Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

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Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

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The Consumer Forums: Utilities - Gas, Electricity, Water

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  1. Details of ongoing investigations and those companies involved.

    Forum Actions:

    Forum Statistics:

    • Threads: 24
    • Posts: 37

    Last Post:

    Thumbs down Ombudsman... Go to last post

    by dx100uk

    11th February 2017, 16:21

  1. Sticky Threads
  2. Sticky Thread Sticky: Code of Practice for Accurate Bills / Back Billing for Domestic Customers

    Code of Practice for Accurate Bills Back...

    Started by cerberusalert‎, 11th February 2011 09:02
    2 Pages
    1 2
    • Replies: 29
    • Views: 30,616
    jimbobonline
    14th January 2017, 02:18 Go to last post
  3. Sticky Thread Sticky: Warm home discount - please check your energy supplier you may be entitled!!!

    Hi Caggers Thought i would mention this...

    Started by stu007‎, 5th May 2012 02:20
    2 Pages
    1 2
    • Replies: 36
    • Views: 31,983
    stu007
    1st October 2016, 01:27 Go to last post
  4. Sticky Thread Sticky: ScottishPower – do you want to sue ScottishPower in England? – Contact details

    Scottish Power Scottish power causeway...

    Started by BankFodder‎, 14th April 2015 14:43
    –, contact, details, england, scottishpower, sue, want, you
    • Replies: 1
    • Views: 6,718
    cchange
    6th September 2016, 17:43 Go to last post
  5. Sticky Thread Sticky: Closed: List of Utility Companies 'in house' Debt Collectors

    Post removed.

    Started by zazen.warrior‎, 10th August 2009 09:53
    2 Pages
    1 2
    • Replies: 23
    • Views: 37,019
    dx100uk
    6th August 2015, 01:18 Go to last post
  6. Sticky Thread Sticky: The Gas and Electricity (Consumer Complaints Handling Standards) Regulations 2008

    This may be of some use to consumers when...

    Started by Eversir‎, 18th June 2015 22:20
    2008, and, complaints, consumer, electricity, gas, handling, regulations, standards, the
    • Replies: 0
    • Views: 5,383
    Eversir
    18th June 2015, 22:20 Go to last post
  7. Sticky Thread Sticky: Ofgem New Standards of Conduct for suppliers

    OK so it's not that new, but I haven't seen...

    Started by Eversir‎, 18th June 2015 21:47
    conduct, for, new, ofgem, standards, suppliers
    • Replies: 1
    • Views: 8,384
    fkofilee
    18th June 2015, 21:50 Go to last post
  8. Sticky Thread Sticky: Are you disputing your energy bill with your supplier? What they won't tell you

    If you are disputing your energy bill with...

    Started by BankFodder‎, 14th November 2014 11:32
    are, bill, disputing, energy, supplier, tell, they, what, with, won, you, your
    • Replies: 7
    • Views: 12,597
    tali
    26th December 2014, 13:44 Go to last post
  9. Sticky Thread Sticky: How to Read your Electricity or Gas Meter **Correct as at Feb 2014**

    How to read your Electicity or Gas Meter...

    Started by stu007‎, 24th February 2014 03:01
    • Replies: 0
    • Views: 7,733
    stu007
    24th February 2014, 03:01 Go to last post
  10. Sticky Thread Sticky: Closed: ****Utilities Trust Fund****

    Hi to all In the last few weeks I have...

    Started by mrsfoot‎, 23rd June 2007 16:43
    • Replies: 5
    • Views: 53,286
    cerberusalert
    3rd September 2012, 10:24 Go to last post
  11. Sticky Thread Sticky: Checking Your Meter - Watchdog Report

    Not sure if this has already been posted:- ...

    Started by Brassed off‎, 24th January 2009 13:15
    • Replies: 13
    • Views: 29,371
    citizenB
    31st August 2012, 21:51 Go to last post
  12. Sticky Thread Sticky: Consumer Focus publishes Staying connected-Advice guide booklet for energy customers

    You may have already had one through the...

    Started by MARTIN3030‎, 24th August 2012 11:39
    • Replies: 0
    • Views: 10,118
    MARTIN3030
    24th August 2012, 11:39 Go to last post
  13. Sticky Thread Sticky: East Anglia or North London - your meter readings may be reversed

    I work as a meter reader for Southern and...

