 2017 14:03
    bank, details, for, gave, payment, wrong
    • Replies: 5
    • Views: 776
    steampowered
    24th May 2017, 17:28 Go to last post
  23. Question Holiday Villa Rental got burgled with no signs of forced entry in Spain

    Hi, just returned from Calpe in Spain and we...

    Started by milocoon‎, 20th May 2017 06:32
    burgled, entry, forced, got, holiday, rental, signs, spain, villa, with
    • Replies: 4
    • Views: 866
    unclebulgaria67
    21st May 2017, 07:47 Go to last post
  24. Mis Sold Solar Panels

    Hello, Has anyone made a claim directly...

    Started by Braveheart2009‎, 26th April 2017 23:54
    mis, panels, solar, sold
    • Replies: 2
    • Views: 1,028
    webbscatering
    20th May 2017, 15:10 Go to last post
  25. Sainsbury's energy.

    Why does it cost more to pay by a non direct...

    Started by Consumer dude‎, 20th May 2017 13:13
    energy, sainsbury
    • Replies: 6
    • Views: 662
    Consumer dude
    20th May 2017, 14:39 Go to last post


Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE
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