Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


  1. 15th June 2017
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The Consumer Forums: Utilities - Gas, Electricity, Water

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  1. Details of ongoing investigations and those companies involved.

    Forum Actions:

    Forum Statistics:

    • Threads: 24
    • Posts: 37

    Last Post:

    Thumbs down Ombudsman... Go to last post

    by dx100uk

    11th February 2017, 16:21

  1. Sticky Threads
  2. Sticky Thread Sticky: Warm home discount - please check your energy supplier you may be entitled!!!

    Hi Caggers Thought i would mention this...

    Started by stu007‎, 5th May 2012 02:20
    2 Pages
    1 2
    • Replies: 39
    • Views: 34,546
    dx100uk
    28th July 2017, 22:07 Go to last post
  3. Sticky Thread Sticky: Code of Practice for Accurate Bills / Back Billing for Domestic Customers

    Code of Practice for Accurate Bills Back...

    Started by cerberusalert‎, 11th February 2011 09:02
    2 Pages
    1 2
    • Replies: 29
    • Views: 32,519
    jimbobonline
    14th January 2017, 02:18 Go to last post
  4. Sticky Thread Sticky: ScottishPower do you want to sue ScottishPower in England? Contact details

    Scottish Power Scottish power causeway...

    Started by BankFodder‎, 14th April 2015 14:43
    –, contact, details, england, scottishpower, sue, want, you
    • Replies: 1
    • Views: 8,554
    cchange
    6th September 2016, 17:43 Go to last post
  5. Sticky Thread Sticky: Closed: List of Utility Companies 'in house' Debt Collectors

    Post removed.

    Started by zazen.warrior‎, 10th August 2009 09:53
    2 Pages
    1 2
    • Replies: 23
    • Views: 38,666
    dx100uk
    6th August 2015, 01:18 Go to last post
  6. Sticky Thread Sticky: The Gas and Electricity (Consumer Complaints Handling Standards) Regulations 2008

    This may be of some use to consumers when...

    Started by Eversir‎, 18th June 2015 22:20
    2008, and, complaints, consumer, electricity, gas, handling, regulations, standards, the
    • Replies: 0
    • Views: 6,224
    Eversir
    18th June 2015, 22:20 Go to last post
  7. Sticky Thread Sticky: Ofgem New Standards of Conduct for suppliers

    OK so it's not that new, but I haven't seen...

    Started by Eversir‎, 18th June 2015 21:47
    conduct, for, new, ofgem, standards, suppliers
    • Replies: 1
    • Views: 9,476
    fkofilee
    18th June 2015, 21:50 Go to last post
  8. Sticky Thread Sticky: Are you disputing your energy bill with your supplier? What they won't tell you

    If you are disputing your energy bill with...

    Started by BankFodder‎, 14th November 2014 11:32
    are, bill, disputing, energy, supplier, tell, they, what, with, won, you, your
    • Replies: 7
    • Views: 13,916
    tali
    26th December 2014, 13:44 Go to last post
  9. Sticky Thread Sticky: How to Read your Electricity or Gas Meter **Correct as at Feb 2014**(1 Viewing) 

    How to read your Electicity or Gas Meter...

    Started by stu007‎, 24th February 2014 03:01
    • Replies: 0
    • Views: 8,483
    stu007
    24th February 2014, 03:01 Go to last post
  10. Sticky Thread Sticky: Closed: ****Utilities Trust Fund****

    Hi to all In the last few weeks I have...

    Started by mrsfoot‎, 23rd June 2007 16:43
    • Replies: 5
    • Views: 54,813
    cerberusalert
    3rd September 2012, 10:24 Go to last post
  11. Sticky Thread Sticky: Checking Your Meter - Watchdog Report

    Not sure if this has already been posted:- ...

    Started by Brassed off‎, 24th January 2009 13:15
    • Replies: 13
    • Views: 30,768
    citizenB
    31st August 2012, 21:51 Go to last post
  12. Sticky Thread Sticky: Consumer Focus publishes Staying connected-Advice guide booklet for energy customers

    You may have already had one through the...

    Started by MARTIN3030‎, 24th August 2012 11:39
    • Replies: 0
    • Views: 10,848
    MARTIN3030
    24th August 2012, 11:39 Go to last post
  13. Sticky Thread Sticky: East Anglia or North London - your meter readings may be reversed

    I work as a meter reader for Southern and...

