Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


  1. 19th June 2017
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  2. 15th June 2017
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The Consumer Forums: Utilities - Gas, Electricity, Water

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  1. Details of ongoing investigations and those companies involved.

    Forum Actions:

    Forum Statistics:

    • Threads: 24
    • Posts: 37

    Last Post:

    Thumbs down Ombudsman... Go to last post

    by dx100uk

    11th February 2017, 16:21

  1. Sticky Threads
  2. Sticky Thread Sticky: Code of Practice for Accurate Bills / Back Billing for Domestic Customers

    Code of Practice for Accurate Bills Back...

    Started by cerberusalert‎, 11th February 2011 09:02
    2 Pages
    1 2
    • Replies: 29
    • Views: 31,014
    jimbobonline
    14th January 2017, 02:18 Go to last post
  3. Sticky Thread Sticky: Warm home discount - please check your energy supplier you may be entitled!!!

    Hi Caggers Thought i would mention this...

    Started by stu007‎, 5th May 2012 02:20
    2 Pages
    1 2
    • Replies: 36
    • Views: 32,400
    stu007
    1st October 2016, 01:27 Go to last post
  4. Sticky Thread Sticky: ScottishPower – do you want to sue ScottishPower in England? – Contact details

    Scottish Power Scottish power causeway...

    Started by BankFodder‎, 14th April 2015 14:43
    –, contact, details, england, scottishpower, sue, want, you
    • Replies: 1
    • Views: 7,148
    cchange
    6th September 2016, 17:43 Go to last post
  5. Sticky Thread Sticky: Closed: List of Utility Companies 'in house' Debt Collectors

    Post removed.

    Started by zazen.warrior‎, 10th August 2009 09:53
    2 Pages
    1 2
    • Replies: 23
    • Views: 37,335
    dx100uk
    6th August 2015, 01:18 Go to last post
  6. Sticky Thread Sticky: The Gas and Electricity (Consumer Complaints Handling Standards) Regulations 2008

    This may be of some use to consumers when...

    Started by Eversir‎, 18th June 2015 22:20
    2008, and, complaints, consumer, electricity, gas, handling, regulations, standards, the
    • Replies: 0
    • Views: 5,548
    Eversir
    18th June 2015, 22:20 Go to last post
  7. Sticky Thread Sticky: Ofgem New Standards of Conduct for suppliers

    OK so it's not that new, but I haven't seen...

    Started by Eversir‎, 18th June 2015 21:47
    conduct, for, new, ofgem, standards, suppliers
    • Replies: 1
    • Views: 8,600
    fkofilee
    18th June 2015, 21:50 Go to last post
  8. Sticky Thread Sticky: Are you disputing your energy bill with your supplier? What they won't tell you

    If you are disputing your energy bill with...

    Started by BankFodder‎, 14th November 2014 11:32
    are, bill, disputing, energy, supplier, tell, they, what, with, won, you, your
    • Replies: 7
    • Views: 12,884
    tali
    26th December 2014, 13:44 Go to last post
  9. Sticky Thread Sticky: How to Read your Electricity or Gas Meter **Correct as at Feb 2014**

    How to read your Electicity or Gas Meter...

    Started by stu007‎, 24th February 2014 03:01
    • Replies: 0
    • Views: 7,868
    stu007
    24th February 2014, 03:01 Go to last post
  10. Sticky Thread Sticky: Closed: ****Utilities Trust Fund****

    Hi to all In the last few weeks I have...

    Started by mrsfoot‎, 23rd June 2007 16:43
    • Replies: 5
    • Views: 53,626
    cerberusalert
    3rd September 2012, 10:24 Go to last post
  11. Sticky Thread Sticky: Checking Your Meter - Watchdog Report

    Not sure if this has already been posted:- ...

    Started by Brassed off‎, 24th January 2009 13:15
    • Replies: 13
    • Views: 29,687
    citizenB
    31st August 2012, 21:51 Go to last post
  12. Sticky Thread Sticky: Consumer Focus publishes Staying connected-Advice guide booklet for energy customers

    You may have already had one through the...

    Started by MARTIN3030‎, 24th August 2012 11:39
    • Replies: 0
    • Views: 10,225
    MARTIN3030
    24th August 2012, 11:39 Go to last post
  13. Sticky Thread Sticky: East Anglia or North London - your meter readings may be reversed

    I work as a meter reader for Southern and...

