Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


  1. 15th June 2017
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The Consumer Forums: Utilities - Gas, Electricity, Water

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  1. Details of ongoing investigations and those companies involved.

    Forum Actions:

    Forum Statistics:

    • Threads: 22
    • Posts: 29

    Last Post:

    Prepay meter... Go to last post

    21st September 2016, 13:42

  1. Sticky Threads
  2. Sticky Thread Sticky: Warm home discount - please check your energy supplier you may be entitled!!!

    Hi Caggers Thought i would mention this...

    Started by stu007‎, 5th May 2012 03:20
    2 Pages
    1 2
    • Replies: 39
    • Views: 37,353
    dx100uk
    28th July 2017, 23:07 Go to last post
  3. Sticky Thread Sticky: Code of Practice for Accurate Bills / Back Billing for Domestic Customers

    Code of Practice for Accurate Bills Back...

    Started by cerberusalert‎, 11th February 2011 10:02
    2 Pages
    1 2
    • Replies: 29
    • Views: 35,226
    jimbobonline
    14th January 2017, 03:18 Go to last post
  4. Sticky Thread Sticky: ScottishPower do you want to sue ScottishPower in England? Contact details

    Scottish Power Scottish power causeway...

    Started by BankFodder‎, 14th April 2015 15:43
    –, contact, details, england, scottishpower, sue, want, you
    • Replies: 1
    • Views: 9,970
    cchange
    6th September 2016, 18:43 Go to last post
  5. Sticky Thread Sticky: Closed: List of Utility Companies 'in house' Debt Collectors

    Post removed.

    Started by zazen.warrior‎, 10th August 2009 10:53
    2 Pages
    1 2
    • Replies: 23
    • Views: 40,647
    dx100uk
    6th August 2015, 02:18 Go to last post
  6. Sticky Thread Sticky: The Gas and Electricity (Consumer Complaints Handling Standards) Regulations 2008

    This may be of some use to consumers when...

    Started by Eversir‎, 18th June 2015 23:20
    2008, and, complaints, consumer, electricity, gas, handling, regulations, standards, the
    • Replies: 0
    • Views: 7,249
    Eversir
    18th June 2015, 23:20 Go to last post
  7. Sticky Thread Sticky: Closed: Ofgem New Standards of Conduct for suppliers

    OK so it's not that new, but I haven't seen...

    Started by Eversir‎, 18th June 2015 22:47
    conduct, for, new, ofgem, standards, suppliers
    • Replies: 1
    • Views: 10,382
    fkofilee
    18th June 2015, 22:50 Go to last post
  8. Sticky Thread Sticky: Are you disputing your energy bill with your supplier? What they won't tell you

    If you are disputing your energy bill with...

    Started by BankFodder‎, 14th November 2014 12:32
    are, bill, disputing, energy, supplier, tell, they, what, with, won, you, your
    • Replies: 7
    • Views: 15,424
    tali
    26th December 2014, 14:44 Go to last post
  9. Sticky Thread Sticky: How to Read your Electricity or Gas Meter **Correct as at Feb 2014**

    How to read your Electicity or Gas Meter...

    Started by stu007‎, 24th February 2014 04:01
    • Replies: 0
    • Views: 9,281
    stu007
    24th February 2014, 04:01 Go to last post
  10. Sticky Thread Sticky: Closed: ****Utilities Trust Fund****

    Hi to all In the last few weeks I have...

    Started by mrsfoot‎, 23rd June 2007 17:43
    • Replies: 5
    • Views: 56,467
    cerberusalert
    3rd September 2012, 11:24 Go to last post
  11. Sticky Thread Sticky: Checking Your Meter - Watchdog Report

    Not sure if this has already been posted:- ...

    Started by Brassed off‎, 24th January 2009 14:15
    • Replies: 13
    • Views: 32,347
    citizenB
    31st August 2012, 22:51 Go to last post
  12. Sticky Thread Sticky: Consumer Focus publishes Staying connected-Advice guide booklet for energy customers

    You may have already had one through the...

    Started by MARTIN3030‎, 24th August 2012 12:39
    • Replies: 0
    • Views: 13,054
    MARTIN3030
    24th August 2012, 12:39 Go to last post
  13. Sticky Thread Sticky: East Anglia or North London - your meter readings may be reversed

    I work as a meter reader for Southern and...

