Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


  1. 2nd February 2017
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The Consumer Forums: Utilities - Gas, Electricity, Water

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  1. Details of ongoing investigations and those companies involved.

    Forum Actions:

    Forum Statistics:

    • Threads: 24
    • Posts: 37

    Last Post:

    Thumbs down Ombudsman... Go to last post

    by dx100uk

    11th February 2017, 17:21

  1. Sticky Threads
  2. Sticky Thread Sticky: Code of Practice for Accurate Bills / Back Billing for Domestic Customers

    Code of Practice for Accurate Bills Back...

    Started by cerberusalert‎, 11th February 2011 10:02
    2 Pages
    1 2
    • Replies: 29
    • Views: 29,695
    jimbobonline
    14th January 2017, 03:18 Go to last post
  3. Sticky Thread Sticky: Warm home discount - please check your energy supplier you may be entitled!!!

    Hi Caggers Thought i would mention this...

    Started by stu007‎, 5th May 2012 02:20
    2 Pages
    1 2
    • Replies: 36
    • Views: 31,159
    stu007
    1st October 2016, 01:27 Go to last post
  4. Sticky Thread Sticky: ScottishPower do you want to sue ScottishPower in England? Contact details

    Scottish Power Scottish power causeway...

    Started by BankFodder‎, 14th April 2015 14:43
    –, contact, details, england, scottishpower, sue, want, you
    • Replies: 1
    • Views: 5,668
    cchange
    6th September 2016, 17:43 Go to last post
  5. Sticky Thread Sticky: Closed: List of Utility Companies 'in house' Debt Collectors

    Post removed.

    Started by zazen.warrior‎, 10th August 2009 09:53
    2 Pages
    1 2
    • Replies: 23
    • Views: 36,155
    dx100uk
    6th August 2015, 01:18 Go to last post
  6. Sticky Thread Sticky: The Gas and Electricity (Consumer Complaints Handling Standards) Regulations 2008

    This may be of some use to consumers when...

    Started by Eversir‎, 18th June 2015 22:20
    2008, and, complaints, consumer, electricity, gas, handling, regulations, standards, the
    • Replies: 0
    • Views: 5,016
    Eversir
    18th June 2015, 22:20 Go to last post
  7. Sticky Thread Sticky: Ofgem New Standards of Conduct for suppliers

    OK so it's not that new, but I haven't seen...

    Started by Eversir‎, 18th June 2015 21:47
    conduct, for, new, ofgem, standards, suppliers
    • Replies: 1
    • Views: 7,793
    fkofilee
    18th June 2015, 21:50 Go to last post
  8. Sticky Thread Sticky: Are you disputing your energy bill with your supplier? What they won't tell you

    If you are disputing your energy bill with...

    Started by BankFodder‎, 14th November 2014 12:32
    are, bill, disputing, energy, supplier, tell, they, what, with, won, you, your
    • Replies: 7
    • Views: 11,916
    tali
    26th December 2014, 14:44 Go to last post
  9. Sticky Thread Sticky: How to Read your Electricity or Gas Meter **Correct as at Feb 2014**

    How to read your Electicity or Gas Meter...

    Started by stu007‎, 24th February 2014 04:01
    • Replies: 0
    • Views: 7,363
    stu007
    24th February 2014, 04:01 Go to last post
  10. Sticky Thread Sticky: Closed: ****Utilities Trust Fund****

    Hi to all In the last few weeks I have...

    Started by mrsfoot‎, 23rd June 2007 16:43
    • Replies: 5
    • Views: 52,498
    cerberusalert
    3rd September 2012, 10:24 Go to last post
  11. Sticky Thread Sticky: Checking Your Meter - Watchdog Report

    Not sure if this has already been posted:- ...

    Started by Brassed off‎, 24th January 2009 14:15
    • Replies: 13
    • Views: 28,645
    citizenB
    31st August 2012, 21:51 Go to last post
  12. Sticky Thread Sticky: Consumer Focus publishes Staying connected-Advice guide booklet for energy customers

    You may have already had one through the...

    Started by MARTIN3030‎, 24th August 2012 11:39
    • Replies: 0
    • Views: 9,764
    MARTIN3030
    24th August 2012, 11:39 Go to last post
  13. Sticky Thread Sticky: East Anglia or North London - your meter readings may be reversed

    I work as a meter reader for Southern and...