    Started by mattlamb‎, 20th May 2011 05:28
    • Replies: 11
    • Views: 16,428
    tallorder
    20th July 2011, 16:17 Go to last post
  14. Sticky Thread Sticky: Pre-pay meter users 'due rebate

    BBC NEWS | UK | Pre-pay meter users 'due...

    Started by Delta82‎, 15th June 2009 07:35
    8 Pages
    1 2 3 4 5 ... 8
    • Replies: 148
    • Views: 76,893
    caro
    22nd March 2011, 21:11 Go to last post
  15. Sticky Thread Sticky: Scottish power prepayment meters PDF Instruction manual/reading info.

    Thanks to Colin Scottish Power official...

    Started by MARTIN3030‎, 16th December 2010 01:42
    • Replies: 0
    • Views: 23,615
    MARTIN3030
    16th December 2010, 01:42 Go to last post
  16. Forum Threads
  1. Scottish Power Switch Objection - Beyond Frutration

    This situation now is so ridiculous it is...

    Started by hanc‎, 20th April 2017 21:49
    beyond, frutration, objection, power, scottish, switch
    • Replies: 17
    • Views: 1,386
    hanc
    22nd June 2017, 18:40 Go to last post
  2. Question Mixed up Water Meters - help

    Good Evening, My neighbours and I have...

    Started by DaveW23‎, 23rd May 2017 21:43
    action, course
    • Replies: 10
    • Views: 981
    king12345
    20th June 2017, 15:39 Go to last post
  3. eon closed my account

    Hi. I changed my supplier Eon to British Gas...

    Started by thomass1949‎, 8th June 2017 12:05
    account, closed, eon
    • Replies: 5
    • Views: 463
    miteaide
    20th June 2017, 12:48 Go to last post
  4. British Gas, Data Processing, Mortgage

    I changed address at the end of March 2013. ...

    Started by johnhn‎, 7th June 2017 10:51
    british, data, gas, mortgage, processing
    • Replies: 10
    • Views: 596
    johnhn
    20th June 2017, 10:02 Go to last post
  5. Co-op Energy

    Hi, I have just received a letter from...

    Started by snowdragon‎, 10th March 2017 13:03
    4 Pages
    1 2 3 4
    energy
    • Replies: 66
    • Views: 2,341
    snowdragon
    19th June 2017, 08:58 Go to last post
  6. Dispute with British Gas Business, advice needed

    Hello My business, a pub company, had...

    Started by PublicanPaul‎, 16th June 2017 18:57
    • Replies: 10
    • Views: 615
    BankFodder
    17th June 2017, 21:11 Go to last post
  7. Another British Gas Drama........

    Afternoon All! :) I was hoping someone...

    Started by squidgy‎, 15th June 2017 16:14
    another, british, drama, gas
    • Replies: 6
    • Views: 370
    dx100uk
    16th June 2017, 19:27 Go to last post
  8. British gas switch woes

    Hi folks, looking for any advice/info....

    Started by HomerRamone‎, 22nd February 2017 19:49
    • Replies: 7
    • Views: 1,027
    HomerRamone
    12th June 2017, 13:40 Go to last post
  9. @CoopEnergyHelp Co-op energy recovering debt from GB energy account.

    Hi, I was a customer of GB energy for a...

    Started by robingetz‎, 16th May 2017 13:34
    • Replies: 7
    • Views: 441
    dx100uk
    9th June 2017, 12:41 Go to last post
  10. @FirstUtility How to make First Utility Listen

    Hi We have been harassed with debt...

    Started by MakeFirstUtilitylisten‎, 17th March 2017 11:49
    2 Pages
    1 2
    first, how, listen, make, utility
    • Replies: 21
    • Views: 1,519
    MakeFirstUtilitylisten
    9th June 2017, 07:10 Go to last post
  11. Warm Home Discount: Claim now

    Don't leave it too late to find out if...

    Started by Michael Browne‎, 17th November 2015 11:52
    3 Pages
    1 2 3
    claim, discount, home, now, warm
    • Replies: 58
    • Views: 10,079
    E.ON Company Rep: Malc
    7th June 2017, 09:36 Go to last post
  12. @BritishGasHelp Meter only registering low units

    Thank you for reading. I have a problem...

