Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


  1. 15th June 2017
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The Consumer Forums: Retailers - High Street and On-line Stores Forums

  1. Sticky Threads
  2. Sticky Thread Sticky: Closed: Section 75 and Charge Back..>Whats the difference and how to utilise them(2 Viewing) 

    SECTION 75 (Only) Protection when buying...

    Started by stu007‎, 13th January 2017 00:28
    • Replies: 2
    • Views: 13,805
    Andyorch
    27th July 2017, 12:22 Go to last post
  3. Sticky Thread Sticky: Online shopping-your rights

    Online shopping: Your rights ...

    Started by MARTIN3030‎, 12th October 2012 02:47
    online, rights, shopping, your
    • Replies: 0
    • Views: 14,175
    MARTIN3030
    12th October 2012, 02:47 Go to last post
  4. Forum Threads
  1. Retailer Refusing Refund

    Hoping someone can help. We called into...

    Started by Duffers Mum‎, 31st January 2018 12:41
    4 Pages
    1 2 3 4
    • Replies: 66
    • Views: 5,463
    BankFodder
    Yesterday, 18:10 Go to last post
  2. Help Please .....Expensive Specs

    Hi Everyone I would like to ask some...

    Started by nick7602‎, 14th June 2018 15:38
    expensive, help, please, specs
    • Replies: 4
    • Views: 415
    nick7602
    14th June 2018, 19:11 Go to last post
  3. Sofology a word of caution

    Purchased a sofa from @sofology. They were...

    Started by CraigMcK‎, 11th June 2016 12:14
    2 Pages
    1 2
    caution, sofology, word
    • Replies: 27
    • Views: 33,252
    blythmags
    12th June 2018, 12:51 Go to last post
  4. Sofology Sofas sagging/creasing

    Hi, Hoping for some advice. Sorry for...

    Started by teddy7574‎, 31st May 2018 13:54
    • Replies: 6
    • Views: 392
    teddy7574
    31st May 2018, 22:14 Go to last post
  5. SCS - 86 Y/O Dad ordered a chair and paid cash!

    Hi, my Dad who as the title says is 86,...

    Started by Qubist‎, 30th May 2018 22:58
    • Replies: 1
    • Views: 362
    dx100uk
    30th May 2018, 23:03 Go to last post
  6. Wish.com

    I bought a dash cam from wish.com and when...

    Started by SoggyMoggy‎, 23rd May 2018 09:47
    com, wish
    • Replies: 4
    • Views: 588
    ericsbrother
    25th May 2018, 09:44 Go to last post
  7. Ramsbottom Bang and Olufsen not honouring cooling off period**Refund in Full***

    Hi, I wonder if some can help. I am posting...

    Started by Embassy‎, 17th April 2018 16:38
    5 Pages
    1 2 3 4 5
    • Replies: 92
    • Views: 6,777
    ericsbrother
    14th May 2018, 14:09 Go to last post
  8. My story about Specsavers

    I wanted to share my story. I had my eyes...

    Started by stan1357‎, 13th May 2018 12:23
    about, specsavers, story
    • Replies: 2
    • Views: 550
    BankFodder
    13th May 2018, 13:02 Go to last post
  9. @AsdaServiceTeam Asda Scan & GO

    Just thought people might like to know that...

    Started by pmailkeey‎, 12th May 2018 16:39
    asda, scan
    • Replies: 2
    • Views: 625
    pmailkeey
    12th May 2018, 18:41 Go to last post
  10. DFS Leather peeling

    Hi All. I ordered 2x2 seater sofas around...

    Started by Begruddled‎, 30th April 2018 17:13
    • Replies: 2
    • Views: 734
    BankFodder
    30th April 2018, 19:52 Go to last post
  11. internet- have I lost my money?

    A month ago I ordered some supplements from...

    Started by consumination‎, 23rd April 2018 23:30
    have, internet, lost, money
    • Replies: 4
    • Views: 693
    Andyorch
    24th April 2018, 00:00 Go to last post
  12. Apple fault and Consumer Rights Act

    Please move to the correct subforum if...