    Started by mattlamb‎, 20th May 2011 05:28
    • Replies: 11
    • Views: 15,956
    tallorder
    20th July 2011, 16:17 Go to last post
  14. Sticky Thread Sticky: Pre-pay meter users 'due rebate

    BBC NEWS | UK | Pre-pay meter users 'due...

    Started by Delta82‎, 15th June 2009 07:35
    8 Pages
    1 2 3 4 5 ... 8
    • Replies: 148
    • Views: 75,452
    caro
    22nd March 2011, 22:11 Go to last post
  15. Sticky Thread Sticky: Scottish power prepayment meters PDF Instruction manual/reading info.

    Thanks to Colin Scottish Power official...

    Started by MARTIN3030‎, 16th December 2010 02:42
    • Replies: 0
    • Views: 23,344
    MARTIN3030
    16th December 2010, 02:42 Go to last post
  16. Forum Threads
  1. Scottish Power, the Ombudsman, and multiple meters!(1 Viewing) 

    Hi I moved into an old house with 3 meters,...

    Started by dalifnei‎, Yesterday 18:40
    • Replies: 3
    • Views: 113
    unclebulgaria67
    Yesterday, 22:15 Go to last post
  2. Exclamation Time to Switch Supplier?

    Check your tariff and compare. ...

    Started by Ford‎, 10th February 2017 22:19
    supplier, switch, time
    • Replies: 13
    • Views: 592
    Ford
    Yesterday, 20:25 Go to last post
  3. EBICO changes

    Just had an email from Ebico to advise that...

    Started by unclebulgaria67‎, 25th February 2017 17:51
    changes, ebico
    • Replies: 11
    • Views: 650
    unclebulgaria67
    Yesterday, 13:21 Go to last post
  4. Co-op Energy

    Hi, I have just received a letter from...

    Started by snowdragon‎, 10th March 2017 14:03
    2 Pages
    1 2
    energy
    • Replies: 37
    • Views: 941
    E.ON Company Rep: Malc
    Yesterday, 11:14 Go to last post
  5. Search UK Ltd - advice would be appreciated

    Hello. Newbies 1st post. July 2014 I went...

    Started by dollymops01‎, 21st March 2017 23:55
    advice, appreciated, ltd, search, would
    • Replies: 10
    • Views: 366
    dollymops01
    22nd March 2017, 19:31 Go to last post
  6. @FirstUtility How to make First Utility Listen

    Hi We have been harassed with debt...

    Started by MakeFirstUtilitylisten‎, 17th March 2017 12:49
    first, how, listen, make, utility
    • Replies: 13
    • Views: 523
    Andyorch
    22nd March 2017, 16:56 Go to last post
  7. Npower - Warrant while in credit and edited bills(2 Viewing) 

    Hi guys, I've got a very long and...

    Started by JumboJimbo‎, 5th March 2017 13:39
    2 Pages
    1 2
    • Replies: 30
    • Views: 1,936
    pmam
    20th March 2017, 19:29 Go to last post
  8. Hudson rather overkeen issuing of bills

    I got my fuel bill on the 8th Mar with an...

    Started by ericsbrother‎, 17th March 2017 18:20
    bills, hudson, issuing, overkeen, rather
    • Replies: 0
    • Views: 191
    ericsbrother
    17th March 2017, 18:20 Go to last post
  9. Economy Energy took over my Mothers Gas and Electric, apparently without her Knowledge

    Hi All, I'm looking for some...

    Started by bob2016‎, 1st December 2016 16:06
    4 Pages
    1 2 3 4
    and, apparently, economy, electric, energy, gas, her, knowledge, mothers, over, took, without
    • Replies: 61
    • Views: 3,438
    dx100uk
    16th March 2017, 19:08 Go to last post
  10. First Utility

    I changed to these suppliers last...

    Started by ajs444‎, 7th February 2013 12:02
    3 Pages
    1 2 3
    company, first, sar, utility
    • Replies: 40
    • Views: 8,167
    Ford
    16th March 2017, 17:44 Go to last post
  11. Utility Warehouse - extortionate & threatening billing practices(1 Viewing) 

    I have had an ongoing nightmare with Utility...

    Started by amcmechan‎, 25th August 2011 15:02
    2 Pages
    1 2
    • Replies: 29
    • Views: 43,806
    SmallTalk
    15th March 2017, 18:32 Go to last post
  12. First Utility giving out my personal details to a 3rd Party

    Hi CAG, hope this doesn't come across as too...

