Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


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The Consumer Forums: General Retail

  1. Sticky Threads
  2. Sticky Thread Sticky: Closed: Section 75 and Charge Back..>Whats the difference and how to utilise them

    SECTION 75 (Only) Protection when buying...

    Started by stu007‎, 12th January 2017 23:50
    • Replies: 1
    • Views: 5,548
    stu007
    13th January 2017, 00:15 Go to last post
  3. Sticky Thread Sticky: New Cancellation Rights

    http://www.legislation.gov.uk/uksi/2013/3134/...

    Started by BankFodder‎, 10th April 2014 08:23
    cancellation, new, rights, wip
    • Replies: 0
    • Views: 9,113
    BankFodder
    10th April 2014, 08:23 Go to last post
  4. RSS feed Sticky Thread Sticky: Closed: Press release: Know your shopper's rights before you hit the Christmas sales

    Before handing over your hard-earned cash in...

    Started by NewsBot‎, 27th December 2013 08:30
    • Replies: 1
    • Views: 10,382
    citizenB
    27th December 2013, 09:16 Go to last post
  5. Sticky Thread Sticky: ****Why credit card firms must refund price of faulty goods****

    Read more:...

    Started by rebel11‎, 3rd May 2011 14:39
    • Replies: 1
    • Views: 16,301
    silverfox1961
    3rd May 2011, 19:01 Go to last post
  6. Forum Threads
  1. Rejection and the 30 day period(2 Viewing) 

    The 30 day rejection period can be extended...

    Started by Surfer01‎, Yesterday 16:20
    and, day, period, rejection, the
    • Replies: 0
    • Views: 157
    Surfer01
    Yesterday, 16:20 Go to last post
  2. Please help- aggressive business owner refusing refund(1 Viewing) 

    Hi, I'm hoping someone can help. I...

    Started by Dawniepants1‎, 20th July 2017 19:45
    • Replies: 7
    • Views: 299
    dx100uk
    20th July 2017, 20:38 Go to last post
  3. Angry Defective Paint - Consumer Rights?

    Hi - Recently I refurbished my concrete...

    Started by Anus Horribilis‎, 15th June 2017 01:09
    consumer, defective, paint, rights
    • Replies: 4
    • Views: 949
    ericsbrother
    16th June 2017, 17:43 Go to last post
  4. Company discount misquoted

    Hi, I just wnated to know where I stand on a...

    Started by frohawk123‎, 14th June 2017 19:29
    company, discount, misquoted
    • Replies: 0
    • Views: 353
    frohawk123
    14th June 2017, 19:29 Go to last post
  5. Car Mileage wrong?

    Last Autumn I sold my car no problem with...

    Started by vengeancedemon‎, 12th June 2017 16:54
    car, mileage, wrong
    • Replies: 2
    • Views: 447
    vengeancedemon
    12th June 2017, 21:57 Go to last post
  6. Odd dilemma

    Let me start with a little back story. My...

    Started by Needadviceplease‎, 12th June 2017 00:58
    dilemma, odd
    • Replies: 12
    • Views: 710
    BankFodder
    12th June 2017, 15:15 Go to last post
  7. Caravan bought on HP problems..correct legislation?

    We have had numerous issues with a caravan...

    Started by Surfer01‎, 8th June 2017 08:22
    correct, this, urgent
    • Replies: 1
    • Views: 462
    Andyorch
    8th June 2017, 12:54 Go to last post
  8. Butter isnt bad for health and now it has increased 53% in price !!

    Probably not the right place for this.....

    Started by citizenB‎, 5th June 2017 21:41
    and, bad, butter, for, has, health, increased, isnt, now, price
    • Replies: 2
    • Views: 473
    citizenB
    6th June 2017, 17:28 Go to last post
  9. Been sold a demo product as a brand new product

    Hi guys, My first post here and I'm just...

    Started by Coricus‎, 25th May 2017 20:05
    been, brand, demo, new, product, sold
    • Replies: 8
    • Views: 822
    dx100uk
    28th May 2017, 19:19 Go to last post
  10. Aldi and Lidl - comparison

    I don't have a Lidl within a reasonable...

    Started by citizenB‎, 22nd May 2017 17:55
    aldi, and, comparison, lidl
    • Replies: 12
    • Views: 937
    citizenB
    28th May 2017, 11:36 Go to last post
  11. furniture damaged by delivery

    I hope this is the right forum, feel free to...

