Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


The Consumer Forums: Banks, Loans & Credit

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  1. Post your story in an appropriate forum below

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    • Threads: 80,670
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    1. Forum for Ulster Bank Customers to exchange stories /report problems and share information

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      • Threads: 21
      • Posts: 97

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      Ulsterbank... Go to last post

      8th March 2017, 15:07

    2. Come here to discuss general issues in the unlawful charging by banks debate.
      Any general issues about unfair bank charges.

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      • Threads: 9,859
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    3. We hear very few good stories about the FOS. Mostly we get accounts of delays, lack of transparency, unsatisfactory or over-cautious outcomes.
      The banks preferred route for complaints. Under-resourced and mocked by the banking industry
      Tell your experiences of the Financial Ombudsman Service - good or bad.

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      • Threads: 255
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      Legal Advice... Go to last post

      7th September 2017, 10:32

    4. If you live in Scotland or have an account in Scotland, please take time to join the new Scotland User Group. (Not for RBS/HBOS English accounts.)

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      • Threads: 1,327
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      Capquest/Shoosmit... Go to last post

      17th September 2017, 01:36

    5. The misselling of Payment Protection Insurance is widespread, and believed to run into billions of pounds. This forum will help you to see if you have a valid claim for a refund, and guide you through the process.

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      • Threads: 7,909
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      PPI Reclaim on... Go to last post

      Yesterday, 21:34

    6. Meet other A&L Bank customers who have also been faced with excessive unfair bank charges. They FSA see A&L as one of the weak links in the present bank liquidity crisis. Is it you or the A&L which is spending beyond their means?

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      • Threads: 1,809
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      Exclamation A & L -... Go to last post

      by Multay

      13th May 2017, 18:35

    7. Meet other Barclays Bank customers who have also been faced with excessive unfair bank charges. The is the bank which the BBC found had a culture of dishonesty. Let us know if you agree.

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      • Threads: 9,896
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    8. Meet other Coop Bank customers who have also been faced with excessive unfair bank charges. Exchange encouragement and information about getting your bank charges refunded

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      • Threads: 1,009
      • Posts: 9,939

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      Coop account and... Go to last post

      10th September 2017, 18:15

    9. Meet other Halifax Bank customers who have also been faced with excessive unfair bank charges. Exchange encouragement and information about getting your bank charges refunded

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      • Threads: 8,557
      • Posts: 117,798

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      Halifax -... Go to last post

      by dx100uk

      17th September 2017, 22:14

    10. Meet other HSBC Bank customers who have also been faced with excessive unfair bank charges. Exchange encouragement and information about getting your bank charges refunded

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      • Threads: 8,885
      • Posts: 136,436

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      HSBC selling... Go to last post

      15th September 2017, 09:55

    11. Meet other Lloyds Bank customers who have also been faced with excessive unfair bank charges. Exchange encouragement and information about getting your bank charges refunded

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      • Threads: 9,167
      • Posts: 115,285

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      reply from cca... Go to last post

      Today, 08:06

    12. This is an industry which is poorly regulated and which is causing a huge problem for consumers who are looking round for some extra money.
      If you are thinking of borrowing money then you need to read through this forum carefully

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      • Threads: 146
      • Posts: 1,762

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      Loan Brokers and... Go to last post

      18th May 2017, 19:51

    13. Meet other MBNA customers who have also been faced with excessive unfair bank charges. Exchange encouragement and information about getting your bank charges refunded.

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      1. MBNA Successes

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      • Threads: 2,573
      • Posts: 54,761

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    14. Britain's newest bank. But will they be any better than the others? Don't hold your breath. After the first flush of youth, we expect to hear the same old stories - and you can tell us those stories here.

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      • Threads: 17
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      Account closed... Go to last post

      25th April 2017, 23:40

    15. Meet other NatWest Bank customers who have also been faced with excessive unfair bank charges. Exchange encouragement and information about getting your bank charges refunded

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      1. NatWest Successes

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      • Threads: 6,531
      • Posts: 91,797

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      Natwest Default Go to last post

      Today, 08:45

    16. Meet other Nationwide Bank customers who have also been faced with excessive unfair bank charges. A spokesman described some of their customers as "serial abusers" of their accounts. Is this true? - or is it really the Nationwide which is the serial abuser of its customers' accounts..