    Started by extrobe‎, 21st February 2017 15:41
    data protection, first, marketing, spam, utility
    • Replies: 4
    • Views: 810
    Ford
    14th March 2017, 22:54 Go to last post
  13. GB energy customer, broken electricity meter

    Hi Guys, I'm was a customer of GB...

    Started by Gary44‎, 28th November 2016 12:40
    broken, customer, electricity, energy, meter
    • Replies: 13
    • Views: 1,036
    Mrs Hobbit
    13th March 2017, 15:09 Go to last post
  14. @SP_EnergyPeople Scottish Power - credit refund over 3 years late !

    Received an email from a friend of mine, as...

    Started by Lubylu.‎, 10th March 2017 12:59
    credit, late, power, refund, scottish, years
    • Replies: 1
    • Views: 224
    ericsbrother
    12th March 2017, 16:07 Go to last post
  15. Chased by Opos for a debt I know nothing of(1 Viewing) 

    Hello everyone, I am new to this group. I...

    Started by redmoon16‎, 8th March 2017 11:13
    chased, debt, for, know, nothing, opos
    • Replies: 5
    • Views: 403
    Homer67
    8th March 2017, 13:46 Go to last post
  16. Thumbs down Southwest Water Advance Payments Demand

    Hi, perhaps someone here might have some...

    Started by Southwester‎, 1st March 2017 17:13
    advance, demand, payments, southwest, water
    • Replies: 9
    • Views: 405
    mikeymack2002
    2nd March 2017, 08:04 Go to last post
  17. First Utility Credit Agency claiming debt owed after over a year

    Hi Looking for some advice please. I...

    Started by Archerychick‎, 18th February 2017 15:38
    after, agency, claiming, credit, debt, first, over, owed, utility, year
    • Replies: 15
    • Views: 826
    Ford
    25th February 2017, 21:55 Go to last post
  18. British gas switch woes

    Hi folks, looking for any advice/info....

    Started by HomerRamone‎, 22nd February 2017 20:49
    british, gas, switch, woes
    • Replies: 2
    • Views: 318
    HomerRamone
    23rd February 2017, 13:59 Go to last post
  19. Unhappy 11yr old British gas bill come to haunt as a default

    Hi, Just received an update to my credit...

    Started by Landros‎, 22nd January 2017 20:10
    2 Pages
    1 2
    11yr, bill, come, default, gas, haunt, old
    • Replies: 20
    • Views: 1,593
    scarydays
    22nd February 2017, 21:27 Go to last post
  20. @BritishGasHelp Lisa Ferguson v British Gas Trading Ltd

    Here is one for the Consumer Action Group ...

    Started by Mike Glynn‎, 18th February 2017 11:29
    british, ferguson, gas, lisa, ltd, trading
    • Replies: 5
    • Views: 488
    andydd
    22nd February 2017, 15:13 Go to last post
  21. OVO chasing debt that doesn't exist

    I live in a communal block so all our post...

    Started by Hacked_Off‎, 20th February 2017 17:12
    • Replies: 13
    • Views: 477
    ericsbrother
    21st February 2017, 12:18 Go to last post
  22. @SP_EnergyPeople Scottish Power have taken 1,452 out of my bank account

    I have just moved house and let Scottish...

    Started by brickwall1958‎, 24th January 2017 10:00
    452, account, 1, bank, just, out, power, scottish, tool
    • Replies: 11
    • Views: 744
    unclebulgaria67
    21st February 2017, 08:00 Go to last post
  23. Application for warrant under the Rights of Entry Act 1954***Claim Discontinued***

    After a 2 year dispute with my energy...

    Started by witsend99‎, 2nd October 2016 22:26
    2 Pages
    1 2
    1954, act, application, entry, for, rights, the, under, warrant
    • Replies: 30
    • Views: 3,209
    Andyorch
    20th February 2017, 14:10 Go to last post
  24. 400 bill from EDF from empty property

    We bought a property in July 2015, which we...

    Started by kempc23‎, 18th February 2017 10:59
    400, bill, edf, empty, from, property
    • Replies: 4
    • Views: 386
    BankFodder
    18th February 2017, 12:24 Go to last post
  25. EON Electric Debt after seperation

    Hi, My daughter has split up with her...

    Started by sean110869‎, 28th July 2016 10:47
    after, debt, electric, seperation
    • Replies: 7
    • Views: 1,133
    E.ON Company Rep: Malc
    17th February 2017, 16:40 Go to last post


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