    Started by mattlamb‎, 20th May 2011 05:28
    • Replies: 11
    • Views: 16,276
    tallorder
    20th July 2011, 16:17 Go to last post
  14. Sticky Thread Sticky: Pre-pay meter users 'due rebate

    BBC NEWS | UK | Pre-pay meter users 'due...

    Started by Delta82‎, 15th June 2009 07:35
    8 Pages
    1 2 3 4 5 ... 8
    • Replies: 148
    • Views: 76,429
    caro
    22nd March 2011, 21:11 Go to last post
  15. Sticky Thread Sticky: Scottish power prepayment meters PDF Instruction manual/reading info.

    Thanks to Colin Scottish Power official...

    Started by MARTIN3030‎, 16th December 2010 01:42
    • Replies: 0
    • Views: 23,530
    MARTIN3030
    16th December 2010, 01:42 Go to last post
  16. Forum Threads
  1. Npower and Wescot have started chasing a supposed debt again…

    ’ll try and keep this as brief as possible...

    Started by Debthel7343‎, 21st May 2017 17:10
    again…, amounts, and, chasing, debt, demanding, have, npower, started, supposed, variable, wescot, wescott
    • Replies: 16
    • Views: 710
    dx100uk
    25th May 2017, 17:39 Go to last post
  2. Wescott demanding variable amounts

    Hi, I could do with a bit of advice on this...

    Started by Debthel7343‎, 25th May 2017 15:41
    amounts, demanding, variable, wescott
    • Replies: -
    • Views: -
    Debthel7343
    25th May 2017, 15:30 Go to last post
  3. Interest on money taken when no service was supplied(1 Viewing) 

    Hi, I am thinking of making a small...

    Started by IhateBG‎, 18th May 2017 12:44
    • Replies: 6
    • Views: 563
    ericsbrother
    25th May 2017, 15:02 Go to last post
  4. Question Course of Action

    Good Evening, My neighbours and I have...

    Started by DaveW23‎, 23rd May 2017 21:43
    action, course
    • Replies: 3
    • Views: 260
    BankFodder
    24th May 2017, 07:39 Go to last post
  5. NPOWER letter and refund received 5 years after moving out ! entitled to Interest ?

    We received a letter from Npower recently, ...

    Started by timgttdi‎, 23rd May 2017 14:10
    after, and, bill, letter, moving, npower, out, received, years
    • Replies: 3
    • Views: 299
    ericsbrother
    23rd May 2017, 18:52 Go to last post
  6. Moved into new house, mismatch with Electricity Reading

    Hi all, I'll be brief. We moved into a...

    Started by PaoloP‎, 21st May 2017 12:30
    electricity, house, into, mismatch, moved, new, reading, with
    • Replies: 5
    • Views: 287
    E.ON Company Rep: Malc
    23rd May 2017, 12:21 Go to last post
  7. Warm Home Discount: Claim now

    Don't leave it too late to find out if...

    Started by Michael Browne‎, 17th November 2015 11:52
    3 Pages
    1 2 3
    claim, discount, home, now, warm
    • Replies: 55
    • Views: 9,611
    45002
    22nd May 2017, 19:16 Go to last post
  8. GB Energy (in receivership) demand for money(1 Viewing) 

    As many of you know GB energy went into...

    Started by Argyll‎, 3rd May 2017 10:11
    • Replies: 4
    • Views: 553
    LeighW
    20th May 2017, 09:51 Go to last post
  9. Scottish Power Switch Objection - Beyond Frutration

    This situation now is so ridiculous it is...

    Started by hanc‎, 20th April 2017 21:49
    beyond, frutration, objection, power, scottish, switch
    • Replies: 11
    • Views: 731
    hanc
    17th May 2017, 11:03 Go to last post
  10. @FirstUtility How to make First Utility Listen

    Hi We have been harassed with debt...

    Started by MakeFirstUtilitylisten‎, 17th March 2017 11:49
    2 Pages
    1 2
    first, how, listen, make, utility
    • Replies: 20
    • Views: 1,274
    ajs444
    16th May 2017, 15:58 Go to last post
  11. @CoopEnergyHelp Co-op energy recovering debt from GB energy account.

    Hi, I was a customer of GB energy for a...

