Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


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The Consumer Forums: General Consumer Issues

  1. Sticky Threads
  2. Sticky Thread Sticky: Closed: Got a Drone / Unmanned Aircraft and thinking of flying it in the UK or Abroad?

    Got a Drone / Unmanned Aircraft and thinking...

    Started by stu007‎, 18th January 2017 00:21
    • Replies: 0
    • Views: 1,822
    stu007
    18th January 2017, 00:21 Go to last post
  3. Sticky Thread Sticky: Closed: Section 75 and Charge Back..>Whats the difference and how to utilise them

    SECTION 75 (Only) Protection when buying...

    Started by stu007‎, 13th January 2017 00:37
    • Replies: 1
    • Views: 1,587
    stu007
    13th January 2017, 00:41 Go to last post
  4. Sticky Thread Sticky: Closed: Some shopping tips for the sales to protect yourself!

    As the sales are getting underway, many will...

    Started by gyzmo‎, 26th December 2007 12:58
    • Replies: 7
    • Views: 30,015
    CharlieSinso
    17th December 2014, 13:46 Go to last post
  5. Sticky Thread Sticky: Closed: How to Request your Personal Information - Subject Access Request - Correct Jan 2017

    HOW TO REQUEST YOUR PERSONAL INFORMATION...

    Started by stu007‎, 4th July 2013 17:46
    access, how, information, personal, request, subject, your
    • Replies: 0
    • Views: 7,906
    stu007
    4th July 2013, 17:46 Go to last post
  6. Sticky Thread Sticky: Closed: CCTV Guide - Correct as at Jan 2017

    CCTV GUIDE INFORMATION COMMISSIONER...

    Started by stu007‎, 4th July 2013 17:42
    cctv, guide
    • Replies: 0
    • Views: 7,679
    stu007
    4th July 2013, 17:42 Go to last post
  7. Sticky Thread Sticky: Closed: Criminal records, court records and police records request guide - Correct Jan 2017

    CRIMINAL RECORDS, COURT RECORDS AND POLICE...

    Started by stu007‎, 4th July 2013 17:36
    and, court, criminal, guide, police, records, request
    • Replies: 0
    • Views: 7,795
    stu007
    4th July 2013, 17:36 Go to last post
  8. Sticky Thread Sticky: Closed: How to Access Information from a Public Body - Correct Jan 2017

    HOW TO ACCESS INFORMATION FROM A PUBLIC BODY...

    Started by stu007‎, 4th July 2013 17:32
    access, body, from, how, information, public
    • Replies: 0
    • Views: 7,419
    stu007
    4th July 2013, 17:32 Go to last post
  9. Sticky Thread Sticky: Please help - list of common failures

    Hi all, We all know that all companies...

    Started by dave‎, 7th August 2007 17:18
    3 Pages
    1 2 3
    • Replies: 43
    • Views: 57,406
    sophied
    16th March 2013, 17:17 Go to last post
  10. Sticky Thread Sticky: Why you should use your statutory rights...

    It's not exactly a thriller, but here goes...

    Started by gyzmo‎, 16th November 2007 09:47
    • Replies: 13
    • Views: 35,434
    saphus1007
    18th December 2012, 14:33 Go to last post
  11. Sticky Thread Sticky: Closed: Complaints about Bank-Smart

    Bank Smart 2nd Floor Chiltern House City...

    Started by alanfromderby‎, 4th March 2009 12:41
    • Replies: 2
    • Views: 33,214
    dx100uk
    26th November 2012, 23:11 Go to last post
  12. Sticky Thread Sticky: OFT SOGA online hub-useful info on SOGA for sellers-aimed at business but useful resource for consumers.(2 Viewing) 

    http://www.oft.gov.uk/business-advice/treatin...

    Started by MARTIN3030‎, 2nd December 2010 11:58
    • Replies: 0
    • Views: 16,499
    MARTIN3030
    2nd December 2010, 11:58 Go to last post
  13. Sticky Thread Sticky: Please help - list of common failures

    Hi all, We all know that all companies...

    Started by dave‎, 7th August 2007 17:18
    • Replies: 10
    • Views: 24,800
    dax
    4th November 2010, 23:39 Go to last post
  14. Sticky Thread Sticky: VAT exemption for people with disabilities

    This might be a useful link for people with...

    Started by freebird‎, 28th November 2006 10:03
    2 Pages
    1 2
    • Replies: 33
    • Views: 48,465
    aperson
    14th May 2010, 17:46 Go to last post
  15. Sticky Thread Sticky: Disputes involving S.75 of the Consumer Credit Act 1974 - By FOS 20 June 2007

    disputes involving Section 75 of the...

