Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


The Consumer Forums: Retail and Non-retail Goods and Services

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    Today, 18:03

    1. If you are being accused of illegal downloading or eBay copyright infringement - come here and tell us about it

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      ACS: Law... Go to last post

      by Flyyyte

      15th June 2017, 15:10

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      Today, 18:03

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      Jury Service. Go to last post

      21st July 2017, 13:12

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      Aviva threats... Go to last post

      by Doppa

      21st July 2017, 11:56

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      6th July 2017, 10:15

    6. This is the place to discuss Local Authority dispute, including issues around Council Tax Banding, Business Rates, Planning etc. NB: DO NOT USE THIS FORUM FOR COUNCIL TAX BENEFIT OR DEBT ISSUES - you will get more support in the other relevant forums.

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      Littering Fine Go to last post

      Yesterday, 15:05

    7. This is the place for both Landlords and Tenants to discuss letting issues, and share experiences.

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      Landlady... Go to last post

      Yesterday, 13:59

    8. Come here if you think that you have consumer-style problems which are connected to your status as a student

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      National... Go to last post

      by Sverian

      21st July 2017, 11:29

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    by dx100uk

    Today, 17:06

    1. If you are having problems with Cash4Phones, DeviceBuyer or similar companies then this is the forum in which to post your story.

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      • Threads: 68
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      Phone Recyclers... Go to last post

      by BazzaS

      6th December 2016, 18:35

    2. If you have a retail problem not covered in a specific subforum then tell us about it here

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      Yesterday, 21:25

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      Argos refuse... Go to last post

      14th July 2017, 20:51

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      Brighthouse SAR... Go to last post

      by dx100uk

      19th July 2017, 11:26

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      14th July 2017, 10:36

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      by Fesan

      2nd June 2016, 00:05

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      Arrow @CurrysPCWorldUK Failed to... Go to last post

      21st July 2017, 13:55

    8. With the switch to Digital now in full swing, we are seeing an escalation of problems ranging from faulty set-top boxes to poor customer service and difficulties with unsubscribing and being overcharged. Whatever the issue - this is now the place to post your story.

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      1. TV Licensing

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      Virgin media -... Go to last post

      17th July 2017, 16:52

    9. We get a lot of people with complaints about Gymnasiums and Health Clubs.
      Sometimes it seems that their business model is based upon merely continuing unwanted memberships.
      Tell us about your experiences here

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      Yesterday, 13:22

    10. Have you been let down by a vet, or had some problem with your pet. If so, then this is the place to seek advice.

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      3rd July 2017, 11:22

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      Rejecting Sofa... Go to last post

      19th July 2017, 22:02

    12. Come here for advice on all aspects of the holiday industry. This includes Travel Agents, Tour Operators, Airlines, Caravan Parks, Holiday Centres, Leisure Parks, etc.

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      19th July 2017, 19:14

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      15th March 2017, 15:52

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    17. Have you been let down by Royal Mail, Parcel Force, DHL, TNT - or any other delivery service or company. These companies seem to always be able to hide behind their Terms and Conditions.

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      Hermes lost... Go to last post

      by randm

      13th July 2017, 07:28

    18. If you have a problem with goods which you have purchased by a major UK retailer whether it be on the High Street or On-line, share it with us here. This is where you Reclaim the Right. ENTER NOW.

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      21st June 2017, 20:04

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      Today, 17:06


Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE
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