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      1. Nationwide Successes

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      • Threads: 2,161
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      racking up... Go to last post

      20th July 2017, 17:20

    17. Meet other RBS customers who have also been faced with excessive unfair bank charges. Exchange encouragement and information about getting your bank charges refunded

      Sub-Forums:

      1. RBS and BOS Successes

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      • Threads: 3,328
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      Moorcroft and... Go to last post

      6th September 2017, 20:39

    18. TSB

      The "totally clean bank" but " nothing has changed..." from Lloyds. "The banking giant's chief executive, Antonio Horta-Osorio, told the BBC last week that the only change they would notice would be a change of name." Hmm, doesn't sound very hopeful, then.

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      • Threads: 29
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      @TSB TSB closed my... Go to last post

      16th September 2016, 09:34

    19. Meet other Abbey/Santander Bank customers who have also been faced with excessive unfair bank charges. Exchange encouragement and information about getting your bank charges refunded

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      • Threads: 5,902
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      Santander CCA... Go to last post

      by dx100uk

      17th September 2017, 20:22

    20. Now that their actual costs and CYNthesys have been revealed by the BBC, claim everything back for as far back as you want. Even if you have already accepted a compromise settlement, go back and get the rest.

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      • Threads: 1,113
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      YB PPI and Tax Go to last post

      by dx100uk

      11th September 2017, 22:15

    21. If you work for a bank or did do. If you want to speak on behalf of any of the banks or you want to whistleblow. Do it here. You are welcome to have your say about bank charges. Registration is confidential if you post under a UserID. You MUST let us know if you work for a bank.

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      • Threads: 176
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      Bacs payments... Go to last post

      by siriusb

      2nd September 2016, 14:31

  2. Been subject of excessive unfair treatment by some other company? Banks, Building Societies, other companies? Discuss it here

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    • Threads: 11,410
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    Welcome Finance... Go to last post

    Yesterday, 17:52

    1. Sub forum for all Creation Finance associated issues.

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      • Threads: 71
      • Posts: 1,429

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      Angry Creation/SCS... Go to last post

      7th July 2017, 19:28

    2. Includes Provident,Greenwood and Vanquis Card.

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      1. Moneybarn Issues

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      • Threads: 548
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      Lowell and Provi... Go to last post

      15th September 2017, 17:17

    3. Forum for discussion/information following the FSA investigation into CPP's business practices. CPP sold card protection and identity theft policies.

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      • Threads: 46
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      Experian,... Go to last post

      16th September 2015, 19:14

    4. Info and discussion. Please start your own thread if your issues concern refunds.

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      • Threads: 59
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      Monument SAR Go to last post

      20th July 2017, 07:44

    5. Forum Actions:

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      • Threads: 231
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      AMEX CCA is this... Go to last post

      by dx100uk

      20th August 2017, 20:21

    6. Forum Actions:

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      • Threads: 59
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      Blemain charges... Go to last post

      by Jellie

      11th September 2017, 16:05

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      • Threads: 3,022
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      lowell and old... Go to last post

      by dx100uk

      12th September 2017, 23:06

    8. CitiCards claims - all in one place for the benefit of their customers and aslo for CitiCards and their solicitors who are monitoring this site despite the prohibition on them doing so. feel free to post your Citicards claim. there is no disadvantage in doing so.

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      • Threads: 651
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      Date that Citi... Go to last post

      by dx100uk

      18th August 2017, 20:15

    9. Egg

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      • Threads: 1,264
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      EGG refusing SAR... Go to last post

      8th September 2017, 11:12

    10. Forum Actions:

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      • Threads: 119
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      moorcroft chaing... Go to last post

      by dx100uk

      7th June 2017, 20:08

    11. Forum Actions:

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      • Threads: 147
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      Swift Advances... Go to last post

      by andrew1

      28th July 2017, 23:45

    12. Forum Actions:

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      • Threads: 1,717
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      Welcome Finance... Go to last post

      Yesterday, 17:52

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      • Threads: 670
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      old debenhams... Go to last post

      18th August 2017, 09:20

    14. **Existing Successful Claims Only *NO* New Threads Please** - Contact a moderator to move your thread

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      • Threads: 448
      • Posts: 13,858

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      Paid Halifax for... Go to last post

      12th February 2015, 14:15


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