Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


  1. 15th June 2017
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The Consumer Forums: BrightHouse and other "rent to own" Hire Purchase Stores

Brighthouse and others supply a useful way to buy household goods which you might not otherwise be able to own. However the Brighthouse way is by no means the cheapest way and we hear lots of problem stories about what can happen if you get involved in this kind of arrangement.

Read more about Bright house and Buy As You View (BAYV) , including reviews and complaints

  1. Sticky Threads
  2. RSS feed Sticky Thread Sticky: BayV - Buy As You View enters administration(1 Viewing) 

    Dunraven Finance Ltd, trading under the name...

    Started by NewsBot‎, 2nd September 2017 09:30
    • Replies: 0
    • Views: 2,577
    NewsBot
    2nd September 2017, 09:30 Go to last post
  3. Sticky Thread Sticky: Closed: @BrightHouseUK Oooo OSC & DLC Have Changed Again...

    First of all, if you are a Brighthouse...

    Started by fkofilee‎, 17th April 2017 12:18
    oooo, osc
    • Replies: 1
    • Views: 4,131
    fkofilee
    17th April 2017, 12:20 Go to last post
  4. Sticky Thread Sticky: FCA instructs BaYv rent-to-retailer to redress customers

    Rent-to-own retailer Dunraven Finance,...

    Started by NewsBot‎, 23rd March 2016 09:30
    • Replies: 4
    • Views: 9,949
    fkofilee
    23rd March 2016, 20:55 Go to last post
  5. Sticky Thread Sticky: CAG BRIGHTHOUSE Consumer Fact Sheet

    INTRODUCTION This fact sheet has been...

    Started by Lefty‎, 12th February 2008 01:19
    3 Pages
    1 2 3
    • Replies: 43
    • Views: 93,020
    dx100uk
    28th August 2014, 14:36 Go to last post
  6. Sticky Thread Sticky: Closed: Useful information re: Brighthouse

    Now then, we all know that Brighthouse has a...

    Started by Lefty‎, 27th March 2008 11:27
    • Replies: 9
    • Views: 31,613
    dx100uk
    22nd April 2014, 19:54 Go to last post
  7. Sticky Thread Sticky: Perfecthomes info and contact details.

    Perfect Homes is a trading style of Temple...

    Started by MARTIN3030‎, 3rd August 2012 08:03
    and, contact, details, info, perfecthomes
    • Replies: 8
    • Views: 15,592
    Danny Bromwich
    7th May 2013, 09:31 Go to last post
  8. Sticky Thread Sticky: Closed: Reclaim OSC + DLC info here

    I have OSC on my item from BH. About 2...

    Started by MamaMoo‎, 21st July 2011 14:38
    2 Pages
    1 2
    • Replies: 31
    • Views: 24,603
    dx100uk
    28th January 2013, 22:33 Go to last post
  9. Sticky Thread Sticky: Closed: Calling all BAYV Customers - Your help is required

    I am currently working on a CAG "Buy as You...

    Started by Lefty‎, 15th February 2010 14:10
    5 Pages
    1 2 3 4 5
    • Replies: 95
    • Views: 63,035
    dx100uk
    21st December 2012, 14:22 Go to last post
  10. RSS feed Sticky Thread Sticky: Rent-to-own firms commit to lending practices

    Rent-to-own retailers Brighthouse,...

    Started by NewsBot‎, 6th October 2012 09:30
    • Replies: 0
    • Views: 7,478
    NewsBot
    6th October 2012, 09:30 Go to last post
  11. Sticky Thread Sticky: Closed: BrightHouse OSC and DLC Terms and Conditions

    BrightHouse Optional Service Cover and...

    Started by Lefty‎, 10th April 2008 00:25
    2 Pages
    1 2
    • Replies: 23
    • Views: 37,023
    dx100uk
    11th September 2012, 19:42 Go to last post
  12. Sticky Thread Sticky: Brighthouse and telephone harassment

    There have been several refernces to this on...

    Started by BankFodder‎, 18th January 2009 10:59
    • Replies: 9
    • Views: 23,288
    Lillibelle
    2nd September 2012, 12:03 Go to last post
  13. Sticky Thread Sticky: Closed: Brighthouse Contact details/company overview.

    BrightHouse, Registered Office 5...

    Started by MARTIN3030‎, 16th July 2012 02:28
    brighthouse, company, contact, details, overview
    • Replies: 1
    • Views: 11,825
    dx100uk
    16th July 2012, 03:02 Go to last post
  14. Sticky Thread Sticky: Closed: Bridgend Trading Standards home authority for BAYV -CONTACT DETAILS.

    Trading Standards ...

    Started by MARTIN3030‎, 9th July 2012 16:45
    authority, bayv, bridgend, contact, details, for, home, standards, trading
    • Replies: 0
    • Views: 8,092
    MARTIN3030
    9th July 2012, 16:45 Go to last post
  15. Sticky Thread Sticky: UNFAIR TRADING REGULATIONS 2008 and BRIGHTHOUSE

    Oh dear... Poor, poor BrightHouse... ...

