Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


The Consumer Forums: Banks, Loans & Credit

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  1. Post your story in an appropriate forum below

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    • Threads: 80,951
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    Professional... Go to last post

    Today, 10:33

    1. Forum for Ulster Bank Customers to exchange stories /report problems and share information

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      • Threads: 21
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      Ulsterbank... Go to last post

      by dx100uk

      18th February 2018, 14:30

    2. Come here to discuss general issues in the unlawful charging by banks debate.
      Any general issues about unfair bank charges.

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      • Threads: 9,854
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      Bank won't... Go to last post

      by D1ngle

      20th April 2018, 14:24

    3. We hear very few good stories about the FOS. Mostly we get accounts of delays, lack of transparency, unsatisfactory or over-cautious outcomes.
      The banks preferred route for complaints. Under-resourced and mocked by the banking industry
      Tell your experiences of the Financial Ombudsman Service - good or bad.

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      • Threads: 254
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      The fos Go to last post

      23rd March 2018, 12:31

    4. If you live in Scotland or have an account in Scotland, please take time to join the new Scotland User Group. (Not for RBS/HBOS English accounts.)

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      • Threads: 1,333
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      Arrow/Shoos SPR... Go to last post

      by dx100uk

      Today, 01:00

    5. The misselling of Payment Protection Insurance is widespread, and believed to run into billions of pounds. This forum will help you to see if you have a valid claim for a refund, and guide you through the process.

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      • Threads: 7,985
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      Professional... Go to last post

      Today, 10:33

    6. Meet other A&L Bank customers who have also been faced with excessive unfair bank charges. They FSA see A&L as one of the weak links in the present bank liquidity crisis. Is it you or the A&L which is spending beyond their means?

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      • Threads: 1,810
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      Exclamation A & L -... Go to last post

      by Multay

      13th May 2017, 18:35

    7. Meet other Barclays Bank customers who have also been faced with excessive unfair bank charges. The is the bank which the BBC found had a culture of dishonesty. Let us know if you agree.

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      • Threads: 9,950
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      Unlawfully... Go to last post

      18th April 2018, 19:49

    8. Meet other Coop Bank customers who have also been faced with excessive unfair bank charges. Exchange encouragement and information about getting your bank charges refunded

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      • Threads: 1,012
      • Posts: 10,020

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      Question Credit history... Go to last post

      26th February 2018, 14:28

    9. Meet other Halifax Bank customers who have also been faced with excessive unfair bank charges. Exchange encouragement and information about getting your bank charges refunded

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      • Threads: 8,576
      • Posts: 118,634

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      Pre 2007 CCA... Go to last post

      by dx100uk

      20th April 2018, 20:55

    10. Meet other HSBC Bank customers who have also been faced with excessive unfair bank charges. Exchange encouragement and information about getting your bank charges refunded

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      • Threads: 8,907
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      Question Cabot - HSBC... Go to last post

      20th April 2018, 05:32

    11. Meet other Lloyds Bank customers who have also been faced with excessive unfair bank charges. Exchange encouragement and information about getting your bank charges refunded

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      • Threads: 9,204
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      Cabot Letter... Go to last post

      by dx100uk

      20th April 2018, 10:11

    12. This is an industry which is poorly regulated and which is causing a huge problem for consumers who are looking round for some extra money.
      If you are thinking of borrowing money then you need to read through this forum carefully

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      • Threads: 146
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      Anyone heard of... Go to last post

      13th April 2018, 15:30

    13. Meet other MBNA customers who have also been faced with excessive unfair bank charges. Exchange encouragement and information about getting your bank charges refunded.

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      1. MBNA Successes

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      • Threads: 2,584
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      MBNA Credit... Go to last post

      by dx100uk

      14th April 2018, 23:48

    14. Britain's newest bank. But will they be any better than the others? Don't hold your breath. After the first flush of youth, we expect to hear the same old stories - and you can tell us those stories here.