    Started by obiter dictum‎, 23rd April 2018 19:12
    • Replies: 6
    • Views: 522
    Bazooka Boo
    23rd April 2018, 20:01 Go to last post
  13. John Lewis nightmare- what are my rights?

    Here's the back story so far: 1. I order...

    Started by Joe smith‎, 10th April 2018 12:41
    are, john, lewis, nightmare, rights, what
    • Replies: 8
    • Views: 814
    Andyorch
    10th April 2018, 14:17 Go to last post
  14. Sofology

    Had a brand new sofa delivered on 2nd April...

    Started by Staffords1007‎, 6th April 2018 12:46
    sofology
    • Replies: 4
    • Views: 804
    CraigMcK
    7th April 2018, 09:19 Go to last post
  15. Accused of Shop lifting in Morrisons

    A long story! My brother was accosted whilst...

    Started by bernie1953‎, 25th March 2018 21:16
    accused, lifting, morrisons, shop
    • Replies: 16
    • Views: 1,453
    renegadeimp
    1st April 2018, 19:21 Go to last post
  16. Cost of Appliance Direct item purchased online has changed

    Hello This is my first time using this...

    Started by Sparks1168‎, 29th March 2018 14:41
    changed, cost, has, item, online, purchased
    • Replies: 9
    • Views: 859
    king12345
    30th March 2018, 11:51 Go to last post
  17. Unhappy Quidco Cashback Problems

    Hi all, Wasn't sure where this should go,...

    Started by Fenris‎, 5th August 2009 12:01
    • Replies: 11
    • Views: 15,573
    Old Cogger
    12th March 2018, 12:05 Go to last post
  18. Closed: Coles Sewing Centre - excellent customer engagement

    I recently bought (January 18th 2018) an ex...

    Started by BonnyB‎, 3rd March 2018 17:42
    give, owner, refund, refusing, shop
    • Replies: 18
    • Views: 1,650
    BankFodder
    5th March 2018, 15:22 Go to last post
  19. HTC Failed Repair - Refund Possible? bought by credit card too

    Morning everyone. I purchased a HTC U11+...

    Started by mrdonj‎, 26th February 2018 10:57
    failed, htc, possible, refund, repiar
    • Replies: 8
    • Views: 1,138
    mrdonj
    28th February 2018, 09:21 Go to last post
  20. Feels like I've been brushed off by Richer Sounds

    Purchased a 'Pioneer XCM86D' Network music...

    Started by g0141‎, 27th January 2018 22:45
    been, brushed, feels, like, off, richer, sounds
    • Replies: 6
    • Views: 1,369
    John Clayton Richer.Sounds Operations Director
    29th January 2018, 12:01 Go to last post
  21. Question Jackpot com

    Can someone please help me I am going round...

    Started by FibromyalgiaSucks‎, 7th December 2017 15:50
    com, jackpot
    • Replies: 8
    • Views: 2,568
    FibromyalgiaSucks
    8th December 2017, 13:15 Go to last post
  22. Amazon Market Seller refund issues

    Howdy, folks! I bought a photo frame off...

    Started by owlsyerfather‎, 7th December 2017 11:51
    amazon, issues, market, refund, seller
    • Replies: 5
    • Views: 1,615
    dx100uk
    7th December 2017, 17:49 Go to last post
  23. Rug bought online looks nothing like it did on the website?

    I bought a rug from modern rugs last week. ...

    Started by FelixFelix‎, 5th December 2017 17:33
    • Replies: 13
    • Views: 1,485
    BankFodder
    6th December 2017, 16:32 Go to last post
  24. North Face faulty footware. What to do about it from overseas.

    Hi, I bought a pair of north face gore...

    Started by stressed_traveller‎, 26th November 2017 21:22
    • Replies: 5
    • Views: 1,444
    stressed_traveller
    28th November 2017, 03:47 Go to last post
  25. Harry's.com - beware!

    Hi everyone, this is just a friendly head's...

    Started by WarrenBuffet‎, 30th October 2017 23:17
    • Replies: 16
    • Views: 2,344
    sgtbush
    31st October 2017, 15:33 Go to last post

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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE
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