Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


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The Consumer Forums: General Retail

  1. Sticky Threads
  2. Sticky Thread Sticky: Closed: Section 75 and Charge Back..>Whats the difference and how to utilise them

    SECTION 75 (Only) Protection when buying...

    Started by stu007‎, 12th January 2017 23:50
    • Replies: 1
    • Views: 2,368
    stu007
    13th January 2017, 00:15 Go to last post
  3. Sticky Thread Sticky: New Cancellation Rights

    http://www.legislation.gov.uk/uksi/2013/3134/...

    Started by BankFodder‎, 10th April 2014 08:23
    cancellation, new, rights, wip
    • Replies: 0
    • Views: 8,591
    BankFodder
    10th April 2014, 08:23 Go to last post
  4. RSS feed Sticky Thread Sticky: Closed: Press release: Know your shopper's rights before you hit the Christmas sales

    Before handing over your hard-earned cash in...

    Started by NewsBot‎, 27th December 2013 08:30
    • Replies: 1
    • Views: 9,741
    citizenB
    27th December 2013, 09:16 Go to last post
  5. Sticky Thread Sticky: ****Why credit card firms must refund price of faulty goods****

    Read more:...

    Started by rebel11‎, 3rd May 2011 14:39
    • Replies: 1
    • Views: 15,666
    silverfox1961
    3rd May 2011, 19:01 Go to last post
  6. Forum Threads
  1. Defective ring

    In February we bought a Sapphire and diamond...

    Started by Brat673‎, 23rd March 2017 16:18
    defective, ring
    • Replies: 6
    • Views: 379
    ericsbrother
    28th March 2017, 17:36 Go to last post
  2. Thumbs down Nightmare with The Range

    My Fiance bought an Aquarium Air Pump from...

    Started by Blondmusic‎, 27th March 2017 20:12
    nightmare, range, the
    • Replies: 5
    • Views: 284
    unclebulgaria67
    28th March 2017, 08:03 Go to last post
  3. Shower screen with pivot door glass breakage

    i purchased a Shower screen with pivot door...

    Started by tali‎, 18th March 2017 21:11
    breakage, door, glass, pivot, screen, shower, with
    • Replies: 4
    • Views: 448
    honeybee13
    24th March 2017, 19:12 Go to last post
  4. Whirlpool oven debacle

    I purchased a touch screen Whirpool oven...

    Started by gibsonsg‎, 24th March 2017 14:07
    • Replies: 1
    • Views: 225
    dx100uk
    24th March 2017, 15:27 Go to last post
  5. Rejecting an item

    As I needed a mobility scooter I did a...

    Started by Surfer01‎, 28th November 2016 14:56
    • Replies: 19
    • Views: 1,549
    dx100uk
    24th March 2017, 11:47 Go to last post
  6. Whirlpool dryer recall: Claim from your card provider

    Are you one of the four million Whirlpool...

    Started by Michael Browne‎, 23rd October 2016 17:57
    card, claim, dryer, from, provider, recall, whirlpool, your
    • Replies: 3
    • Views: 1,708
    citizenB
    23rd March 2017, 14:39 Go to last post
  7. Mobile Repair Outside of Warranty and EU Law

    Im vaguely aware that under EU law? items...

    Started by Gordy‎, 14th March 2017 18:41
    and, law, mobile, outside, repair, warranty
    • Replies: 2
    • Views: 357
    Gordy
    14th March 2017, 22:57 Go to last post
  8. Refund bespoke item.

    Hi there Can anybody advise? My...

    Started by georgia099‎, 13th March 2017 19:06
    • Replies: 1
    • Views: 338
    dx100uk
    13th March 2017, 19:18 Go to last post
  9. Rentalcars.com Employee Error Ignored by company

    Having been a loyal customer over a number...

    Started by Soundguy‎, 3rd March 2017 20:02
    com, company, employee, error, ignored, rentalcars
    • Replies: 9
    • Views: 753
    king12345
    7th March 2017, 23:39 Go to last post
  10. Lidl cash back charged to card but given & how to get CCTV from them.

    Hi Guys, Need your advice on this unusual...

    Started by woking‎, 28th February 2017 10:11
    act, back, card, cash, cashier, cctv, charged, copy, data, debit, footage, from, given, how, lidl, not, protection, request, store, under
    • Replies: 7
    • Views: 1,199
    woking
    6th March 2017, 14:50 Go to last post
  11. Cool Recording phone call, formula

    I didn't know where exactly to share that....

    Started by face-t‎, 26th February 2017 04:48
    call, formula, recording
    • Replies: 17
    • Views: 1,109
    Hammy1962
    4th March 2017, 22:15 Go to last post
  12. Arena Digita Productions

    I had signed up to arena digital to have a...

