Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

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Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

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The Consumer Forums: Utilities - Gas, Electricity, Water

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  1. Details of ongoing investigations and those companies involved.

    Forum Actions:

    Forum Statistics:

    • Threads: 24
    • Posts: 37

    Last Post:

    Thumbs down Ombudsman... Go to last post

    by dx100uk

    11th February 2017, 16:21

  1. Sticky Threads
  2. Sticky Thread Sticky: Code of Practice for Accurate Bills / Back Billing for Domestic Customers

    Code of Practice for Accurate Bills Back...

    Started by cerberusalert‎, 11th February 2011 09:02
    2 Pages
    1 2
    • Replies: 29
    • Views: 30,166
    jimbobonline
    14th January 2017, 02:18 Go to last post
  3. Sticky Thread Sticky: Warm home discount - please check your energy supplier you may be entitled!!!

    Hi Caggers Thought i would mention this...

    Started by stu007‎, 5th May 2012 02:20
    2 Pages
    1 2
    • Replies: 36
    • Views: 31,558
    stu007
    1st October 2016, 01:27 Go to last post
  4. Sticky Thread Sticky: ScottishPower do you want to sue ScottishPower in England? Contact details

    Scottish Power Scottish power causeway...

    Started by BankFodder‎, 14th April 2015 14:43
    –, contact, details, england, scottishpower, sue, want, you
    • Replies: 1
    • Views: 6,168
    cchange
    6th September 2016, 17:43 Go to last post
  5. Sticky Thread Sticky: Closed: List of Utility Companies 'in house' Debt Collectors

    Post removed.

    Started by zazen.warrior‎, 10th August 2009 09:53
    2 Pages
    1 2
    • Replies: 23
    • Views: 36,554
    dx100uk
    6th August 2015, 01:18 Go to last post
  6. Sticky Thread Sticky: The Gas and Electricity (Consumer Complaints Handling Standards) Regulations 2008

    This may be of some use to consumers when...

    Started by Eversir‎, 18th June 2015 22:20
    2008, and, complaints, consumer, electricity, gas, handling, regulations, standards, the
    • Replies: 0
    • Views: 5,188
    Eversir
    18th June 2015, 22:20 Go to last post
  7. Sticky Thread Sticky: Ofgem New Standards of Conduct for suppliers

    OK so it's not that new, but I haven't seen...

    Started by Eversir‎, 18th June 2015 21:47
    conduct, for, new, ofgem, standards, suppliers
    • Replies: 1
    • Views: 8,088
    fkofilee
    18th June 2015, 21:50 Go to last post
  8. Sticky Thread Sticky: Are you disputing your energy bill with your supplier? What they won't tell you

    If you are disputing your energy bill with...

    Started by BankFodder‎, 14th November 2014 11:32
    are, bill, disputing, energy, supplier, tell, they, what, with, won, you, your
    • Replies: 7
    • Views: 12,246
    tali
    26th December 2014, 13:44 Go to last post
  9. Sticky Thread Sticky: How to Read your Electricity or Gas Meter **Correct as at Feb 2014**

    How to read your Electicity or Gas Meter...

    Started by stu007‎, 24th February 2014 03:01
    • Replies: 0
    • Views: 7,536
    stu007
    24th February 2014, 03:01 Go to last post
  10. Sticky Thread Sticky: Closed: ****Utilities Trust Fund****

    Hi to all In the last few weeks I have...

    Started by mrsfoot‎, 23rd June 2007 16:43
    • Replies: 5
    • Views: 52,876
    cerberusalert
    3rd September 2012, 10:24 Go to last post
  11. Sticky Thread Sticky: Checking Your Meter - Watchdog Report

    Not sure if this has already been posted:- ...

    Started by Brassed off‎, 24th January 2009 13:15
    • Replies: 13
    • Views: 28,997
    citizenB
    31st August 2012, 21:51 Go to last post
  12. Sticky Thread Sticky: Consumer Focus publishes Staying connected-Advice guide booklet for energy customers

    You may have already had one through the...

    Started by MARTIN3030‎, 24th August 2012 11:39
    • Replies: 0
    • Views: 9,923
    MARTIN3030
    24th August 2012, 11:39 Go to last post
  13. Sticky Thread Sticky: East Anglia or North London - your meter readings may be reversed

    I work as a meter reader for Southern and...

