Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

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Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


  1. 15th June 2017
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The Consumer Forums: Benefits and HMRC

Sub-Forums Last Post

  1. Questions and problems associated with Child Support Agency.

    Forum Actions:

    Forum Statistics:

    • Threads: 273
    • Posts: 1,869

    Last Post:

    CSA have been... Go to last post

    by dx100uk

    23rd December 2017, 19:40

  2. Tax issues including self assesment/working tax credit and other Tax associated problems/questions.

    Forum Actions:

    Forum Statistics:

    • Threads: 960
    • Posts: 7,984

    Last Post:

    HMRC arrears... Go to last post

    Yesterday, 10:36

  3. Few forums on The CAG have invoked so much criticisms and emotions as ATOS.

    Forum Actions:

    Forum Statistics:

    • Threads: 187
    • Posts: 2,139

    Last Post:

    Recording your... Go to last post

    by kra

    25th October 2017, 04:00

  1. Sticky Threads
  2. Sticky Thread Sticky: Stirling CAB publishes Plain English Guide to help sort out Benefits(1 Viewing) 

    Stirling CAB publishes Plain English Guide...

    Started by stu007‎, 23rd November 2017 00:45
    benefits, cab, english, guide, help, out, plain, publishes, sort, stirling
    • Replies: 1
    • Views: 2,376
    Skinnered
    23rd November 2017, 02:11 Go to last post
  3. Sticky Thread Sticky: Universal Credit national expansion – Tranche two

    Here is a list of all phase II Universal...

    Started by mikeymack2002‎, 15th February 2015 12:52
    3 Pages
    1 2 3
    • Replies: 52
    • Views: 36,654
    mikeymack2002
    25th October 2017, 01:01 Go to last post
  4. Sticky Thread Sticky: Child maintenance calculator **Correct As At Aug 2017**

    Child maintenance calculator READ...

    Started by stu007‎, 10th August 2017 02:43
    calculator, child, maintenance
    • Replies: 0
    • Views: 2,535
    stu007
    10th August 2017, 02:43 Go to last post
  5. Sticky Thread Sticky: Closed: Guide to taking in a Lodger

    Guide to taking in a Lodger What is a...

    Started by stu007‎, 25th March 2017 23:41
    • Replies: 0
    • Views: 4,237
    stu007
    25th March 2017, 23:41 Go to last post
  6. Sticky Thread Sticky: Closed: Personal Independence Payment (PIP) Sources of Interest - Updated March 2017

    Personal Independence Payment (PIP) Document...

    Started by stu007‎, 24th October 2013 23:27
    • Replies: 10
    • Views: 25,930
    stu007
    25th March 2017, 23:13 Go to last post
  7. Sticky Thread Sticky: Closed: See what's going to happen with befefits from 2017

    Over the next few years there are going to...

    Started by mikeymack2002‎, 19th December 2016 22:12
    2017, befefits, from, going, happen, see, what, with
    • Replies: 2
    • Views: 6,789
    antone
    19th December 2016, 23:50 Go to last post
  8. Sticky Thread Sticky: Closed: Mandatory Reconsideration, Appealing or going to a Tribunal? Some useful information

    Note - ignore the (E). This just means that...

    Started by honeybee13‎, 15th March 2010 16:11
    • Replies: 5
    • Views: 95,536
    Conniff
    6th September 2016, 10:00 Go to last post
  9. Sticky Thread Sticky: Closed: Bedroom Tax - Sources of Interest **Correct as at Oct 2015**

    Valuation Office Agency – Rent Officers...

    Started by stu007‎, 13th June 2013 02:03
    bedroom, interest, sources, tax
    • Replies: 1
    • Views: 16,461
    citizenB
    27th January 2016, 11:22 Go to last post
  10. Sticky Thread Sticky: DLA/Pip 12 point diary

    Whilst helping a friend to find a good...

    Started by mikeymack2002‎, 15th December 2015 22:31
    • Replies: 1
    • Views: 12,539
    citizenB
    15th December 2015, 22:41 Go to last post
  11. Sticky Thread Sticky: Information to provide when asking benefit questions

    Hi, and welcome to the CAG Benefit Forum....

    Started by antone‎, 30th September 2015 03:09
    asking, benefit, information, provide, questions, when
    • Replies: 4
    • Views: 11,864
    antone
    1st October 2015, 00:45 Go to last post
  12. Sticky Thread Sticky: DLA to PIPS the time frames and areas affected 2015

    Do you want to know when your area is...

