Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


  1. 15th June 2017
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The Consumer Forums: General Retail

  1. Sticky Threads
  2. Sticky Thread Sticky: Closed: Section 75 and Charge Back..>Whats the difference and how to utilise them(1 Viewing) 

    SECTION 75 (Only) Protection when buying...

    Started by stu007‎, 12th January 2017 23:50
    • Replies: 2
    • Views: 7,890
    Andyorch
    27th July 2017, 12:20 Go to last post
  3. Sticky Thread Sticky: New Cancellation Rights(1 Viewing) 

    http://www.legislation.gov.uk/uksi/2013/3134/...

    Started by BankFodder‎, 10th April 2014 08:23
    cancellation, new, rights, wip
    • Replies: 0
    • Views: 9,645
    BankFodder
    10th April 2014, 08:23 Go to last post
  4. RSS feed Sticky Thread Sticky: Closed: Press release: Know your shopper's rights before you hit the Christmas sales

    Before handing over your hard-earned cash in...

    Started by NewsBot‎, 27th December 2013 08:30
    • Replies: 1
    • Views: 11,176
    citizenB
    27th December 2013, 09:16 Go to last post
  5. Sticky Thread Sticky: ****Why credit card firms must refund price of faulty goods****

    Read more:...

    Started by rebel11‎, 3rd May 2011 14:39
    • Replies: 1
    • Views: 16,996
    silverfox1961
    3rd May 2011, 19:01 Go to last post
  6. Forum Threads
  1. Was paying instalments on daimond ring, now been sold by shop(1 Viewing) 

    I reserved a ring in a jewellers shop and...

    Started by theworriedwife‎, 19th October 2017 14:44
    been, daimond, instalments, now, paying, ring, shop, sold, was
    • Replies: 6
    • Views: 282
    theworriedwife
    Yesterday, 13:07 Go to last post
  2. faulty headphones within warranty - manu cant/wont replace them.

    I have a surround-sound headset which has...

    Started by JustInterested‎, 17th October 2017 20:57
    but, can, faulty, headphones, manufacturer, need, replace, rma, the, under, warranty, won
    • Replies: 3
    • Views: 322
    dx100uk
    17th October 2017, 23:33 Go to last post
  3. Fall in shop, can I request accident book and CCTV

    Hi. My father in law was shopping last...

    Started by meeru‎, 15th October 2017 09:44
    accident, and, book, can, cctv, fall, request, shop
    • Replies: 12
    • Views: 433
    BazzaS
    15th October 2017, 16:07 Go to last post
  4. Halfords Refusing To Repair Bike Under Warranty(1 Viewing) 

    Hi, Everyone, first off, apologies if this...

    Started by mrbrooks‎, 5th October 2017 01:16
    bike, halfords, refusing, repair, under, warranty
    • Replies: 11
    • Views: 777
    unclebulgaria67
    13th October 2017, 09:23 Go to last post
  5. Caravan bought on HP problems.refund issues..**WON VIA FOS**(2 Viewing) 

    We have had numerous issues with a caravan...

    Started by Surfer01‎, 8th June 2017 08:22
    2 Pages
    1 2
    access, and, black, cancelled, contract, correct, costs, day, deposit, horse, period, question, refudnd, refusing, rejection, request, subject, the, this, urgent
    • Replies: 34
    • Views: 3,990
    dx100uk
    12th October 2017, 13:09 Go to last post
  6. Parcel Hero smashed my cooker!

    Hi there CAG Community. I recently bought...

    Started by Tred McKnucles‎, 9th October 2017 13:08
    cooker, hero, parcel, smashed
    • Replies: 8
    • Views: 381
    ericsbrother
    10th October 2017, 17:30 Go to last post
  7. CRA 2015 who pays the postage? Gigabyte trying to get me to pay.

    I bought a 500 graphics card from CCL 15...

    Started by BenScoobert‎, 5th October 2017 09:42
    2015, cra, get, gigabyte, pay, pays, postage, the, trying, who
    • Replies: 2
    • Views: 295
    BankFodder
    5th October 2017, 11:54 Go to last post
  8. Mattress warrnaty advice.(1 Viewing) 

    Hi, Just after some advice. I bought a...

    Started by Lyceumhq‎, 30th September 2017 16:04
    advice, mattress, warrnaty
    • Replies: 8
    • Views: 557
    Lyceumhq
    1st October 2017, 18:33 Go to last post
  9. cex in swansea sold me faulty 2nd hand graphics card

    hi there ladies and gents , i recently...