    Started by yaffsimone1‎, 24th June 2007 18:41
    • Replies: 18
    • Views: 32,377
    noomill060
    3rd August 2009, 13:14 Go to last post
  16. Sticky Thread Sticky: Closed: Data protection and CCTV -your rights.

    Following a few recent posts concerning this...

    Started by MARTIN3030‎, 29th November 2008 01:47
    • Replies: 0
    • Views: 19,944
    MARTIN3030
    29th November 2008, 01:47 Go to last post
  17. Sticky Thread Sticky: Closed: How to Complain - A Comprehensive Guide

    I have had years of experience of dealing...

    Started by barracad‎, 10th December 2006 21:08
    • Replies: 14
    • Views: 34,397
    gyzmo
    17th October 2008, 20:14 Go to last post
  18. Sticky Thread Sticky: Closed: OFT database of CCA holders Online

    Instant checking details of holders of...

    Started by MARTIN3030‎, 1st September 2008 19:59
    • Replies: 0
    • Views: 18,448
    MARTIN3030
    1st September 2008, 19:59 Go to last post
  19. Sticky Thread Sticky: Closed: Paypal & Ebay suspicious emails - what to do.

    If you receive an email that perports to...

    Started by alanfromderby‎, 7th April 2006 11:48
    • Replies: 0
    • Views: 21,881
    alanfromderby
    7th April 2006, 11:48 Go to last post
  20. Sticky Thread Sticky: Closed: Comments on Extended Warranties

    Extended warranties seem almost to be as...

    Started by BankFodder‎, 26th March 2006 18:40
    • Replies: 1
    • Views: 56,733
    BankFodder
    26th March 2006, 18:46 Go to last post
  21. Forum Threads
  1. Mis Sold Solar Panels

    Hello, Has anyone made a claim directly...

    Started by Braveheart2009‎, 26th April 2017 23:54
    mis, panels, solar, sold
    • Replies: 0
    • Views: 218
    Braveheart2009
    26th April 2017, 23:54 Go to last post
  2. Bet365 online roulette

    Any help appreciated **im looking at...

    Started by Mwinder‎, 19th April 2017 21:58
    bet365, online, roulette
    • Replies: 5
    • Views: 593
    ericsbrother
    26th April 2017, 09:08 Go to last post
  3. Custom PC refund - Aria

    Hello, I would like some advice regarding...

    Started by wah123‎, 19th April 2017 21:21
    custom, refund
    • Replies: 10
    • Views: 431
    wah123
    20th April 2017, 13:36 Go to last post
  4. Unhappy Sainsbury's supermarket - false accusations of theft

    Hello everyone I hope someone can give me...

    Started by twinkles123‎, 19th April 2017 09:35
    accusations, false, sainsbury, supermarket, theft
    • Replies: 16
    • Views: 473
    twinkles123
    19th April 2017, 15:28 Go to last post
  5. wedding dress deposit poor quality dress

    I put a 900 deposit down on a dress in...

    Started by raphaelle1990‎, 6th April 2017 20:23
    deposit, dress, poor, quality, wedding
    • Replies: 4
    • Views: 505
    dx100uk
    7th April 2017, 11:48 Go to last post
  6. Safe storage vicious circle

    I was in-between houses so I put my stuff in...

    Started by UnmoderatetheNet‎, 30th March 2017 11:05
    circle, safe, storage, vicious
    • Replies: 8
    • Views: 730
    steampowered
    4th April 2017, 14:23 Go to last post
  7. RCP Regional Crime Prevention (Magazine) advert [problem]

    Hi I am looking for some...

    Started by tyrion435‎, 29th March 2017 11:54
    crime, magazine, prevention, rcp, regional
    • Replies: 18
    • Views: 771
    dx100uk
    1st April 2017, 19:32 Go to last post
  8. Question HELP! - Amazon - Faulty item - Delivered 22 March 2015 - Malfunctioning(1 Viewing) 

    Hi all, Ordered and had delivered on the...

    Started by Libertas‎, 17th March 2017 18:15
    2015, amazon, breadmaker, delivered, faulty, help, malfunctioning, march, panasonic
    • Replies: 6
    • Views: 704
    Libertas
    30th March 2017, 12:30 Go to last post
  9. Unhappy How can I Track Down a Builder to redress poor work?

    About a year ago we had some building work...

    Started by scoob101‎, 29th March 2017 10:26
    builder, can, down, how, poor, redress, track, work
    • Replies: 3
    • Views: 337
    ericsbrother
    29th March 2017, 17:29 Go to last post
  10. Faulty safe

    Just after some information if possible....