    Started by mikeymack2002‎, 5th May 2015 12:36
    2015, affected, and, areas, dla, frames, pips, the, time
    • Replies: 11
    • Views: 16,505
    citizenB
    2nd June 2015, 08:45 Go to last post
  13. Sticky Thread Sticky: How to… make an appeal against Bedroom Tax

    Bedroom Tax has been a hot topic of late,...

    Started by Michael Browne‎, 29th May 2015 15:39
    against, appeal, bedroom, how, make, tax, to…
    • Replies: 1
    • Views: 16,076
    mikeymack2002
    30th May 2015, 12:16 Go to last post
  14. Sticky Thread Sticky: Want to know more about certain benefits?

    This thread is designed to assist you with...

    Started by mikeymack2002‎, 26th April 2015 14:09
    about, benefits, certain, know, more, want
    • Replies: 1
    • Views: 12,392
    **Margaret**
    26th May 2015, 00:39 Go to last post
  15. Sticky Thread Sticky: Closed: Discretionary Housing Payment **Updated April 2015**

    Discretionary Housing Payment What is...

    Started by stu007‎, 13th June 2013 01:44
    discretionary, housing, payment
    • Replies: 3
    • Views: 18,163
    stu007
    24th April 2015, 00:45 Go to last post
  16. Sticky Thread Sticky: Esa3 (Current as at Jan 2015)

    I'm not sure if it's already been posted,...

    Started by CookieRocks‎, 19th January 2015 18:16
    • Replies: 0
    • Views: 11,577
    CookieRocks
    19th January 2015, 18:16 Go to last post
  17. Sticky Thread Sticky: Closed: Employment and Support Allowance (ESA) Sources of Interest - Updated Oct 2015

    Employment and Support Allowance (ESA)...

    Started by stu007‎, 10th June 2014 23:38
    2014, allowance, and, correct, employment, esa, interest, june, sources, support
    • Replies: 0
    • Views: 12,874
    stu007
    10th June 2014, 23:38 Go to last post
  18. Sticky Thread Sticky: Closed: This Forum - please read

    This forum is intended for the purposes of...

    Started by ErikaPNP‎, 23rd May 2011 18:27
    • Replies: 2
    • Views: 16,320
    antone
    6th January 2014, 17:40 Go to last post
  19. Sticky Thread Sticky: Find your Nearest FOODBANK **Correct as at Aug 2016**

    This is a link to The Trussell Trust which...

    Started by stu007‎, 2nd October 2013 20:08
    find, foodbank, nearest, your
    • Replies: 1
    • Views: 12,169
    RaeUK
    2nd October 2013, 20:22 Go to last post
  20. Sticky Thread Sticky: Closed: Universal Credit Change to Housing Benefit in October

    http://www.housing.org.uk/policy/welfare-refo...

    Started by citizenB‎, 24th September 2013 10:37
    benefit, change, credit, housing, october, universal
    • Replies: 5
    • Views: 11,357
    citizenB
    28th September 2013, 12:40 Go to last post
  21. Sticky Thread Sticky: Closed: New Benefit Cap (Updated December 2015)

    During the summer 2013 a limit will be...

    Started by Conniff‎, 11th September 2013 17:39
    2013, benefit, cap, new, summer
    • Replies: 0
    • Views: 9,224
    Conniff
    11th September 2013, 17:39 Go to last post
  22. Sticky Thread Sticky: Closed: Housing Benefit Reviews, Appeals, Dispute Form and Guidance**Correct as at Oct 2015*

    Housing Benefit Reviews, Appeals,...

    Started by stu007‎, 13th June 2013 01:16
    and, appeals, benefit, dispute, form, guidance, housing, reviews
    • Replies: 0
    • Views: 10,767
    stu007
    13th June 2013, 01:16 Go to last post
  23. Sticky Thread Sticky: Closed: Letter to send if you are being charged bank fees whilst on benefits

    This has been posted elsewhere on the...

    Started by MARTIN3030‎, 9th June 2012 14:48
    are, bank, being, benefits, charged, fees, letter, send, whilst, you
    • Replies: 7
    • Views: 19,675
    dx100uk
    19th May 2013, 11:42 Go to last post
  24. Sticky Thread Sticky: Useful Links/Information

    National Minimum Wage - BERR HM Revenue...

    Started by freakyleaky‎, 2nd January 2008 18:32
    2 Pages
    1 2
    • Replies: 20
    • Views: 47,525
    speedfreek
    15th September 2011, 14:50 Go to last post
  25. Sticky Thread Sticky: Closed: ESA50 Guide

    The site team have given permission for the...

