Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


  1. 15th June 2017
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The Consumer Forums: Retailers - High Street and On-line Stores Forums

  1. Sticky Threads
  2. Sticky Thread Sticky: Closed: Section 75 and Charge Back..>Whats the difference and how to utilise them

    SECTION 75 (Only) Protection when buying...

    Started by stu007‎, 13th January 2017 00:28
    • Replies: 2
    • Views: 6,824
    Andyorch
    27th July 2017, 12:22 Go to last post
  3. Sticky Thread Sticky: Online shopping-your rights

    Online shopping: Your rights ...

    Started by MARTIN3030‎, 12th October 2012 02:47
    online, rights, shopping, your
    • Replies: 0
    • Views: 12,557
    MARTIN3030
    12th October 2012, 02:47 Go to last post
  4. Sticky Thread Sticky: Sale of Goods- basic guide to rights and obligations

    Other sources of information: Sale of...

    Started by zootscoot‎, 14th October 2007 23:17
    • Replies: 2
    • Views: 93,001
    zootscoot
    22nd May 2009, 23:34 Go to last post
  5. Forum Threads
  1. AO.Com - Faulty Hoover Washer / Dryer Under 6 Months Old

    Hi All, Just want some advise on where I...

    Started by PIXeL_92‎, 20th September 2017 08:50
    com, dryer, faulty, hoover, months, old, under, washer
    • Replies: 11
    • Views: 235
    PIXeL_92
    20th September 2017, 14:32 Go to last post
  2. Bought sofa over phone but SCS wants me to go in to sign contract?

    Hi, Apologies if this is a silly question...

    Started by Buel10‎, 31st August 2017 18:45
    • Replies: 15
    • Views: 1,341
    dx100uk
    18th September 2017, 21:15 Go to last post
  3. Angry BoohooMan is refusing delivery of items

    Hi, I have made two attempts at buying a...

    Started by Cojax96‎, 13th September 2017 17:59
    boohooman, delivery, items, refusing
    • Replies: 2
    • Views: 459
    ericsbrother
    14th September 2017, 16:15 Go to last post
  4. Tesco direct television

    On August 11th we ordered a television from...

    Started by batman1956‎, 11th September 2017 13:41
    2 Pages
    1 2
    • Replies: 31
    • Views: 858
    batman1956
    12th September 2017, 20:46 Go to last post
  5. New Vivitar Camera from ASDA playing up **FULL REFUND GIVEN**

    Sorry if this is in wrong place but need to...

    Started by snowdragon‎, 2nd September 2017 21:08
    camera, vivitar
    • Replies: 8
    • Views: 653
    BazzaS
    3rd September 2017, 16:14 Go to last post
  6. Unhappy SOFOLOGY complaint

    Jan 2016 purchased 3 piece leather suite...

    Started by pzulba‎, 14th August 2017 15:21
    complaint, sofology
    • Replies: 3
    • Views: 809
    pzulba
    1st September 2017, 11:06 Go to last post
  7. @BandQ B&Q and Hitachi Finance

    In May of this year, Hubby decided he would...

    Started by citizenB‎, 27th August 2017 15:11
    • Replies: 4
    • Views: 495
    citizenB
    27th August 2017, 17:32 Go to last post
  8. cheapniketrainers.co.uk

    I'm in Australia and purchased a pair of...

    Started by Michael28‎, 13th August 2017 07:42
    cheapniketrainers
    • Replies: 3
    • Views: 564
    renegadeimp
    14th August 2017, 07:04 Go to last post
  9. Unhappy Help - DFS Sofa Problems

    Hi, I'd like to hear if you have had...

    Started by Sunflower1913‎, 3rd August 2017 23:15
    dfs, help, problems, sofa
    • Replies: 5
    • Views: 683
    Sunflower1913
    6th August 2017, 20:34 Go to last post
  10. Angry Pandora sent wrong item, charging me to return it

    @PANDORA_UK Hi there, I would like some...

    Started by Stacey140379‎, 19th June 2017 17:11
    charging, item, pandora, return, sent, wrong
    • Replies: 9
    • Views: 1,294
    citizenB
    21st June 2017, 20:04 Go to last post
  11. AO.com Faulty Samsung Washer Dryer VRT Plus

    Bough a Samsung Washer Dryer from AO.com...

