Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


  1. 19th June 2017
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  2. 15th June 2017
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The Consumer Forums: Online Stores

  1. MSN online Purchase - dodgy company -want moneyback(1 Viewing) 

    I purchaced a TV ariel from an ad on MSN ...

    Started by Shirts‎, 6th August 2017 12:51
    freeseetv, [problem] purchase
    • Replies: 3
    • Views: 800
    Shirts
    6th August 2017, 16:51 Go to last post
  2. Question If courier damages eBay sellers wallpaper who is liable?

    Hello! I have won a bid on eBay for a heavy,...

    Started by JunieJ‎, 1st August 2017 00:23
    courier, damages, ebay, liable, sellers, wallpaper, who
    • Replies: 5
    • Views: 778
    Ethel Street
    2nd August 2017, 11:03 Go to last post
  3. Question Seller issues court proceedings after PayPal find in my favour

    Feb 2016 a purchase was made following a...

    Started by NB888‎, 1st August 2017 12:10
    • Replies: 0
    • Views: 257
    NB888
    1st August 2017, 12:10 Go to last post
  4. Paypal not issuing a refund, what can I do?

    I have a problem with goods purchased from...

    Started by jazztheman‎, 25th July 2017 16:56
    • Replies: 5
    • Views: 886
    jazztheman
    28th July 2017, 17:04 Go to last post
  5. Apparently an ebay deal is no longer a deal - well to ebay

    It would seem to be official - if not...

    Started by tobyjugg2‎, 23rd July 2017 21:52
    apparently, deal, ebay, longer, well
    • Replies: 2
    • Views: 375
    ericsbrother
    24th July 2017, 12:49 Go to last post
  6. Ebay closes Fraud case without inquiry

    Ebay Case id: ... Item # .... Item :...

    Started by Gopal.varad‎, 19th July 2017 11:04
    ebay case closure
    • Replies: 2
    • Views: 618
    Gopal.varad
    19th July 2017, 19:14 Go to last post
  7. washtech.co.uk - Bosch washing machine cracked drum - outside of warranty - do i have to pay bosch to fix it now?

    Hello Guys, I am looking for advice on...

    Started by woking‎, 7th July 2017 22:08
    bosch, broke, down, long, machine, manufacturer, not, outside, warranty, washing
    • Replies: 9
    • Views: 823
    woking
    13th July 2017, 16:46 Go to last post
  8. Question Help understanding Ebay refund policy please.

    I had a bit of a battle as I think I...

    Started by Fienderella‎, 11th July 2017 14:55
    ebay, help, please, policy, refund, understanding
    • Replies: 6
    • Views: 490
    dx100uk
    12th July 2017, 15:04 Go to last post
  9. Smile4you

    Would anyone be able to advise me on this? ...

    Started by a2o‎, 6th July 2017 11:04
    smile4you
    • Replies: 8
    • Views: 589
    BazzaS
    8th July 2017, 21:16 Go to last post
  10. Caretower Ltd(1 Viewing) 

    I am not sure how much help I will get here,...

    Started by kool_cust‎, 8th July 2017 08:35
    caretower, ltd
    • Replies: 3
    • Views: 375
    unclebulgaria67
    8th July 2017, 16:40 Go to last post
  11. I need the current registered address for eBay (UK) Limited

    hI, What I need is the current registered...

    Started by MartinPC‎, 29th June 2017 20:10
    address, current, ebay, for, limited, need, registered, the
    • Replies: 5
    • Views: 732
    MartinPC
    30th June 2017, 03:01 Go to last post
  12. Closed: Contacting Ebay UK

    Hi all, Although I'm not a UK citizen...

    Started by Marcel B.‎, 24th April 2014 19:48
    contacting, ebay
    • Replies: 14
    • Views: 4,447
    dx100uk
    29th June 2017, 16:20 Go to last post
  13. Tesco Direct Fulfillment Order

    Ordered a Computer Network Management Device...