    Started by mattlamb‎, 20th May 2011 05:28
    • Replies: 11
    • Views: 16,092
    tallorder
    20th July 2011, 16:17 Go to last post
  14. Sticky Thread Sticky: Pre-pay meter users 'due rebate

    BBC NEWS | UK | Pre-pay meter users 'due...

    Started by Delta82‎, 15th June 2009 07:35
    8 Pages
    1 2 3 4 5 ... 8
    • Replies: 148
    • Views: 75,883
    caro
    22nd March 2011, 21:11 Go to last post
  15. Sticky Thread Sticky: Scottish power prepayment meters PDF Instruction manual/reading info.

    Thanks to Colin Scottish Power official...

    Started by MARTIN3030‎, 16th December 2010 01:42
    • Replies: 0
    • Views: 23,430
    MARTIN3030
    16th December 2010, 01:42 Go to last post
  16. Forum Threads
  1. Spark/Countrywide have hijacked my supply!(1 Viewing) 

    I received a letter from Spark Energy...

    Started by billy_79‎, 20th January 2017 15:26
    countrywide, have, hijacked, spark, supply
    • Replies: 10
    • Views: 876
    billy_79
    Yesterday, 17:00 Go to last post
  2. Unhappy Late Payments on Credit File(1 Viewing) 

    Hi All, I was wondering if anyone had any...

    Started by bruss49‎, 21st April 2017 14:57
    credit, file, late, payments
    • Replies: 3
    • Views: 274
    batman1956
    22nd April 2017, 07:24 Go to last post
  3. EBICO changes(1 Viewing) 

    Just had an email from Ebico to advise that...

    Started by unclebulgaria67‎, 25th February 2017 16:51
    changes, ebico
    • Replies: 15
    • Views: 974
    stevenpc
    21st April 2017, 20:39 Go to last post
  4. EON Victims Group(1 Viewing) 

    Why take any dispute to the Ombudsman , is...

    Started by Mike Glynn‎, 18th January 2017 13:39
    3 Pages
    1 2 3
    • Replies: 43
    • Views: 4,553
    BazzaS
    21st April 2017, 14:25 Go to last post
  5. Scottish Power Switch Objection - Beyond Frutration

    This situation now is so ridiculous it is...

    Started by hanc‎, 20th April 2017 21:49
    beyond, frutration, objection, power, scottish, switch
    • Replies: 2
    • Views: 250
    hanc
    21st April 2017, 09:43 Go to last post
  6. Co-op Energy(1 Viewing) 

    Hi, I have just received a letter from...

    Started by snowdragon‎, 10th March 2017 13:03
    4 Pages
    1 2 3 4
    energy
    • Replies: 63
    • Views: 1,713
    snowdragon
    20th April 2017, 21:28 Go to last post
  7. @BritishGasHelp Lisa Ferguson v British Gas Trading Ltd

    Here is one for the Consumer Action Group ...

    Started by Mike Glynn‎, 18th February 2017 10:29
    british, ferguson, gas, lisa, ltd, trading
    • Replies: 10
    • Views: 1,018
    Mike Glynn
    19th April 2017, 19:30 Go to last post
  8. British Gas

    Hi I moved in to my flat on the 28/12/12...

    Started by Mzoe36‎, 19th April 2017 17:51
    british, gas
    • Replies: 3
    • Views: 224
    BankFodder
    19th April 2017, 19:22 Go to last post
  9. @FirstUtility How to make First Utility Listen

    Hi We have been harassed with debt...

    Started by MakeFirstUtilitylisten‎, 17th March 2017 11:49
    first, how, listen, make, utility
    • Replies: 17
    • Views: 903
    ajs444
    19th April 2017, 16:43 Go to last post
  10. @thameswater Thames Water Customer Assistance Fund - help to pay your water bills

    Thames Water has a fund in place which can...

    Started by BankFodder‎, 11th December 2014 14:01
    assistance, bills, customer, fund, help, pay, thames, water, your
    • Replies: 3
    • Views: 2,025
    jimbobonline
    18th April 2017, 10:00 Go to last post
  11. Pay in full for central heating system not fully functioning?

    Hi We had a new central heating system, ...

    Started by dalifnei‎, 14th April 2017 10:19
    central, for, full, fully, functioning, heating, not, pay, system
    • Replies: 5
    • Views: 318
    Old Cogger
    14th April 2017, 15:07 Go to last post
  12. Economy Energy took over my Mothers Gas and Electric, apparently without her Knowledge

    Hi All, I'm looking for some...