    Started by mattlamb‎, 20th May 2011 06:28
    • Replies: 11
    • Views: 17,616
    tallorder
    20th July 2011, 17:17 Go to last post
  14. Sticky Thread Sticky: Pre-pay meter users 'due rebate

    BBC NEWS | UK | Pre-pay meter users 'due...

    Started by Delta82‎, 15th June 2009 08:35
    8 Pages
    1 2 3 4 5 ... 8
    • Replies: 148
    • Views: 81,289
    caro
    22nd March 2011, 22:11 Go to last post
  15. Sticky Thread Sticky: Scottish power prepayment meters PDF Instruction manual/reading info.

    Thanks to Colin Scottish Power official...

    Started by MARTIN3030‎, 16th December 2010 02:42
    • Replies: 0
    • Views: 24,636
    MARTIN3030
    16th December 2010, 02:42 Go to last post
  16. Forum Threads
  1. SSE issues

    Have been involved in a dispute with SSE...

    Started by William Burroughs‎, 15th February 2018 23:40
    issues, sse
    • Replies: 12
    • Views: 584
    William Burroughs
    Today, 10:20 Go to last post
  2. Angry Npower arrears

    Hi one and all, I am hoping that...

    Started by jacko428‎, 27th June 2009 18:02
    npower
    • Replies: 19
    • Views: 3,047
    dx100uk
    Yesterday, 16:59 Go to last post
  3. Npower

    Hi all, my daughter is getting harassed by...

    Started by jacko428‎, 17th February 2018 17:14
    npower
    • Replies: -
    • Views: -
    Bazooka Boo
    17th February 2018, 16:12 Go to last post
  4. SSE issues

    Have been involved in a dispute with SSE...

    Started by William Burroughs‎, 15th February 2018 23:45
    issues, sse
    • Replies: -
    • Views: -
    William Burroughs
    15th February 2018, 23:41 Go to last post
  5. Welsh water

    please can some one help me I've...

    Started by Denise007‎, 12th February 2018 16:32
    2 Pages
    1 2
    water, welsh
    • Replies: 21
    • Views: 788
    kjun
    15th February 2018, 21:39 Go to last post
  6. EON warrant and pre payment meter

    Hi i have arrears on my gas and electric...

    Started by morgan8080‎, 15th February 2018 13:20
    and, eon, meter, payment, pre, warrant
    • Replies: 3
    • Views: 233
    unclebulgaria67
    15th February 2018, 20:27 Go to last post
  7. Eon - Arvato asking for money for a non existant account

    Hi there, looking for some advice on how...

    Started by LarissaJ‎, 31st January 2018 16:59
    account, arvato, asking, eon, existant, for, money, non
    • Replies: 6
    • Views: 567
    LarissaJ
    14th February 2018, 17:40 Go to last post
  8. New proposals to help vulnerable people benefit from cheaper energy

    New proposals to help vulnerable people...

    Started by stu007‎, 12th February 2018 22:59
    benefit, cheaper, energy, from, help, new, people, proposals, vulnerable
    • Replies: 0
    • Views: 259
    stu007
    12th February 2018, 22:59 Go to last post
  9. Enforcement Undertakings accepted from United Utilities

    Enforcement Undertakings accepted from...

    Started by stu007‎, 9th February 2018 02:45
    accepted, enforcement, from, undertakings, united, utilities
    • Replies: 0
    • Views: 333
    stu007
    9th February 2018, 02:45 Go to last post
  10. Green Star Energy Agency doorstepper

    Towards the end of April 2017, an agent...

    Started by spinningfish‎, 7th February 2018 12:13
    angergy, energy, green, star
    • Replies: 3
    • Views: 314
    Gg84
    7th February 2018, 13:09 Go to last post
  11. @npowerhelp I really need help.

    I am desperately trying to sort out my life....

    Started by Fleurbelle‎, 30th January 2018 16:15
    2 Pages
    1 2
    • Replies: 22
    • Views: 875
    Fleurbelle
    5th February 2018, 15:53 Go to last post
  12. Scottish Power opening meter read incorrect by 6000 units

    last year I helped my grandmother switch...