    Started by nuclearshark‎, 22nd June 2017 16:51
    direct, fulfillment, order, tesco
    • Replies: 1
    • Views: 624
    reallymadwoman
    23rd June 2017, 10:45 Go to last post
  14. Ebay gripes....

    I am very annoyed with EBay, although I...

    Started by citizenB‎, 15th June 2017 10:55
    ebay, gripes
    • Replies: 8
    • Views: 1,086
    citizenB
    22nd June 2017, 08:16 Go to last post
  15. Ebay Told a Buyer He Could Keep My 'Damaged' IPad!

    Hi, Just after some clarification that I...

    Started by Befnal‎, 9th May 2017 15:14
    buyer, could, damaged, ebay, ipad, keep, told
    • Replies: 9
    • Views: 1,410
    Fienderella
    19th June 2017, 12:05 Go to last post
  16. eBay Buyer requesting refund despite damaging item

    Hi all, I sold a very expensive figurine...

    Started by JonniBravo‎, 8th June 2017 21:21
    buyer, damaging, despite, ebay, item, refund, requesting
    • Replies: 7
    • Views: 1,231
    Fienderella
    19th June 2017, 11:43 Go to last post
  17. Amazon canceled order emails SPAM

    I have been received loads of emails that...

    Started by unclebulgaria67‎, 4th June 2017 08:41
    amazon, canceled, emails, order, spam
    • Replies: 8
    • Views: 1,332
    ericsbrother
    16th June 2017, 17:54 Go to last post
  18. Return/Refund questions

    I bought a sink from an online retailer who...

    Started by tony3x‎, 9th June 2017 11:18
    questions, refund, return
    • Replies: 0
    • Views: 409
    tony3x
    9th June 2017, 11:18 Go to last post
  19. Ebay item didn't arrive, seller has claimed it did and provided tracking information.

    Hello all, Having received excellent...

    Started by disgruntled2007‎, 5th June 2017 09:35
    • Replies: 14
    • Views: 977
    silverfox1961
    8th June 2017, 09:31 Go to last post
  20. Bought online blinds that don't quite fit, can I return?

    I bought some made to measure window blinds...

    Started by Stillborn Crisps‎, 5th June 2017 13:35
    blinds, bought, can, don, fit, online, quite, return, that
    • Replies: 8
    • Views: 706
    Andyorch
    5th June 2017, 17:37 Go to last post
  21. Groupon purchase - Event cancelled

    Hi I just want a quick sanity check...

    Started by CraigMcK‎, 26th May 2017 08:46
    cancelled, event, groupon, purchase
    • Replies: 6
    • Views: 1,024
    ericsbrother
    1st June 2017, 10:57 Go to last post
  22. Bought Misleading Online Course Based In USA

    Hi all, I am really sorry but I do not...

    Started by pacmanman‎, 23rd May 2017 11:25
    bought, course, misleading, online
    • Replies: 4
    • Views: 740
    Andyorch
    23rd May 2017, 13:00 Go to last post
  23. Amazon & Small Claims

    Hi Guys, I Purchased an Apple MacBook...

    Started by archidesigner‎, 16th May 2017 21:03
    • Replies: 2
    • Views: 727
    martin2006
    16th May 2017, 23:44 Go to last post
  24. Ebay to start charging 20% VAT on fees

    It would appear that Ebay is to start...

    Started by citizenB‎, 15th May 2017 07:04
    charging, ebay, fees, start, vat
    • Replies: 0
    • Views: 543
    citizenB
    15th May 2017, 07:04 Go to last post
  25. Return postage. Who pays ??

    Hi can anyone tell me who is responsible for...

    Started by SUNDERLAND1‎, 7th May 2017 15:13
    pays, postage, return, who
    • Replies: 2
    • Views: 716
    ericsbrother
    8th May 2017, 10:28 Go to last post


Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE
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