Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


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The Consumer Forums: Retailers - High Street and On-line Stores Forums

  1. Sticky Threads
  2. Sticky Thread Sticky: Closed: Section 75 and Charge Back..>Whats the difference and how to utilise them(1 Viewing) 

    SECTION 75 (Only) Protection when buying...

    Started by stu007‎, 13th January 2017 00:28
    • Replies: 2
    • Views: 12,046
    Andyorch
    27th July 2017, 12:22 Go to last post
  3. Sticky Thread Sticky: Online shopping-your rights

    Online shopping: Your rights ...

    Started by MARTIN3030‎, 12th October 2012 02:47
    online, rights, shopping, your
    • Replies: 0
    • Views: 13,722
    MARTIN3030
    12th October 2012, 02:47 Go to last post
  4. Forum Threads
  1. Ramsbottom Bang and Olufsen – not honouring cooling off period(2 Viewing) 

    Hi, I wonder if some can help. I am posting...

    Started by Embassy‎, 17th April 2018 16:38
    2 Pages
    1 2
    • Replies: 26
    • Views: 771
    BankFodder
    Today, 11:43 Go to last post
  2. Retailer Refusing Refund(1 Viewing) 

    Hoping someone can help. We called into...

    Started by Duffers Mum‎, 31st January 2018 12:41
    3 Pages
    1 2 3
    • Replies: 57
    • Views: 3,854
    Duffers Mum
    11th April 2018, 12:06 Go to last post
  3. John Lewis nightmare- what are my rights?

    Here's the back story so far: 1. I order...

    Started by Joe smith‎, 10th April 2018 12:41
    are, john, lewis, nightmare, rights, what
    • Replies: 8
    • Views: 473
    Andyorch
    10th April 2018, 14:17 Go to last post
  4. Sofology

    Had a brand new sofa delivered on 2nd April...

    Started by Staffords1007‎, 6th April 2018 12:46
    sofology
    • Replies: 4
    • Views: 451
    CraigMcK
    7th April 2018, 09:19 Go to last post
  5. Accused of Shop lifting in Morrisons

    A long story! My brother was accosted whilst...

    Started by bernie1953‎, 25th March 2018 21:16
    accused, lifting, morrisons, shop
    • Replies: 16
    • Views: 1,066
    renegadeimp
    1st April 2018, 19:21 Go to last post
  6. Cost of Appliance Direct item purchased online has changed

    Hello This is my first time using this...

    Started by Sparks1168‎, 29th March 2018 14:41
    changed, cost, has, item, online, purchased
    • Replies: 9
    • Views: 602
    king12345
    30th March 2018, 11:51 Go to last post
  7. Unhappy Quidco Cashback Problems

    Hi all, Wasn't sure where this should go,...

    Started by Fenris‎, 5th August 2009 12:01
    • Replies: 11
    • Views: 15,038
    Old Cogger
    12th March 2018, 12:05 Go to last post
  8. Closed: Coles Sewing Centre - excellent customer engagement

    I recently bought (January 18th 2018) an ex...

    Started by BonnyB‎, 3rd March 2018 17:42
    give, owner, refund, refusing, shop
    • Replies: 18
    • Views: 1,368
    BankFodder
    5th March 2018, 15:22 Go to last post
  9. HTC Failed Repair - Refund Possible? bought by credit card too

    Morning everyone. I purchased a HTC U11+...

    Started by mrdonj‎, 26th February 2018 10:57
    failed, htc, possible, refund, repiar
    • Replies: 8
    • Views: 898
    mrdonj
    28th February 2018, 09:21 Go to last post
  10. Feels like I've been brushed off by Richer Sounds

    Purchased a 'Pioneer XCM86D' Network music...

    Started by g0141‎, 27th January 2018 22:45
    been, brushed, feels, like, off, richer, sounds
    • Replies: 6
    • Views: 1,110
    John Clayton Richer.Sounds Operations Director
    29th January 2018, 12:01 Go to last post
  11. Question Jackpot com

    Can someone please help me I am going round...

    Started by FibromyalgiaSucks‎, 7th December 2017 15:50
    com, jackpot
    • Replies: 8
    • Views: 2,275
    FibromyalgiaSucks
    8th December 2017, 13:15 Go to last post
  12. Amazon Market Seller refund issues

    Howdy, folks! I bought a photo frame off...

