Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


The Consumer Forums: Banks, Loans & Credit

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  1. Post your story in an appropriate forum below

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    1. Forum for Ulster Bank Customers to exchange stories /report problems and share information

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      • Threads: 21
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      Re; ulster bank Go to last post

      25th October 2017, 13:55

    2. Come here to discuss general issues in the unlawful charging by banks debate.
      Any general issues about unfair bank charges.

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      • Threads: 9,857
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      Fraud on my... Go to last post

      by dx100uk

      9th January 2018, 11:36

    3. We hear very few good stories about the FOS. Mostly we get accounts of delays, lack of transparency, unsatisfactory or over-cautious outcomes.
      The banks preferred route for complaints. Under-resourced and mocked by the banking industry
      Tell your experiences of the Financial Ombudsman Service - good or bad.

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      • Threads: 253
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      FOS made his... Go to last post

      by dx100uk

      13th December 2017, 01:57

    4. If you live in Scotland or have an account in Scotland, please take time to join the new Scotland User Group. (Not for RBS/HBOS English accounts.)

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      • Threads: 1,339
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      Capquest/Shoos -... Go to last post

      by dx100uk

      Yesterday, 18:46

    5. The misselling of Payment Protection Insurance is widespread, and believed to run into billions of pounds. This forum will help you to see if you have a valid claim for a refund, and guide you through the process.

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      • Threads: 7,947
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      debenhams card Go to last post

      by dx100uk

      15th January 2018, 21:54

    6. Meet other A&L Bank customers who have also been faced with excessive unfair bank charges. They FSA see A&L as one of the weak links in the present bank liquidity crisis. Is it you or the A&L which is spending beyond their means?

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      • Threads: 1,810
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      Exclamation A & L -... Go to last post

      by Multay

      13th May 2017, 19:35

    7. Meet other Barclays Bank customers who have also been faced with excessive unfair bank charges. The is the bank which the BBC found had a culture of dishonesty. Let us know if you agree.

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      • Threads: 9,921
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      Barclaycard /... Go to last post

      by dx100uk

      Yesterday, 18:22

    8. Meet other Coop Bank customers who have also been faced with excessive unfair bank charges. Exchange encouragement and information about getting your bank charges refunded

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      • Threads: 1,011
      • Posts: 10,041

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      Moorcroft/CO-OP... Go to last post

      by phatram

      5th January 2018, 14:26

    9. Meet other Halifax Bank customers who have also been faced with excessive unfair bank charges. Exchange encouragement and information about getting your bank charges refunded

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      • Threads: 8,566
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      Halifax ISA... Go to last post

      Today, 06:09

    10. Meet other HSBC Bank customers who have also been faced with excessive unfair bank charges. Exchange encouragement and information about getting your bank charges refunded

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      • Threads: 8,894
      • Posts: 136,841

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    11. Meet other Lloyds Bank customers who have also been faced with excessive unfair bank charges. Exchange encouragement and information about getting your bank charges refunded

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      • Threads: 9,184
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      Angry LLoyds loan -... Go to last post

      15th January 2018, 09:15

    12. This is an industry which is poorly regulated and which is causing a huge problem for consumers who are looking round for some extra money.
      If you are thinking of borrowing money then you need to read through this forum carefully

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      • Threads: 147
      • Posts: 1,770

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      Finance Train /... Go to last post

      21st December 2017, 04:22

    13. Meet other MBNA customers who have also been faced with excessive unfair bank charges. Exchange encouragement and information about getting your bank charges refunded.

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      1. MBNA Successes

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      • Threads: 2,579
      • Posts: 55,605

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      Cabot chasing an... Go to last post

      by dx100uk

      Yesterday, 23:42

    14. Britain's newest bank. But will they be any better than the others? Don't hold your breath. After the first flush of youth, we expect to hear the same old stories - and you can tell us those stories here.

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      • Threads: 18
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      @MetroBank_Help Is this a joke ? Go to last post

      3rd January 2018, 20:19

    15. Meet other NatWest Bank customers who have also been faced with excessive unfair bank charges. Exchange encouragement and information about getting your bank charges refunded

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      1. NatWest Successes

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      • Threads: 6,539
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      Natwest Loan and... Go to last post

      by dx100uk

      10th January 2018, 17:33

    16. Meet other Nationwide Bank customers who have also been faced with excessive unfair bank charges. A spokesman described some of their customers as "serial abusers" of their accounts. Is this true? - or is it really the Nationwide which is the serial abuser of its customers' accounts..