    Started by bob2016‎, 1st December 2016 15:06
    4 Pages
    1 2 3 4
    and, apparently, economy, electric, energy, gas, her, knowledge, mothers, over, took, without
    • Replies: 72
    • Views: 4,418
    bob2016
    12th April 2017, 22:46 Go to last post
  13. Exclamation Time to Switch Supplier?

    Check your tariff and compare. ...

    Started by Ford‎, 10th February 2017 21:19
    2 Pages
    1 2
    supplier, switch, time
    • Replies: 28
    • Views: 1,376
    Ford
    12th April 2017, 15:57 Go to last post
  14. British gas switch woes

    Hi folks, looking for any advice/info....

    Started by HomerRamone‎, 22nd February 2017 19:49
    • Replies: 6
    • Views: 755
    HomerRamone
    11th April 2017, 14:35 Go to last post
  15. Switched Energy Supplier question - spark turned up at my door - should i switch?(1 Viewing) 

    I switched energy supplier, am on pay as you...

    Started by gigs‎, 8th April 2017 22:32
    energy, supplier, switched
    • Replies: 9
    • Views: 562
    gigs
    10th April 2017, 23:15 Go to last post
  16. Question How often should this electric meter be replaced?

    Greetings Ladies and Gents how often should...

    Started by ASIIndustries‎, 4th April 2017 17:10
    electric, how, meter, often, replaced, should, this
    • Replies: 3
    • Views: 346
    Ford
    5th April 2017, 17:49 Go to last post
  17. British gas and standing order.

    British gas have informed me that they no...

    Started by Consumer dude‎, 31st March 2017 22:16
    and, british, gas, order, standing
    • Replies: 9
    • Views: 521
    dx100uk
    2nd April 2017, 16:03 Go to last post
  18. Welsh Water Default on account lowered my credit score from high to low

    Hi, I've been trying to despute my water...

    Started by Arty dinmore‎, 22nd January 2016 04:45
    account, credit, default, from, high, low, lowered, score, water, welsh
    • Replies: 13
    • Views: 2,403
    Mrs Hobbit
    29th March 2017, 10:54 Go to last post
  19. Scottish Power, the Ombudsman, and multiple meters!

    Hi I moved into an old house with 3 meters,...

    Started by dalifnei‎, 24th March 2017 17:40
    • Replies: 6
    • Views: 532
    Ford
    28th March 2017, 18:42 Go to last post
  20. Search UK Ltd - advice would be appreciated

    Hello. Newbies 1st post. July 2014 I went...

    Started by dollymops01‎, 21st March 2017 22:55
    advice, appreciated, ltd, search, would
    • Replies: 10
    • Views: 555
    dollymops01
    22nd March 2017, 18:31 Go to last post
  21. Npower - Warrant while in credit and edited bills

    Hi guys, I've got a very long and...

    Started by JumboJimbo‎, 5th March 2017 12:39
    2 Pages
    1 2
    • Replies: 30
    • Views: 2,323
    pmam
    20th March 2017, 18:29 Go to last post
  22. Hudson rather overkeen issuing of bills

    I got my fuel bill on the 8th Mar with an...

    Started by ericsbrother‎, 17th March 2017 17:20
    bills, hudson, issuing, overkeen, rather
    • Replies: 0
    • Views: 281
    ericsbrother
    17th March 2017, 17:20 Go to last post
  23. First Utility

    I changed to these suppliers last...

    Started by ajs444‎, 7th February 2013 11:02
    3 Pages
    1 2 3
    company, first, sar, utility
    • Replies: 40
    • Views: 8,423
    Ford
    16th March 2017, 16:44 Go to last post
  24. Utility Warehouse - extortionate & threatening billing practices(1 Viewing) 

    I have had an ongoing nightmare with Utility...

    Started by amcmechan‎, 25th August 2011 15:02
    2 Pages
    1 2
    • Replies: 29
    • Views: 44,922
    SmallTalk
    15th March 2017, 17:32 Go to last post
  25. First Utility giving out my personal details to a 3rd Party

    Hi CAG, hope this doesn't come across as too...

    Started by extrobe‎, 21st February 2017 14:41
    data protection, first, marketing, spam, utility
    • Replies: 4
    • Views: 901
    Ford
    14th March 2017, 21:54 Go to last post


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