    Started by robingetz‎, 16th May 2017 13:34
    account, debt, energy, from, recovering
    • Replies: 1
    • Views: 194
    dx100uk
    16th May 2017, 13:53 Go to last post
  12. Gas superstore goes bust

    GAS SUPERSTORE LEICESTER GOES BUST TAKING...

    Started by carl2017‎, 11th May 2017 18:48
    bust, gas, goes, superstore
    • Replies: 14
    • Views: 1,456
    carl2017
    14th May 2017, 12:23 Go to last post
  13. British gas

    Hello I wonder if someone can clear a...

    Started by nannamoon1‎, 12th May 2017 18:01
    british, gas
    • Replies: 4
    • Views: 302
    nannamoon1
    12th May 2017, 19:37 Go to last post
  14. British Gas cause damage resulting in injury

    I've never done this before so please bear...

    Started by AmberMagic‎, 2nd May 2017 21:26
    british gas, damage, injury
    • Replies: 14
    • Views: 1,091
    BazzaS
    11th May 2017, 12:07 Go to last post
  15. Uncollected direct debit by Flow

    In March/April 2015 I signed up with Flow...

    Started by lordswood‎, 9th May 2017 17:20
    debit, direct, uncollected
    • Replies: 1
    • Views: 296
    dx100uk
    9th May 2017, 18:11 Go to last post
  16. EON Victims Group

    Why take any dispute to the Ombudsman , is...

    Started by Mike Glynn‎, 18th January 2017 13:39
    3 Pages
    1 2 3
    • Replies: 46
    • Views: 5,581
    Mike Glynn
    8th May 2017, 12:24 Go to last post
  17. @BritishGasHelp Lisa Ferguson v British Gas Trading Ltd

    Here is one for the Consumer Action Group ...

    Started by Mike Glynn‎, 18th February 2017 10:29
    british, ferguson, gas, lisa, ltd, trading
    • Replies: 12
    • Views: 1,461
    Mike Glynn
    8th May 2017, 12:21 Go to last post
  18. Scottish Power: Confusing Literature on Bills

    Hello Friends, Scottish Power, my...

    Started by landlor‎, 3rd May 2017 07:01
    bills, confusing, literature, power, scottish
    • Replies: 16
    • Views: 647
    BazzaS
    7th May 2017, 21:36 Go to last post
  19. British Gas - threats

    Hi I set up a Payment Plan with British Gas...

    Started by HP Mum‎, 2nd May 2017 13:16
    british, gas, threats
    • Replies: 6
    • Views: 557
    Old Cogger
    6th May 2017, 09:51 Go to last post
  20. EXTRA ENERGY and now hassle from Credit Style

    I was with EE for a relatively short period...

    Started by strikealimey‎, 3rd May 2017 16:19
    and, credit, energy, extra, from, hassle, now, style
    • Replies: 4
    • Views: 403
    strikealimey
    4th May 2017, 07:09 Go to last post
  21. IRESA ENERGY - Good or Bad?

    Hi everyone My current EDF tariff is due...

    Started by Heckler‎, 13th January 2017 20:44
    bad, energy, good, iresa
    • Replies: 4
    • Views: 2,250
    cccustard
    3rd May 2017, 15:09 Go to last post
  22. British Gas trying to pre-empt complaints process, strong-arm me for payment

    Hi all, I need some help understanding...

    Started by lingyai‎, 27th April 2017 23:29
    • Replies: 6
    • Views: 616
    BankFodder
    28th April 2017, 21:36 Go to last post
  23. Spark/Countrywide have hijacked my supply!(2 Viewing) 

    I received a letter from Spark Energy...

    Started by billy_79‎, 20th January 2017 15:26
    countrywide, have, hijacked, spark, supply
    • Replies: 11
    • Views: 1,184
    ericsbrother
    26th April 2017, 08:47 Go to last post
  24. Unhappy Late Payments on Credit File

    Hi All, I was wondering if anyone had any...

    Started by bruss49‎, 21st April 2017 14:57
    credit, file, late, payments
    • Replies: 3
    • Views: 422
    batman1956
    22nd April 2017, 07:24 Go to last post
  25. EBICO changes

    Just had an email from Ebico to advise that...

    Started by unclebulgaria67‎, 25th February 2017 16:51
    changes, ebico
    • Replies: 15
    • Views: 1,192
    stevenpc
    21st April 2017, 20:39 Go to last post


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