    Started by nomoremoney‎, 21st May 2017 12:03
    ao.com, dryer, faulty, plus, samsung, vrt, washer
    • Replies: 10
    • Views: 1,314
    dx100uk
    25th May 2017, 18:41 Go to last post
  12. Closed: Gas Super store complaint

    Hello, On Dec. 21st, our washer died. ...

    Started by angster‎, 2nd January 2013 16:10
    complaint, gas, store, super
    • Replies: 5
    • Views: 2,507
    dx100uk
    11th May 2017, 18:38 Go to last post
  13. Angry Re: Bensons for beds -another faulty mattress

    IN 2013, we were sold a mattress which did...

    Started by Rol0109‎, 8th May 2017 10:20
    • Replies: 1
    • Views: 580
    Andyorch
    8th May 2017, 12:08 Go to last post
  14. Sofology: is it just me?

    I ordered my new sofa from Sofology and...

    Started by jfk66‎, 22nd April 2017 10:31
    cancellation of contracts, sofology
    • Replies: 3
    • Views: 1,166
    jfk66
    7th May 2017, 10:56 Go to last post
  15. Computer Company’s Silence is Perplexing

    On 05 November 2016, I phoned Vault...

    Started by giraffes‎, 2nd May 2017 09:42
    company, computer, perplexing, silence
    • Replies: 7
    • Views: 2,395
    giraffes
    4th May 2017, 10:16 Go to last post
  16. Samsung defects and charging for repairs under warranty

    Three days ago my rear camera on my galaxy...

    Started by craigb84‎, 28th March 2017 21:51
    • Replies: 1
    • Views: 959
    unclebulgaria67
    28th March 2017, 22:06 Go to last post
  17. dashcam faulty after 17 mts, can't be repaired -offered new one at reduced price?

    In May 2015 I purchased a Snooper DVR-3HD...

    Started by gavrd1‎, 27th November 2016 17:38
    after, cannot, dashcam, faulty, months, repaired, snooper
    • Replies: 2
    • Views: 1,403
    Heckler
    21st March 2017, 03:35 Go to last post
  18. Ebay Counterfeit Goods

    Hi All Just looking for advice re a...

    Started by pottyprincess‎, 15th March 2017 11:15
    counterfeit goods, ebay
    • Replies: 6
    • Views: 979
    pottyprincess
    15th March 2017, 20:44 Go to last post
  19. Very and their 20% discount for first credit order?

    I would like to order some furniture with...

    Started by jazztheman‎, 2nd March 2017 18:56
    • Replies: 1
    • Views: 873
    ericsbrother
    3rd March 2017, 17:11 Go to last post
  20. Sofology faulty couch

    Hi, just registered having google searched...

    Started by SJH73‎, 16th January 2017 22:29
    couch, faulty, sofology
    • Replies: 6
    • Views: 1,923
    Andyorch
    2nd March 2017, 12:00 Go to last post
  21. Whirlpool Tumble Dryers - More Safety Issues ??

    CAG Reported on the safety issues regarding...

    Started by citizenB‎, 22nd February 2017 22:01
    dryers, issues, more, safety, tumble, whirlpool
    • Replies: 5
    • Views: 969
    Blondmusic
    28th February 2017, 20:48 Go to last post
  22. Help with Photography payment plan

    Hey everyone, At the start of last year...

    Started by Chablar_1‎, 24th February 2017 18:01
    • Replies: 8
    • Views: 982
    BankFodder
    25th February 2017, 05:19 Go to last post
  23. Bought a Vaping Kit - died after 2 months - retailer won't replace

    Long story short - may get longer later: ...

    Started by Jimmy Jangle‎, 7th September 2016 16:18
    after, bought, died, kit, months, replace, retailer, vaping, won
    • Replies: 3
    • Views: 1,554
    Damian Bee
    16th February 2017, 15:24 Go to last post
  24. Cancelling an ScS order

    Hi all, I was looking for some advice. ...

    Started by Dale1985‎, 13th February 2017 21:32
    • Replies: 4
    • Views: 815
    Andyorch
    13th February 2017, 23:56 Go to last post
  25. Sofology Issues. Want a Refund.. Guidance Required

    Bought 2 and 3 seater leather Couches after...

    Started by Redninja75‎, 28th November 2016 13:28
    • Replies: 8
    • Views: 2,534
    MrsDAsh
    6th February 2017, 13:58 Go to last post


Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE
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