    Started by caron14‎, 5th June 2017 08:26
    low, meter, only, registering, units
    • Replies: 0
    • Views: 239
    caron14
    5th June 2017, 08:26 Go to last post
  13. British Gas "pretending" to hae been granted a warrant of entry to my property

    i have a long standing disagreement with BG...

    Started by scarydays‎, 14th January 2010 13:34
    2 Pages
    1 2
    • Replies: 21
    • Views: 9,091
    honeybee13
    29th May 2017, 20:12 Go to last post
  14. Npower and Wescot have started chasing a supposed debt again…

    ’ll try and keep this as brief as possible...

    Started by Debthel7343‎, 21st May 2017 17:10
    again…, amounts, and, chasing, debt, demanding, have, npower, started, supposed, variable, wescot, wescott
    • Replies: 16
    • Views: 1,226
    dx100uk
    25th May 2017, 17:39 Go to last post
  15. Wescott demanding variable amounts

    Hi, I could do with a bit of advice on this...

    Started by Debthel7343‎, 25th May 2017 15:41
    amounts, demanding, variable, wescott
    • Replies: -
    • Views: -
    Debthel7343
    25th May 2017, 15:30 Go to last post
  16. Interest on money taken when no service was supplied

    Hi, I am thinking of making a small...

    Started by IhateBG‎, 18th May 2017 12:44
    • Replies: 6
    • Views: 692
    ericsbrother
    25th May 2017, 15:02 Go to last post
  17. NPOWER letter and refund received 5 years after moving out ! entitled to Interest ?

    We received a letter from Npower recently, ...

    Started by timgttdi‎, 23rd May 2017 14:10
    after, and, bill, letter, moving, npower, out, received, years
    • Replies: 3
    • Views: 411
    ericsbrother
    23rd May 2017, 18:52 Go to last post
  18. Moved into new house, mismatch with Electricity Reading

    Hi all, I'll be brief. We moved into a...

    Started by PaoloP‎, 21st May 2017 12:30
    electricity, house, into, mismatch, moved, new, reading, with
    • Replies: 5
    • Views: 395
    E.ON Company Rep: Malc
    23rd May 2017, 12:21 Go to last post
  19. GB Energy (in receivership) demand for money

    As many of you know GB energy went into...

    Started by Argyll‎, 3rd May 2017 10:11
    • Replies: 4
    • Views: 826
    LeighW
    20th May 2017, 09:51 Go to last post
  20. Gas superstore goes bust

    GAS SUPERSTORE LEICESTER GOES BUST TAKING...

    Started by carl2017‎, 11th May 2017 18:48
    bust, gas, goes, superstore
    • Replies: 14
    • Views: 1,583
    carl2017
    14th May 2017, 12:23 Go to last post
  21. British gas

    Hello I wonder if someone can clear a...

    Started by nannamoon1‎, 12th May 2017 18:01
    british, gas
    • Replies: 4
    • Views: 384
    nannamoon1
    12th May 2017, 19:37 Go to last post
  22. British Gas cause damage resulting in injury

    I've never done this before so please bear...

    Started by AmberMagic‎, 2nd May 2017 21:26
    british gas, damage, injury
    • Replies: 14
    • Views: 1,200
    BazzaS
    11th May 2017, 12:07 Go to last post
  23. Uncollected direct debit by Flow

    In March/April 2015 I signed up with Flow...

    Started by lordswood‎, 9th May 2017 17:20
    debit, direct, uncollected
    • Replies: 1
    • Views: 369
    dx100uk
    9th May 2017, 18:11 Go to last post
  24. EON Victims Group

    Why take any dispute to the Ombudsman , is...

    Started by Mike Glynn‎, 18th January 2017 13:39
    3 Pages
    1 2 3
    • Replies: 46
    • Views: 6,147
    Mike Glynn
    8th May 2017, 12:24 Go to last post
  25. @BritishGasHelp Lisa Ferguson v British Gas Trading Ltd

    Here is one for the Consumer Action Group ...

    Started by Mike Glynn‎, 18th February 2017 10:29
    british, ferguson, gas, lisa, ltd, trading
    • Replies: 12
    • Views: 1,556
    Mike Glynn
    8th May 2017, 12:21 Go to last post


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