    Started by mhill716600‎, 27th February 2014 15:49
    arena, digita, productions
    • Replies: 7
    • Views: 4,963
    Coatsie
    1st March 2017, 11:58 Go to last post
  13. @UKTesco Did they hope I wouldnt notice ??

    Same price - exactly same size box but minus...

    Started by citizenB‎, 22nd February 2017 11:56
    • Replies: 12
    • Views: 1,068
    postmn
    27th February 2017, 17:54 Go to last post
  14. Food, Petrol expected to rise considerably during 2017

    https://www.theguardian.com/business/2017/jan...

    Started by citizenB‎, 30th January 2017 11:41
    2017, considerably, during, expected, food, petrol, rise
    • Replies: 8
    • Views: 1,092
    citizenB
    21st February 2017, 18:40 Go to last post
  15. Flintshire Furniture / www dot bestpricebeds dot co dot ukay

    Shocking Customer Service in my encounter...

    Started by k_81‎, 19th February 2017 13:09
    bestpricebeds, flintshire, furniture
    • Replies: 5
    • Views: 700
    renegadeimp
    19th February 2017, 23:32 Go to last post
  16. Advice needed re: iwoot website I want one of those ...order

    Hi guys Does anyone know my rights here.I...

    Started by gwebstech‎, 9th January 2017 20:18
    advice, needed, one, order, those, want
    • Replies: 18
    • Views: 1,247
    gwebstech
    17th February 2017, 14:14 Go to last post
  17. Pulling hair out with laptop complaint - where next?

    If anyone can help with my next step I would...

    Started by pingu-lingo‎, 14th February 2017 16:51
    complaint, consumer, laptop, repair, toshiba, warranty
    • Replies: 6
    • Views: 616
    BankFodder
    15th February 2017, 08:58 Go to last post
  18. @UKTesco BBC Scecret Shopper discovers Tesco overcharging 2/3rds of its customers

    https://www.thesun.co.uk/living/2836966/bbc-s...

    Started by citizenB‎, 13th February 2017 17:29
    3rds, bbc, customers, discovers, its, overcharging, scecret, shopper, tesco
    • Replies: 4
    • Views: 487
    Sidewinder
    13th February 2017, 20:19 Go to last post
  19. Huge Laptop Repair Delay from Toshiba + Ignoring Complaints

    I sent my laptop into toshiba for repair...

    Started by Gordy‎, 10th February 2017 01:13
    complaints, delay, from, huge, ignoring, laptop, repair, toshiba
    • Replies: 5
    • Views: 616
    Andyorch
    10th February 2017, 11:40 Go to last post
  20. Bathroom store refuses to refund my money, no order placed. Am I in a contract?

    Dear Forum members, Iím new here, so please...

    Started by gottago‎, 8th February 2017 14:24
    bathroom, consumer, contract, legislation, money, obligation, order, placed, quotation, refund, refuses, store
    • Replies: 6
    • Views: 724
    king12345
    9th February 2017, 16:36 Go to last post
  21. Wickes refuses my custom because of where I live

    I went to buy an item from the Wickes...

    Started by Aughey‎, 1st February 2017 16:34
    • Replies: 5
    • Views: 818
    Aughey
    3rd February 2017, 13:54 Go to last post
  22. Richer Sounds & Samsung - TV fault, do they care?

    I purchased a 49" Samsung TV in 18 June...

    Started by Deano11‎, 21st January 2017 22:14
    care, fault, samsung, they
    • Replies: 7
    • Views: 1,157
    dx100uk
    24th January 2017, 15:37 Go to last post
  23. Tesco banned partner

    Hi My partner has been banned from our...

    Started by bubblybunny‎, 19th January 2017 14:30
    banned, partner, tesco
    • Replies: 11
    • Views: 962
    Sidewinder
    19th January 2017, 22:53 Go to last post
  24. Question charge for a car with Expedia Car Hire which never turned up. Paid with credit card and trying to reclaim money

    Hi I need a bit of advice regarding trying...

    Started by marthafarqua‎, 30th August 2016 22:11
    and, car, card, charged, credit, expedia, for, hire, money claims, never, paid, reclaim, trying, turned, which, with
    • Replies: 6
    • Views: 2,106
    marthafarqua
    16th January 2017, 16:37 Go to last post
  25. Direct Scooters - Direct Bikes ***(2 Viewing) 

    Hi, I have an 18 year old son who has...

    Started by valerie2014‎, 5th March 2014 18:57
    2 Pages
    1 2
    • Replies: 27
    • Views: 36,443
    dx100uk
    12th January 2017, 20:04 Go to last post


Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE
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