    Started by mattlamb‎, 20th May 2011 05:28
    • Replies: 11
    • Views: 16,992
    tallorder
    20th July 2011, 16:17 Go to last post
  14. Sticky Thread Sticky: Pre-pay meter users 'due rebate

    BBC NEWS | UK | Pre-pay meter users 'due...

    Started by Delta82‎, 15th June 2009 07:35
    8 Pages
    1 2 3 4 5 ... 8
    • Replies: 148
    • Views: 78,731
    caro
    22nd March 2011, 21:11 Go to last post
  15. Sticky Thread Sticky: Scottish power prepayment meters PDF Instruction manual/reading info.

    Thanks to Colin Scottish Power official...

    Started by MARTIN3030‎, 16th December 2010 01:42
    • Replies: 0
    • Views: 24,081
    MARTIN3030
    16th December 2010, 01:42 Go to last post
  16. Forum Threads
  1. Never been billed in 7 years - EDF(1 Viewing) 

    Hi, Some advice needed. In the Autumn...

    Started by user_name‎, Yesterday 15:42
    been, billed, edf, never, years
    • Replies: 10
    • Views: 256
    dx100uk
    Yesterday, 22:23 Go to last post
  2. British Gas suddenly cut off gas supply and accused of tampering meter

    Hello all, Thank you for taking the time...

    Started by Emily1234‎, 9th September 2017 02:20
    3 Pages
    1 2 3
    accused, and, british, cut, gas, meter, off, suddenly, supply, tampering
    • Replies: 46
    • Views: 1,781
    Emily1234
    Yesterday, 09:24 Go to last post
  3. Eon Revenue Protection Charges

    Eon sent my vulnerable relative 679.44...

    Started by Laura Cooke‎, 30th June 2017 16:59
    2 Pages
    1 2
    charges, eon, protection, revenue
    • Replies: 25
    • Views: 2,172
    ericsbrother
    20th September 2017, 15:25 Go to last post
  4. Savi EPC Christoher Whatcott T/AS Low Cost EPC (not Savi EPC Ltd).

    In July 2015 I contacted a firm called Savi...

    Started by lulilu‎, 31st July 2017 13:59
    christopher, director, disqualified, epc, savi, whatcott
    • Replies: 5
    • Views: 889
    ericsbrother
    18th September 2017, 12:11 Go to last post
  5. Being pursued by UK Search Enquire DCA regarding northumbrian water debt I Wasnt Responsible for

    Id really appreciate some help on this, I...

    Started by tiydal‎, 16th September 2017 20:25
    • Replies: 16
    • Views: 692
    Bazooka Boo
    17th September 2017, 09:29 Go to last post
  6. EDF. Unprofessional Service

    The services are out sourced and handled in...

    Started by prads‎, 15th September 2017 14:02
    service, unprofessional
    • Replies: 0
    • Views: 193
    prads
    15th September 2017, 14:02 Go to last post
  7. Northumbrian Water - change to billing cycle

    Have had letter from them to state in future...

    Started by ploddertom‎, 11th September 2017 22:01
    billing, change, cycle, northumbrian, water
    • Replies: 2
    • Views: 305
    ericsbrother
    13th September 2017, 10:02 Go to last post
  8. Extra Energy from 12 Oct almost 50% price increase Unit rate goes from 8.998p to 16.580p.!!

    They have decide to jack their prices up as...

    Started by ploddertom‎, 11th September 2017 22:08
    energy, extra
    • Replies: 3
    • Views: 333
    ploddertom
    13th September 2017, 10:01 Go to last post
  9. Severn Trent Water Services

    Hi All I have an interesting one for...

    Started by topcat1802‎, 9th September 2017 09:54
    business, retal, services, severn, trent, water
    • Replies: 4
    • Views: 387
    ericsbrother
    11th September 2017, 11:04 Go to last post
  10. Opus chasing bill for non existant company at our business address **RESOLVED**

    Hi , we are a micro business. We have an...

    Started by Spyder0234‎, 5th September 2017 22:24
    3 Pages
    1 2 3
    electricity, question, supplier
    • Replies: 46
    • Views: 1,702
    ericsbrother
    8th September 2017, 11:50 Go to last post
  11. Warm Home Discount: Claim now

    Don't leave it too late to find out if...

    Started by Michael Browne‎, 17th November 2015 11:52
    4 Pages
    1 2 3 4
    claim, discount, home, now, warm
    • Replies: 65
    • Views: 11,519
    E.ON Company Rep: Malc
    7th September 2017, 15:08 Go to last post
  12. Angry Erroneous snowdrop utility transfers

    Daughter moved into student rental on 1 sept...