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      • Threads: 18
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      @MetroBank_Help Is this a joke ? Go to last post

      3rd January 2018, 19:19

    15. Meet other NatWest Bank customers who have also been faced with excessive unfair bank charges. Exchange encouragement and information about getting your bank charges refunded

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      1. NatWest Successes

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      • Threads: 6,544
      • Posts: 92,201

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      Natwest Mortgage... Go to last post

      by dx100uk

      20th April 2018, 16:37

    16. Meet other Nationwide Bank customers who have also been faced with excessive unfair bank charges. A spokesman described some of their customers as "serial abusers" of their accounts. Is this true? - or is it really the Nationwide which is the serial abuser of its customers' accounts..

      Sub-Forums:

      1. Nationwide Successes

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      • Threads: 2,173
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      2 default notices Go to last post

      by dx100uk

      19th April 2018, 19:09

    17. Meet other RBS customers who have also been faced with excessive unfair bank charges. Exchange encouragement and information about getting your bank charges refunded

      Sub-Forums:

      1. RBS and BOS Successes

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      • Threads: 3,344
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      Westcot reply to... Go to last post

      16th February 2018, 11:46

    18. TSB

      The "totally clean bank" but " nothing has changed..." from Lloyds. "The banking giant's chief executive, Antonio Horta-Osorio, told the BBC last week that the only change they would notice would be a change of name." Hmm, doesn't sound very hopeful, then.

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      • Threads: 29
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      @TSB TSB closed my... Go to last post

      16th September 2016, 09:34

    19. Meet other Abbey/Santander Bank customers who have also been faced with excessive unfair bank charges. Exchange encouragement and information about getting your bank charges refunded

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      • Threads: 5,916
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      Credit agreement... Go to last post

      15th April 2018, 12:07

    20. Now that their actual costs and CYNthesys have been revealed by the BBC, claim everything back for as far back as you want. Even if you have already accepted a compromise settlement, go back and get the rest.

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      • Threads: 1,115
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      Yorkshire Bank -... Go to last post

      by sgtbush

      10th January 2018, 00:16

    21. If you work for a bank or did do. If you want to speak on behalf of any of the banks or you want to whistleblow. Do it here. You are welcome to have your say about bank charges. Registration is confidential if you post under a UserID. You MUST let us know if you work for a bank.

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      • Threads: 176
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      Cabot & Yorks... Go to last post

      22nd February 2018, 08:09

  2. Been subject of excessive unfair treatment by some other company? Banks, Building Societies, other companies? Discuss it here

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    • Threads: 11,486
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    Moneybarn have... Go to last post

    Today, 12:33

    1. Sub forum for all Creation Finance associated issues.

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      • Threads: 74
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      Question Creation default... Go to last post

      7th February 2018, 13:42

    2. Includes Provident,Greenwood and Vanquis Card.

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      1. Moneybarn Issues

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      • Threads: 568
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      Moneybarn have... Go to last post

      Today, 12:33

    3. Forum for discussion/information following the FSA investigation into CPP's business practices. CPP sold card protection and identity theft policies.

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      • Threads: 46
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      Experian,... Go to last post

      16th September 2015, 19:14

    4. Info and discussion. Please start your own thread if your issues concern refunds.

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      • Threads: 60
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      Arrow put... Go to last post

      11th August 2017, 16:18

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      CCA received... Go to last post

      5th February 2018, 15:48

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      Lightbulb reached breaking... Go to last post

      10th April 2018, 12:21

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      CAP 1 Credit... Go to last post

      by dx100uk

      19th April 2018, 20:36

    8. CitiCards claims - all in one place for the benefit of their customers and aslo for CitiCards and their solicitors who are monitoring this site despite the prohibition on them doing so. feel free to post your Citicards claim. there is no disadvantage in doing so.

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      • Threads: 656
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      Cabot/Restons -... Go to last post

      by dx100uk

      15th March 2018, 12:38

    9. Egg

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      • Threads: 1,272
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      Cabot chasing... Go to last post

      10th March 2018, 11:14

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      M & S have... Go to last post

      20th April 2018, 23:31

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      Swift advances... Go to last post

      19th April 2018, 23:59

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      Welcome secured... Go to last post

      17th April 2018, 19:01

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      • Threads: 672
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      Robinson Way,... Go to last post

      by B_B19

      29th November 2017, 10:40

    14. **Existing Successful Claims Only *NO* New Threads Please** - Contact a moderator to move your thread

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      • Threads: 447
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      Paid Halifax for... Go to last post

      12th February 2015, 14:15


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