    Started by leemack‎, 10th August 2011 21:22
    • Replies: 1
    • Views: 26,117
    ErikaPNP
    10th August 2011, 22:37 Go to last post
  26. Sticky Thread Sticky: Closed: esa medicals

    Hi all, I recently had a medical for...

    Started by leemack‎, 14th December 2010 19:08
    • Replies: 11
    • Views: 37,304
    alfwithhair
    29th April 2011, 21:30 Go to last post
  27. Sticky Thread Sticky: Closed: Benefits and the Law

    Quite often, members ask on CAG what law is...

    Started by ErikaPNP‎, 16th March 2010 20:40
    • Replies: 1
    • Views: 24,580
    ErikaPNP
    2nd April 2011, 21:13 Go to last post
  28. Sticky Thread Sticky: Closed: Your bank is taking your benefits in charges

    Bank charges and Acts of Parliament...

    Started by steven4064‎, 2nd January 2008 17:26
    2 Pages
    1 2
    • Replies: 34
    • Views: 62,689
    pawnbrokers
    27th October 2010, 14:12 Go to last post
  29. Sticky Thread Sticky: Closed: Benefits A - Z

    There is a full A-Z on benefits available in...

    Started by ErikaPNP‎, 5th September 2010 20:13
    • Replies: 0
    • Views: 27,514
    ErikaPNP
    5th September 2010, 20:13 Go to last post
  30. Forum Threads
  1. failed esa assessment,(1 Viewing) 

    im a 60 year old male , went to sign on...

    Started by bcham‎, 22nd February 2018 18:26
    assessment, esa, failed
    • Replies: 7
    • Views: 496
    Poppy007
    Today, 12:55 Go to last post
  2. DWP Overpayment Recovery 2018(1 Viewing) 

    Hi everyone Well here I am again! ...

    Started by jasperpad‎, Today 08:52
    • Replies: 1
    • Views: 156
    unclebulgaria67
    Today, 12:04 Go to last post
  3. TAX CREDIT - single to joint claim - partner refusing to provide salary details.(1 Viewing) 

    Hello everyone, I'm currently a single...

    Started by Nitaka‎, Yesterday 23:25
    claim, credit, details, joint, partner, provide, refusing, salary, single, tax
    • Replies: 1
    • Views: 240
    GamerNic
    Today, 01:39 Go to last post
  4. Carers Allowance and self employment(1 Viewing) 

    Hello I am hoping someone can advice me on...

    Started by Kessarian‎, 23rd February 2018 19:43
    allowance, and, break from caring to work, carers, employment, self
    • Replies: 2
    • Views: 257
    Kessarian
    Yesterday, 16:12 Go to last post
  5. esa tribunals

    hi everyone , Just looking for some...

    Started by badboy09‎, 23rd February 2018 20:55
    esa, tribunals
    • Replies: 0
    • Views: 186
    badboy09
    23rd February 2018, 20:55 Go to last post
  6. SMI & Council tax exemption....(1 Viewing) 

    Speaking to an advisor today who informed me...

    Started by Bazooka Boo‎, 21st February 2018 17:19
    smi
    • Replies: 4
    • Views: 418
    Bazooka Boo
    22nd February 2018, 20:32 Go to last post
  7. Trade Union stops DWP investigating my complaint(2 Viewing) 

    2 years ago I requested DWP several times...

    Started by kra‎, 25th October 2017 03:42
    2 Pages
    1 2
    calls, complaint, dwp, from, how, investigating, phone, stop, stops, trade, union
    • Replies: 28
    • Views: 2,491
    Bazooka Boo
    20th February 2018, 21:17 Go to last post
  8. Basic Bank account- no credit check

    Hi Came across this recently. For...

    Started by unclebulgaria67‎, 18th February 2018 15:38
    • Replies: 2
    • Views: 321
    Consumer dude
    19th February 2018, 19:37 Go to last post
  9. Basic Bank account - no credit check

    Hi Came across this recently. For...

    Started by unclebulgaria67‎, 20th February 2018 00:44
    account, bank, basic, check, credit
    • Replies: -
    • Views: -
    Mr.P
    19th February 2018, 19:29 Go to last post
  10. Alleged hb overpayment

    Hi All I have been arguing with HB...