    Started by owlsyerfather‎, 7th December 2017 11:51
    amazon, issues, market, refund, seller
    • Replies: 5
    • Views: 1,320
    dx100uk
    7th December 2017, 17:49 Go to last post
  13. Rug bought online looks nothing like it did on the website?

    I bought a rug from modern rugs last week. ...

    Started by FelixFelix‎, 5th December 2017 17:33
    • Replies: 13
    • Views: 1,336
    BankFodder
    6th December 2017, 16:32 Go to last post
  14. Sofology a word of caution

    Purchased a sofa from @sofology. They were...

    Started by CraigMcK‎, 11th June 2016 12:14
    2 Pages
    1 2
    caution, sofology, word
    • Replies: 26
    • Views: 29,825
    anna.grabowska
    1st December 2017, 13:05 Go to last post
  15. North Face faulty footware. What to do about it from overseas.

    Hi, I bought a pair of north face gore...

    Started by stressed_traveller‎, 26th November 2017 21:22
    • Replies: 5
    • Views: 1,225
    stressed_traveller
    28th November 2017, 03:47 Go to last post
  16. Harry's.com - beware!

    Hi everyone, this is just a friendly head's...

    Started by WarrenBuffet‎, 30th October 2017 23:17
    • Replies: 16
    • Views: 1,990
    sgtbush
    31st October 2017, 15:33 Go to last post
  17. Unhappy Bought Apple laptop from eBay - lost firmware password - Apple won't reset it without original receipt

    I'm in a bit of a pickle and am hoping...

    Started by deckmunki‎, 13th October 2017 15:44
    apple, bought, ebay, firmware, from, laptop, lost, original, password, receipt, reset, without, won
    • Replies: 11
    • Views: 1,871
    Ford
    28th October 2017, 16:54 Go to last post
  18. John Lewis Macbook Screen Repair

    Hello all, Just under 2 years ago I...

    Started by Triumph Dolomite‎, 14th October 2017 13:34
    john, lewis, macbook, repair, screen
    • Replies: 1
    • Views: 1,182
    unclebulgaria67
    14th October 2017, 17:47 Go to last post
  19. Computer Company’s Silence is Perplexing

    On 05 November 2016, I phoned Vault...

    Started by giraffes‎, 2nd May 2017 09:42
    company, computer, perplexing, silence
    • Replies: 8
    • Views: 5,371
    mrbrooks
    5th October 2017, 02:47 Go to last post
  20. Tesco Home Delivery Service Fiasco

    When the Tesco driver arrived, I went out to...

    Started by okokok‎, 27th September 2017 13:25
    2 Pages
    1 2
    delivery, fiasco, home, service, tesco
    • Replies: 27
    • Views: 2,719
    okokok
    29th September 2017, 15:49 Go to last post
  21. AO.Com - Faulty Hoover Washer / Dryer Under 6 Months Old

    Hi All, Just want some advise on where I...

    Started by PIXeL_92‎, 20th September 2017 08:50
    com, dryer, faulty, hoover, months, old, under, washer
    • Replies: 11
    • Views: 1,228
    PIXeL_92
    20th September 2017, 14:32 Go to last post
  22. Bought sofa over phone but SCS wants me to go in to sign contract?

    Hi, Apologies if this is a silly question...

    Started by Buel10‎, 31st August 2017 18:45
    • Replies: 15
    • Views: 2,230
    dx100uk
    18th September 2017, 21:15 Go to last post
  23. Angry BoohooMan is refusing delivery of items

    Hi, I have made two attempts at buying a...

    Started by Cojax96‎, 13th September 2017 17:59
    boohooman, delivery, items, refusing
    • Replies: 2
    • Views: 1,005
    ericsbrother
    14th September 2017, 16:15 Go to last post
  24. Tesco direct television

    On August 11th we ordered a television from...

    Started by batman1956‎, 11th September 2017 13:41
    2 Pages
    1 2
    • Replies: 31
    • Views: 2,443
    batman1956
    12th September 2017, 20:46 Go to last post
  25. New Vivitar Camera from ASDA playing up **FULL REFUND GIVEN**

    Sorry if this is in wrong place but need to...

    Started by snowdragon‎, 2nd September 2017 21:08
    camera, vivitar
    • Replies: 8
    • Views: 1,289
    BazzaS
    3rd September 2017, 16:14 Go to last post

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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE
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