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      1. Nationwide Successes

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      • Threads: 2,168
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      Question Nationwide... Go to last post

      11th January 2018, 10:55

    17. Meet other RBS customers who have also been faced with excessive unfair bank charges. Exchange encouragement and information about getting your bank charges refunded

      Sub-Forums:

      1. RBS and BOS Successes

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      • Threads: 3,331
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      Angry Rbs Go to last post

      by dx100uk

      7th January 2018, 01:49

    18. TSB

      The "totally clean bank" but " nothing has changed..." from Lloyds. "The banking giant's chief executive, Antonio Horta-Osorio, told the BBC last week that the only change they would notice would be a change of name." Hmm, doesn't sound very hopeful, then.

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      • Threads: 29
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      @TSB TSB closed my... Go to last post

      16th September 2016, 10:34

    19. Meet other Abbey/Santander Bank customers who have also been faced with excessive unfair bank charges. Exchange encouragement and information about getting your bank charges refunded

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      • Threads: 5,912
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      First National... Go to last post

      by dx100uk

      10th January 2018, 20:23

    20. Now that their actual costs and CYNthesys have been revealed by the BBC, claim everything back for as far back as you want. Even if you have already accepted a compromise settlement, go back and get the rest.

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      • Threads: 1,114
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      Yorkshire Bank -... Go to last post

      by sgtbush

      10th January 2018, 01:16

    21. If you work for a bank or did do. If you want to speak on behalf of any of the banks or you want to whistleblow. Do it here. You are welcome to have your say about bank charges. Registration is confidential if you post under a UserID. You MUST let us know if you work for a bank.

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      • Threads: 176
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      Bacs payments... Go to last post

      by siriusb

      2nd September 2016, 15:31

  2. Been subject of excessive unfair treatment by some other company? Banks, Building Societies, other companies? Discuss it here

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    • Threads: 11,437
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    Welcome secured... Go to last post

    Today, 10:02

    1. Sub forum for all Creation Finance associated issues.

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      • Threads: 72
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      Creation claim... Go to last post

      15th January 2018, 14:30

    2. Includes Provident,Greenwood and Vanquis Card.

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      1. Moneybarn Issues

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      • Threads: 556
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      Lowells take on... Go to last post

      15th January 2018, 18:20

    3. Forum for discussion/information following the FSA investigation into CPP's business practices. CPP sold card protection and identity theft policies.

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      • Threads: 46
      • Posts: 251

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      Experian,... Go to last post

      16th September 2015, 20:14

    4. Info and discussion. Please start your own thread if your issues concern refunds.

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      • Threads: 61
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      Arrow put... Go to last post

      11th August 2017, 17:18

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      Declined... Go to last post

      8th November 2017, 10:58

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      • Threads: 62
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      Blemain Together... Go to last post

      by mmd

      9th January 2018, 16:01

    7. Forum Actions:

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      • Threads: 3,026
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      Last Post:

      How long can a... Go to last post

      by dx100uk

      Yesterday, 00:45

    8. CitiCards claims - all in one place for the benefit of their customers and aslo for CitiCards and their solicitors who are monitoring this site despite the prohibition on them doing so. feel free to post your Citicards claim. there is no disadvantage in doing so.

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      • Threads: 654
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      Cabot/Restons -... Go to last post

      by dx100uk

      4th December 2017, 15:15

    9. Egg

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      • Threads: 1,267
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      EGG refusing SAR... Go to last post

      15th January 2018, 20:03

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      • Threads: 122
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      Second M&S PPI... Go to last post

      by dx100uk

      22nd November 2017, 21:27

    11. Forum Actions:

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      • Threads: 146
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      Swift excess... Go to last post

      27th November 2017, 12:28

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      • Threads: 1,718
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      Welcome secured... Go to last post

      Today, 10:02

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      • Threads: 672
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      Robinson Way,... Go to last post

      by B_B19

      29th November 2017, 11:40

    14. **Existing Successful Claims Only *NO* New Threads Please** - Contact a moderator to move your thread

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      • Threads: 448
      • Posts: 13,852

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      Paid Halifax for... Go to last post

      12th February 2015, 15:15


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