    Started by MaxxPower‎, 24th January 2018 08:51
    6000, incorrect, meter, opening, power, read, scottish, units
    • Replies: 14
    • Views: 838
    MaxxPower
    1st February 2018, 11:53 Go to last post
  13. Incompetence of SSE

    We signed a rental agreement for a new...

    Started by Leicalens‎, 20th January 2018 12:33
    incompetence, sse
    • Replies: 3
    • Views: 612
    Leicalens
    29th January 2018, 10:28 Go to last post
  14. First Utility

    I see that they are being taken over by...

    Started by ajs444‎, 22nd December 2017 15:33
    first, utility
    • Replies: 2
    • Views: 622
    Ford
    27th January 2018, 18:41 Go to last post
  15. Iresa (Energy Supplies)

    Hello I’ve been a customer of Iresa...

    Started by bent‎, 25th January 2018 12:09
    energy, iresa, supplies
    • Replies: 4
    • Views: 480
    ericsbrother
    26th January 2018, 09:46 Go to last post
  16. Closed: Southwest Water CCJ 2018

    Can any Southwest Water customer legally be...

    Started by gardenfrog‎, 8th January 2018 22:37
    2018, debts, southwest, water
    • Replies: 11
    • Views: 729
    Andyorch
    9th January 2018, 13:58 Go to last post
  17. Utilitywise Energy Brokers/consultants sharp trading?

    Hello, New member, first post. Have any...

    Started by marksnake‎, 3rd January 2018 14:20
    brokers, consultants, energy
    • Replies: 12
    • Views: 681
    ericsbrother
    6th January 2018, 14:38 Go to last post
  18. Problem with Eon, they want to disconnect us. Won't even deal with our complaint.

    Hi every one I wonder if any one can help...

    Started by Teddybear154‎, 23rd December 2017 13:23
    • Replies: 9
    • Views: 805
    MadScouser
    4th January 2018, 16:54 Go to last post
  19. @BritishGasHelp British Gas Shambles***Resolved***

    Hi, In 2016, having gone six months...

    Started by sean110869‎, 12th December 2017 15:09
    british, gas, shambles
    • Replies: 10
    • Views: 711
    Andyorch
    3rd January 2018, 11:55 Go to last post
  20. British Gas suddenly cut off gas supply and accused of tampering meter

    Hello all, Thank you for taking the time...

    Started by Emily1234‎, 9th September 2017 03:20
    3 Pages
    1 2 3
    accused, and, british, cut, gas, meter, off, suddenly, supply, tampering
    • Replies: 52
    • Views: 5,133
    ericsbrother
    22nd December 2017, 18:24 Go to last post
  21. Strange credit history updates from Severn Trent, added and removed

    In simple terms when my housemate moved...

    Started by Craigbadger‎, 14th December 2017 15:51
    credit, from, history, severn, strange, trent, updates
    • Replies: 1
    • Views: 536
    ericsbrother
    15th December 2017, 17:53 Go to last post
  22. Grants that may be available from your Utility Supplier

    Grants that may be available from your...

    Started by stu007‎, 14th December 2017 23:44
    • Replies: 1
    • Views: 354
    dx100uk
    15th December 2017, 00:02 Go to last post
  23. N Power gave a refund and now wants the money back!

    Hi Everyone, I really need some help and...

    Started by chelliepops‎, 10th December 2017 19:27
    and, back, gave, money, now, power, refund, the, wants
    • Replies: 4
    • Views: 573
    BankFodder
    10th December 2017, 21:58 Go to last post
  24. NPOWER BILLING - I paid by DD on final reading now wetcloths chasing debt!!..

    I am looking for some advice dealing with...

    Started by CuriousBee‎, 2nd October 2017 10:20
    4 Pages
    1 2 3 4
    • Replies: 70
    • Views: 4,460
    CuriousBee
    9th December 2017, 03:02 Go to last post
  25. Phoenix gas instalation. Help.... GF Apartment

    Can someone please advise. I own a gf...

    Started by smcgall‎, 5th December 2017 18:34
    apartment, gas, help, instalation, phoenix
    • Replies: 2
    • Views: 501
    ericsbrother
    7th December 2017, 14:27 Go to last post


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