    Started by badboy09‎, 28th September 2017 16:00
    2 Pages
    1 2
    cex, swansea
    • Replies: 21
    • Views: 751
    ericsbrother
    30th September 2017, 15:05 Go to last post
  10. Miele Washing Machine broken, 10-year warranty & unrepairable

    I Bought a Miele washing Machine in 2010...

    Started by gavva1‎, 30th August 2017 18:02
    broken, machine, miele, warranty, washing, year
    • Replies: 18
    • Views: 1,778
    gavva1
    11th September 2017, 23:40 Go to last post
  11. Butter isnt bad for health and now it has increased 53% in price !!

    Probably not the right place for this.....

    Started by citizenB‎, 5th June 2017 21:41
    and, bad, butter, for, has, health, increased, isnt, now, price
    • Replies: 3
    • Views: 1,091
    DraxDomax
    22nd August 2017, 16:06 Go to last post
  12. Studio 24 default charges

    I have had a studio 24 account for some...

    Started by altcr‎, 21st August 2017 14:13
    charges, default, studio
    • Replies: 1
    • Views: 533
    dx100uk
    21st August 2017, 14:20 Go to last post
  13. Safestyle windows fitted , more noisy than old ones

    Safestyle have fitted my 3 windows . The...

    Started by calder‎, 8th August 2017 13:59
    • Replies: 18
    • Views: 1,490
    king12345
    9th August 2017, 14:42 Go to last post
  14. Domestic and general

    Hi this complaint is due to a settlement...

    Started by Glasgowguy2016‎, 4th August 2017 23:27
    • Replies: 2
    • Views: 743
    Glasgowguy2016
    5th August 2017, 18:27 Go to last post
  15. Cancelled Contract & Costs

    We are really having a bad year with...

    Started by Surfer01‎, 2nd August 2017 14:57
    • Replies: 8
    • Views: 786
    Surfer01
    3rd August 2017, 13:32 Go to last post
  16. carpetright

    meant to have floor screeded today for my...

    Started by deano500‎, 1st August 2017 19:30
    carpetright
    • Replies: 0
    • Views: 527
    deano500
    1st August 2017, 19:30 Go to last post
  17. Milk and more

    I have to admit for a while I would have...

    Started by labrat‎, 23rd July 2017 21:04
    • Replies: 0
    • Views: 626
    labrat
    23rd July 2017, 21:04 Go to last post
  18. Stone in crisps

    Hello, At the beginning of the month I...

    Started by Mrs_Mop‎, 22nd July 2017 20:24
    food, foreign object
    • Replies: 1
    • Views: 685
    unclebulgaria67
    22nd July 2017, 21:25 Go to last post
  19. Please help- aggressive business owner refusing refund

    Hi, I'm hoping someone can help. I...

    Started by Dawniepants1‎, 20th July 2017 19:45
    • Replies: 8
    • Views: 889
    ericsbrother
    22nd July 2017, 14:07 Go to last post
  20. Angry Defective Paint - Consumer Rights?

    Hi - Recently I refurbished my concrete...

    Started by Anus Horribilis‎, 15th June 2017 01:09
    consumer, defective, paint, rights
    • Replies: 4
    • Views: 1,275
    ericsbrother
    16th June 2017, 17:43 Go to last post
  21. Company discount misquoted(1 Viewing) 

    Hi, I just wnated to know where I stand on a...

    Started by frohawk123‎, 14th June 2017 19:29
    company, discount, misquoted
    • Replies: 0
    • Views: 618
    frohawk123
    14th June 2017, 19:29 Go to last post
  22. Car Mileage wrong?

    Last Autumn I sold my car no problem with...

    Started by vengeancedemon‎, 12th June 2017 16:54
    car, mileage, wrong
    • Replies: 2
    • Views: 711
    vengeancedemon
    12th June 2017, 21:57 Go to last post
  23. Odd dilemma

    Let me start with a little back story. My...

    Started by Needadviceplease‎, 12th June 2017 00:58
    dilemma, odd
    • Replies: 12
    • Views: 1,132
    BankFodder
    12th June 2017, 15:15 Go to last post
  24. Been sold a demo product as a brand new product

    Hi guys, My first post here and I'm just...

    Started by Coricus‎, 25th May 2017 20:05
    been, brand, demo, new, product, sold
    • Replies: 8
    • Views: 1,140
    dx100uk
    28th May 2017, 19:19 Go to last post
  25. Aldi and Lidl - comparison

    I don't have a Lidl within a reasonable...

    Started by citizenB‎, 22nd May 2017 17:55
    aldi, and, comparison, lidl
    • Replies: 12
    • Views: 1,294
    citizenB
    28th May 2017, 11:36 Go to last post

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