    Started by Lefty‎, 28th May 2008 16:18
    2 Pages
    1 2
    • Replies: 21
    • Views: 24,108
    ims21
    1st June 2012, 11:59 Go to last post
  16. Sticky Thread Sticky: Closed: you and Brighthouse - the Truth about their Agreements + OSC/DLC + repo [cant!]

    http://www.consumerwiki.co.uk/index.php/Brigh...

    Started by dx100uk‎, 13th May 2012 02:19
    • Replies: 0
    • Views: 6,582
    dx100uk
    13th May 2012, 02:19 Go to last post
  17. Sticky Thread Sticky: Late payment charges

    If you make a payment late, BH will charge...

    Started by steven4064‎, 24th January 2009 19:26
    2 Pages
    1 2
    • Replies: 25
    • Views: 21,732
    steven4064
    10th January 2012, 18:49 Go to last post
  18. Sticky Thread Sticky: Closed: ex Brighthouse store Manager available for questions

    Hello, I am a well experienced Brighthouse...

    Started by the_advisor‎, 11th May 2011 14:01
    • Replies: 2
    • Views: 8,338
    the_advisor
    11th May 2011, 14:40 Go to last post
  19. Sticky Thread Sticky: Closed: IMPORTANT - Contact via PM from BrightHouse

    We have recently been made aware that some...

    Started by Lefty‎, 26th February 2010 21:09
    • Replies: 0
    • Views: 9,430
    Lefty
    26th February 2010, 21:09 Go to last post
  20. Sticky Thread Sticky: BrightHouse - In the News!

    Hi All This thread is a platform to list...

    Started by plumberjon‎, 21st January 2009 19:10
    2 Pages
    1 2
    • Replies: 28
    • Views: 31,363
    clb1978
    3rd August 2009, 22:03 Go to last post
  21. Sticky Thread Sticky: Do you think that Brighthouse are treating you unfairly?

    If you feel that you are being treated...

    Started by BankFodder‎, 22nd June 2008 12:07
    • Replies: 0
    • Views: 30,152
    BankFodder
    22nd June 2008, 12:07 Go to last post
  22. Forum Threads
  1. Brighthouse reclaim OSC and DLC

    I have a sofa with BH and I am...

    Started by Mexican.diva83‎, 9th April 2014 23:26
    and, brighthouse, dlc, osc, reclaim
    • Replies: 5
    • Views: 1,558
    dx100uk
    Yesterday, 20:24 Go to last post
  2. Perfect home threats

    Perfect home problem if any one can help. ...

    Started by grahamroo‎, 11th November 2017 09:46
    • Replies: 5
    • Views: 576
    silverfox1961
    13th November 2017, 13:54 Go to last post
  3. @BrightHouseUK BrightHouse ordered to pay back 15M to 249,000 customers found to have been treated unfairly

    Rent-to-own retailer BrightHouse has been...

    Started by Andyorch‎, 24th October 2017 12:54
    14, brighthouse, firm, own, pays, redress, rent
    • Replies: 7
    • Views: 988
    Ford
    25th October 2017, 22:20 Go to last post
  4. Local Appliance Rentals threatening Repossession Of Rental Goods

    Can anyone advise me please . I have had...

    Started by hazeleyes68‎, 9th October 2017 18:37
    advise, goods, please, rental, repossession
    • Replies: 12
    • Views: 902
    hazeleyes68
    25th October 2017, 17:28 Go to last post
  5. Closed: Perfect Home

    Hi everyone, I'm new to Consumer Action and...

    Started by JH7even‎, 9th February 2016 11:02
    home, perfect
    • Replies: 19
    • Views: 3,115
    dx100uk
    2nd October 2017, 02:50 Go to last post
  6. Closed: Perfect home nightmare

    im new and im so hoping someone could help...

    Started by banksarggg‎, 23rd March 2016 21:44
    • Replies: 15
    • Views: 1,980
    dx100uk
    2nd October 2017, 02:45 Go to last post
  7. Closed: perfect homes default

    Hi, earlier this year I got a mobile phone...

    Started by oldtimer77‎, 10th October 2016 14:18
    • Replies: 10
    • Views: 2,092
    dx100uk
    2nd October 2017, 02:43 Go to last post
  8. Closed: Perfect home advice

    Anyone got advice how to deal with perfect...

    Started by Vi2016‎, 7th March 2016 18:49
    2 Pages
    1 2
    • Replies: 36
    • Views: 5,708
    dx100uk
    2nd October 2017, 02:06 Go to last post
  9. Perfect home scare tactics

    Hey guys hoping you can help. Perfect...

    Started by Davwestend‎, 9th September 2017 13:18
    home, perfect, scare, tactics
    • Replies: 1
    • Views: 848
    dx100uk
    9th September 2017, 20:49 Go to last post
  10. Perfect homes

    Ok next is perfect homes 3 quarters of...