    Started by cjs3003‎, 7th September 2017 14:21
    erroneous, transfers, utility
    • Replies: 2
    • Views: 435
    unclebulgaria67
    7th September 2017, 14:41 Go to last post
  13. Scottish Power Grosvenor lservices

    I have been on a prepayment meter for my...

    Started by altcr‎, 5th September 2017 16:40
    grosvenor, lservices, power, scottish
    • Replies: 8
    • Views: 516
    BazzaS
    7th September 2017, 09:36 Go to last post
  14. edf warrant

    We are being threatened with EDF getting a...

    Started by f1man2004‎, 20th August 2014 11:47
    desperate, edf, help, needed
    • Replies: 11
    • Views: 1,423
    E.ON Company Rep: Malc
    6th September 2017, 13:28 Go to last post
  15. @edfenergycs EDF economy7 mix up vs new solar-panels

    Hi, New to the forum so excuse my first...

    Started by kittyconfused‎, 31st August 2017 17:53
    economy7, edf, mix, new, solar-panels
    • Replies: 7
    • Views: 485
    kittyconfused
    4th September 2017, 10:27 Go to last post
  16. Help understand my rights

    Dear all I am in a real mess and would...

    Started by f1man2004‎, 2nd September 2017 00:13
    help, rights, understand
    • Replies: 4
    • Views: 385
    dx100uk
    2nd September 2017, 00:51 Go to last post
  17. E.On Messed Up My Gas Bill and Then Wrecked My Credit Record With Equifax - What Can I do?

    Hello, First off - many thanks in...

    Started by Patch7‎, 24th August 2017 10:07
    e.on, e.on debt collection, equifax, late payment charges, late payment markers
    • Replies: 7
    • Views: 753
    E.ON Company Rep: Malc
    1st September 2017, 15:10 Go to last post
  18. isupply energy

    isupply owe me over 500 in overcharges on...

    Started by vengeancedemon‎, 21st August 2017 13:18
    energy, isupply
    • Replies: 3
    • Views: 572
    ericsbrother
    23rd August 2017, 08:28 Go to last post
  19. screwed up energy co migrations not always utility co fault

    I have been waiting a couple of months for a...

    Started by ericsbrother‎, 18th August 2017 13:30
    always, energy, fault, migrations, not, screwed, utility
    • Replies: 0
    • Views: 435
    ericsbrother
    18th August 2017, 13:30 Go to last post
  20. Scottish power technician from Boiler Care. PLEASE DO NOT TAKE OUT THIS COVER

    We were due our boiler inspection today and...

    Started by kimbomc‎, 15th August 2017 16:41
    • Replies: 2
    • Views: 610
    stu007
    16th August 2017, 00:48 Go to last post
  21. Old Thames water bill - referred to archives??

    Hi all, I have never heard this term before,...

    Started by Ruby_Tuesday‎, 15th August 2017 13:11
    archives, referred
    • Replies: 6
    • Views: 638
    Ruby_Tuesday
    15th August 2017, 15:33 Go to last post
  22. EON Gas Supply - Possible Illegal Warrant and Prepayment meter

    Hello fellow CAGers, I'm trying to help...

    Started by ivorbiggun‎, 1st August 2017 20:07
    and, eon, gas, illegal, meter, possible, prepayment, supply, warrant
    • Replies: 13
    • Views: 1,178
    Leakie
    12th August 2017, 08:37 Go to last post
  23. Co-OP Energy Threatening to move me to a higher tariff

    Since becoming unemployed I've fallen behind...

    Started by Faustus‎, 10th August 2017 16:32
    energy, higher, move, tarriff, threatening
    • Replies: 1
    • Views: 416
    mikeymack2002
    10th August 2017, 17:06 Go to last post
  24. Intersting reading about energy suppliers

    Complaints to energy companies research...

    Started by mikeymack2002‎, 10th August 2017 16:52
    about, energy, intersting, reading, suppliers
    • Replies: 0
    • Views: 443
    mikeymack2002
    10th August 2017, 16:52 Go to last post
  25. EDF - leaving fees

    Ok. Let me try and be brief but also give...

    Started by robthebuilder‎, 9th August 2017 13:28
    another, edf, probelm, them, with, yet
    • Replies: 10
    • Views: 519
    robthebuilder
    9th August 2017, 14:29 Go to last post


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