    Started by Debvfm‎, 19th February 2018 12:27
    alleged, overpayment
    • Replies: 5
    • Views: 449
    Bazooka Boo
    19th February 2018, 17:55 Go to last post
  11. contribution based ESA

    Just got a phone call from job center plus...

    Started by postmn‎, 16th February 2018 18:34
    based, contribution, esa
    • Replies: 4
    • Views: 554
    postmn
    19th February 2018, 13:51 Go to last post
  12. two interviews

    hi I have a family member who had one...

    Started by peacebee‎, 19th February 2018 04:16
    interview
    • Replies: 3
    • Views: 478
    Bazooka Boo
    19th February 2018, 12:15 Go to last post
  13. Lost letters and 'white mail'

    I have been told that letters sent into the...

    Started by Poppy007‎, 14th February 2018 11:54
    and, letters, lost, mail, white
    • Replies: 7
    • Views: 835
    Bazooka Boo
    18th February 2018, 19:57 Go to last post
  14. Text message appointment reminders JSA

    Are the Text message appointment reminders...

    Started by lostfaith‎, 18th February 2018 14:48
    appointment, jsa, message, reminders, text
    • Replies: 6
    • Views: 475
    Bazooka Boo
    18th February 2018, 18:40 Go to last post
  15. DWP say I've been overpaid(1 Viewing) 

    Hi folks, I'm new to the forum so please...

    Started by Vixen7‎, 5th August 2017 19:46
    2 Pages
    1 2
    and, esa, occupational, pension, vixen7
    • Replies: 34
    • Views: 7,226
    Surfer01
    17th February 2018, 12:54 Go to last post
  16. Telephone recorder information

    Can anyone recommend a telephone recorder. ...

    Started by Poppy007‎, 2nd February 2018 20:48
    information, recorder, telephone
    • Replies: 8
    • Views: 895
    Ford
    16th February 2018, 22:14 Go to last post
  17. Living in a Motorhome and benefits available ?

    Long story short.... Had a cycle accident...

    Started by BurleyBoy7‎, 13th February 2018 14:07
    2 Pages
    1 2
    • Replies: 22
    • Views: 1,112
    honeybee13
    16th February 2018, 16:29 Go to last post
  18. Failed ESA medical

    Told today I have failed my ESA medical all...

    Started by mrpopperspenguins‎, 22nd January 2018 12:59
    esa, failed, medical
    • Replies: 8
    • Views: 1,121
    kra
    15th February 2018, 23:48 Go to last post
  19. PIP assessments: 'Lack of trust' in benefits systems

    PIP assessments: 'Lack of trust' in benefits...

    Started by stu007‎, 14th February 2018 22:45
    assessments, benefits, lack, pip, systems, trust
    • Replies: 1
    • Views: 484
    Nystagmite
    15th February 2018, 17:27 Go to last post
  20. DWP Compliance Letter

    I have received a letter from the local...

    Started by littledotty27‎, 15th February 2018 14:17
    • Replies: 4
    • Views: 439
    littledotty27
    15th February 2018, 14:58 Go to last post
  21. Disability benefits: PIPs should be for 'really disabled'

    Disability benefits should go to "really...

    Started by aw248‎, 26th February 2017 22:54
    2 Pages
    1 2
    benefits, disability, disabled, for, pips, really, should
    • Replies: 26
    • Views: 8,160
    Nystagmite
    14th February 2018, 10:44 Go to last post
  22. Sanctions while on UC

    Just looking for some advice, recently I...

    Started by Channing_tatumfan455‎, 13th February 2018 18:37
    sanctions, while
    • Replies: 3
    • Views: 482
    unclebulgaria67
    13th February 2018, 23:29 Go to last post
  23. Universal credit and renting a room

    Hi long story short. ive been made...

    Started by lost1701‎, 13th February 2018 17:17
    and, credit, renting, room, universal
    • Replies: 4
    • Views: 474
    unclebulgaria67
    13th February 2018, 22:36 Go to last post
  24. ESA WRAG WFIs

    I don't know what to do. I'm in the ESA...

    Started by cyanmagenta‎, 12th February 2018 17:15
    esa, wfis, wrag
    • Replies: 2
    • Views: 446
    Nystagmite
    12th February 2018, 17:42 Go to last post
  25. Esa and permitted work

    Hi - I have applied for ESA Benefit and...

    Started by Poplar88‎, 7th February 2018 18:01
    and, esa, permitted, work
    • Replies: 4
    • Views: 881
    Poplar88
    12th February 2018, 14:24 Go to last post


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