    Started by tiler1‎, 2nd February 2017 23:44
    faulty, safe
    • Replies: 5
    • Views: 899
    Redcar01
    27th March 2017, 23:56 Go to last post
  11. Another [problem] email

    Not sure where to post this but I just had...

    Started by Sparks_‎, 19th September 2016 19:19
    another, email, [problem]
    • Replies: 15
    • Views: 1,718
    Old Cogger
    23rd March 2017, 14:40 Go to last post
  12. Beauty Treatment mishap

    Hi If a beauty treatment went wrong...

    Started by Senorita79‎, 20th March 2017 18:16
    • Replies: 3
    • Views: 486
    ericsbrother
    23rd March 2017, 14:22 Go to last post
  13. sonos speaker

    Hi All, I purchased a sonos speaker to...

    Started by xxorlsxx‎, 12th March 2017 08:55
    sonos, speaker
    • Replies: 9
    • Views: 817
    steampowered
    20th March 2017, 17:59 Go to last post
  14. Section 75 Consumer Credit Act - Paid on credit card but lost original invoice

    Long story short. Around April last year...

    Started by skot4th‎, 16th March 2017 15:26
    act, but, card, consumer, credit, invoice, lost, original, paid, section
    • Replies: 5
    • Views: 667
    ericsbrother
    20th March 2017, 09:19 Go to last post
  15. Photoshoot - Talked in to buying photos

    Hello all, Where to begin.. The misses...

    Started by chrisde1982‎, 10th March 2017 11:16
    buying, photos, photoshoot, talked
    • Replies: 11
    • Views: 1,490
    StressBall
    19th March 2017, 09:57 Go to last post
  16. Dodgy Emails

    I have purchased curtains from a company...

    Started by citizenB‎, 10th March 2017 19:59
    dodgy, emails
    • Replies: 12
    • Views: 923
    ericsbrother
    16th March 2017, 13:40 Go to last post
  17. Sending Back Item Thats Become Faulty

    Hello Can anyone please advise me on the...

    Started by Daniel182‎, 14th March 2017 10:57
    back, become, faulty, item, sending, thats
    • Replies: 2
    • Views: 399
    dx100uk
    14th March 2017, 14:15 Go to last post
  18. Pensioner 'ripped off' by 2nd hand record store.

    Visited my mum tonight like I do every week,...

    Started by maroondevo52‎, 4th March 2017 22:57
    2nd, hand, off, pensioner, record, ripped, store
    • Replies: 7
    • Views: 875
    Andyorch
    6th March 2017, 22:31 Go to last post
  19. Domestic and General

    I have a longstanding policy with D & G for...

    Started by Peppermint Patty‎, 12th January 2017 16:00
    and, domestic, general
    • Replies: 5
    • Views: 857
    dx100uk
    6th March 2017, 00:17 Go to last post
  20. Cooker problems from AO **Resolved** (more problems)!!!

    Hello. Could someone advise us please on...

    Started by TheLion‎, 18th December 2016 15:15
    cooker, from, problems
    • Replies: 10
    • Views: 1,446
    TheLion
    5th March 2017, 13:38 Go to last post
  21. CRA: What constitutes "significant inconvenience" returning large items

    I bought a Denon AV receiver about 7 months...

    Started by RobS‎, 2nd March 2017 17:08
    constitutes, cra, inconvenience, items, large, returning, significant, what
    • Replies: 7
    • Views: 698
    The GodMother
    3rd March 2017, 22:39 Go to last post
  22. National Express: Lost Luggage

    Hi all, I traveled on a National Express...

    Started by theodore305‎, 6th February 2017 21:13
    • Replies: 4
    • Views: 849
    ericsbrother
    3rd March 2017, 16:50 Go to last post
  23. Thumbs down What would you do? (Father [problem]ming people)

    Hi all, So I found out last night my...

    Started by Deimos‎, 22nd February 2017 21:14
    father, people, [problem]ming, what, would, you
    • Replies: 7
    • Views: 768
    Andyorch
    23rd February 2017, 18:38 Go to last post
  24. bodged roof fitting many faults

    hi everyone, A little advice needed...

    Started by hatsanman‎, 25th July 2016 19:18
    2 Pages
    1 2
    • Replies: 23
    • Views: 2,979
    hatsanman
    23rd February 2017, 13:33 Go to last post
  25. Dodgy Yacht Brokers

    I bought a 36Ft yacht for 37,500 from a...

    Started by bojest‎, 13th February 2017 21:10
    2 Pages
    1 2
    • Replies: 24
    • Views: 2,302
    bojest
    22nd February 2017, 21:56 Go to last post


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