    Started by Gonzo27‎, 29th August 2017 08:29
    • Replies: 1
    • Views: 590
    dx100uk
    29th August 2017, 12:40 Go to last post
  11. somethings wrong - signitures on homebuy Agreement.

    I asked homebuy for my cca with them ...

    Started by mystirio‎, 19th August 2017 23:55
    somethings, wrong
    • Replies: 5
    • Views: 1,214
    mystirio
    23rd August 2017, 20:29 Go to last post
  12. Brighthouse Advice

    Hi all, Hope all are well. I was...

    Started by johnboy2010‎, 24th July 2017 18:53
    advice, brighthouse
    • Replies: 15
    • Views: 1,706
    Markie1973
    31st July 2017, 22:34 Go to last post
  13. Brighthouse SAR Template Letter for DLC/OSC reclaiming

    Firstly, I apologise for this post!! I am...

    Started by tracyab1972‎, 5th July 2017 11:35
    brighthouse, letter, sar, template
    • Replies: 11
    • Views: 1,681
    dx100uk
    19th July 2017, 12:26 Go to last post
  14. Issues with Brighthouse

    I wish I could turn the clock back before I...

    Started by Markie1973‎, 27th March 2017 19:17
    brighthouse, issues, with
    • Replies: 14
    • Views: 1,642
    Bazooka Boo
    7th July 2017, 11:21 Go to last post
  15. Question claiming monies back from bright house

    I spoke to someone from scottish claim...

    Started by tomm00509‎, 28th April 2017 20:43
    back, bright, claiming, from, house, monies
    • Replies: 3
    • Views: 1,590
    martin2006
    28th April 2017, 22:27 Go to last post
  16. Brighthouse will not refund/remove Pre April 2015 Insurances Cover

    Hi Cagger's I know I've been very dumb I...

    Started by UnmoderatetheNet‎, 5th March 2016 16:47
    2 Pages
    1 2
    cover, not, option, optional, refund, remove, service, will
    • Replies: 22
    • Views: 6,094
    dx100uk
    5th April 2017, 13:24 Go to last post
  17. Brighthouse 5 star service - 3yrs old washing machine- they wont replace it

    Hello. Had a whirlpool washing machine...

    Started by Raco‎, 22nd March 2017 18:25
    advice, need, please, quick, some
    • Replies: 14
    • Views: 1,451
    Mrs Hobbit
    28th March 2017, 10:09 Go to last post
  18. Bayv

    Hi there Need some advice please. We...

    Started by canniepay‎, 15th March 2017 12:10
    bayv
    • Replies: 2
    • Views: 807
    dx100uk
    15th March 2017, 12:46 Go to last post
  19. Brighthouse DLC/OSC Reclaiming(1 Viewing) 

    Hello, I am looking for some advice...

    Started by Piglet17‎, 11th March 2017 11:32
    brighthouse, claim, ppi
    • Replies: 4
    • Views: 863
    dx100uk
    13th March 2017, 13:41 Go to last post
  20. Brighthouse Help Needed please regarding early settlement

    Hello everyone I'm sorry to bother you all...

    Started by Wenglish2016‎, 2nd February 2017 17:43
    • Replies: 14
    • Views: 1,824
    Mr.P
    16th February 2017, 15:07 Go to last post
  21. brighthouse Insurance

    Posting for a friend how do they go about...

    Started by wiseajak‎, 14th February 2017 11:25
    • Replies: 2
    • Views: 842
    dx100uk
    14th February 2017, 14:25 Go to last post
  22. Brighthouse

    Hi Hope someone can help as I'm confused!...

    Started by lills66‎, 4th February 2017 19:36
    3 Pages
    1 2 3
    • Replies: 51
    • Views: 3,462
    fletch70
    11th February 2017, 22:12 Go to last post
  23. Help with returned items to brighthouse and arrears please

    Hello, Any advice would be greatly...

    Started by sj2211‎, 2nd January 2017 12:29
    3 Pages
    1 2 3
    • Replies: 40
    • Views: 4,110
    sj2211
    12th January 2017, 08:27 Go to last post
  24. Brighthouse Query-DLC/OSC + odd payment schedule **WON 3468.91 thro FOS**

    My husband took out a Bright House agreement...

    Started by mpenn‎, 11th September 2014 17:59
    4 Pages
    1 2 3 4
    brighthouse, query
    • Replies: 64
    • Views: 30,484
    dx100uk
    8th January 2017, 01:44 Go to last post
  25. Angry Brighthouse - "Stolen Property"

    Disappointing experience dealing with...

    Started by stevew1990‎, 10th October 2016 18:07
    brighthouse, police, property, stolen
    • Replies: 12
    • Views: 2,298
    Rahul BrightHouse Web Relations Team
    6th January 2017, 12:03 Go to last post

+ Post New Thread
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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE
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