    Started by sambullus‎, 17th May 2017 15:36
    • Replies: 4
    • Views: 594
    ssparks2003
    18th May 2017, 13:10 Go to last post
  12. Rejecting an item

    As I needed a mobility scooter I did a...

    Started by Surfer01‎, 28th November 2016 14:56
    2 Pages
    1 2
    • Replies: 26
    • Views: 3,124
    Surfer01
    16th May 2017, 13:19 Go to last post
  13. Laptop lost by rapair shop ** Resolved and replaced **

    I placed a laptop into a local computer...

    Started by lenny100‎, 4th May 2017 11:19
    laptop, lost, rapair, shop
    • Replies: 5
    • Views: 767
    Mr.P
    4th May 2017, 23:44 Go to last post
  14. Question Do I have any return rights after a partial refund?

    Hi, I brought 2 sofas from Furniture...

    Started by stroudsco‎, 27th April 2017 00:28
    after, any, have, partial, refund, return, rights
    • Replies: 4
    • Views: 696
    stroudsco
    27th April 2017, 09:22 Go to last post
  15. The trade centre

    I wonder if i can have all you help again....

    Started by loz1234‎, 24th April 2017 08:13
    centre, the, trade
    • Replies: 1
    • Views: 549
    ericsbrother
    24th April 2017, 09:35 Go to last post
  16. Whirlpool dryer recall: Claim from your card provider

    Are you one of the four million Whirlpool...

    Started by Michael Browne‎, 23rd October 2016 17:57
    card, claim, dryer, from, provider, recall, whirlpool, your
    • Replies: 4
    • Views: 2,473
    Heckler
    14th April 2017, 23:11 Go to last post
  17. Ceiling paint damage, Dunelm offer compensation but only to decorator

    Hi all, About 12 months ago my partner...

    Started by theberengersniper‎, 4th April 2017 13:57
    but, ceiling, compensation, damage, decorator, dunelm, offer, only, paint
    • Replies: 7
    • Views: 1,052
    Hammy1962
    10th April 2017, 22:21 Go to last post
  18. Defective ring

    In February we bought a Sapphire and diamond...

    Started by Brat673‎, 23rd March 2017 16:18
    defective, ring
    • Replies: 6
    • Views: 889
    ericsbrother
    28th March 2017, 17:36 Go to last post
  19. Thumbs down Nightmare with The Range

    My Fiance bought an Aquarium Air Pump from...

    Started by Blondmusic‎, 27th March 2017 20:12
    nightmare, range, the
    • Replies: 5
    • Views: 742
    unclebulgaria67
    28th March 2017, 08:03 Go to last post
  20. Shower screen with pivot door glass breakage

    i purchased a Shower screen with pivot door...

    Started by tali‎, 18th March 2017 21:11
    breakage, door, glass, pivot, screen, shower, with
    • Replies: 4
    • Views: 815
    honeybee13
    24th March 2017, 19:12 Go to last post
  21. Whirlpool oven debacle

    I purchased a touch screen Whirpool oven...

    Started by gibsonsg‎, 24th March 2017 14:07
    • Replies: 1
    • Views: 562
    dx100uk
    24th March 2017, 15:27 Go to last post
  22. Mobile Repair Outside of Warranty and EU Law

    Im vaguely aware that under EU law? items...

    Started by Gordy‎, 14th March 2017 18:41
    and, law, mobile, outside, repair, warranty
    • Replies: 2
    • Views: 678
    Gordy
    14th March 2017, 22:57 Go to last post
  23. Refund bespoke item.

    Hi there Can anybody advise? My...

    Started by georgia099‎, 13th March 2017 19:06
    • Replies: 1
    • Views: 664
    dx100uk
    13th March 2017, 19:18 Go to last post
  24. Rentalcars.com Employee Error Ignored by company

    Having been a loyal customer over a number...

    Started by Soundguy‎, 3rd March 2017 20:02
    com, company, employee, error, ignored, rentalcars
    • Replies: 9
    • Views: 1,163
    king12345
    7th March 2017, 23:39 Go to last post
  25. Lidl cash back charged to card but given & how to get CCTV from them.

    Hi Guys, Need your advice on this unusual...

    Started by woking‎, 28th February 2017 10:11
    act, back, card, cash, cashier, cctv, charged, copy, data, debit, footage, from, given, how, lidl, not, protection, request, store, under
    • Replies: 7
    • Views: 1,852
    woking
    6th March 2017, 14:50 Go to last post


Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE
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