Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


  1. 19th June 2017
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  2. 15th June 2017
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The Consumer Forums: Utilities - Gas, Electricity, Water

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  1. Details of ongoing investigations and those companies involved.

    Forum Actions:

    Forum Statistics:

    • Threads: 24
    • Posts: 37

    Last Post:

    Thumbs down Ombudsman... Go to last post

    by dx100uk

    11th February 2017, 16:21

  1. Sticky Threads
  2. Sticky Thread Sticky: Warm home discount - please check your energy supplier you may be entitled!!!

    Hi Caggers Thought i would mention this...

    Started by stu007‎, 5th May 2012 02:20
    2 Pages
    1 2
    • Replies: 39
    • Views: 33,686
    dx100uk
    28th July 2017, 22:07 Go to last post
  3. Sticky Thread Sticky: Code of Practice for Accurate Bills / Back Billing for Domestic Customers

    Code of Practice for Accurate Bills Back...

    Started by cerberusalert‎, 11th February 2011 09:02
    2 Pages
    1 2
    • Replies: 29
    • Views: 31,921
    jimbobonline
    14th January 2017, 02:18 Go to last post
  4. Sticky Thread Sticky: ScottishPower do you want to sue ScottishPower in England? Contact details

    Scottish Power Scottish power causeway...

    Started by BankFodder‎, 14th April 2015 14:43
    –, contact, details, england, scottishpower, sue, want, you
    • Replies: 1
    • Views: 8,059
    cchange
    6th September 2016, 17:43 Go to last post
  5. Sticky Thread Sticky: Closed: List of Utility Companies 'in house' Debt Collectors

    Post removed.

    Started by zazen.warrior‎, 10th August 2009 09:53
    2 Pages
    1 2
    • Replies: 23
    • Views: 38,097
    dx100uk
    6th August 2015, 01:18 Go to last post
  6. Sticky Thread Sticky: The Gas and Electricity (Consumer Complaints Handling Standards) Regulations 2008

    This may be of some use to consumers when...

    Started by Eversir‎, 18th June 2015 22:20
    2008, and, complaints, consumer, electricity, gas, handling, regulations, standards, the
    • Replies: 0
    • Views: 5,962
    Eversir
    18th June 2015, 22:20 Go to last post
  7. Sticky Thread Sticky: Ofgem New Standards of Conduct for suppliers

    OK so it's not that new, but I haven't seen...

    Started by Eversir‎, 18th June 2015 21:47
    conduct, for, new, ofgem, standards, suppliers
    • Replies: 1
    • Views: 9,114
    fkofilee
    18th June 2015, 21:50 Go to last post
  8. Sticky Thread Sticky: Are you disputing your energy bill with your supplier? What they won't tell you

    If you are disputing your energy bill with...

    Started by BankFodder‎, 14th November 2014 11:32
    are, bill, disputing, energy, supplier, tell, they, what, with, won, you, your
    • Replies: 7
    • Views: 13,502
    tali
    26th December 2014, 13:44 Go to last post
  9. Sticky Thread Sticky: How to Read your Electricity or Gas Meter **Correct as at Feb 2014**

    How to read your Electicity or Gas Meter...

    Started by stu007‎, 24th February 2014 03:01
    • Replies: 0
    • Views: 8,255
    stu007
    24th February 2014, 03:01 Go to last post
  10. Sticky Thread Sticky: Closed: ****Utilities Trust Fund****

    Hi to all In the last few weeks I have...

    Started by mrsfoot‎, 23rd June 2007 16:43
    • Replies: 5
    • Views: 54,330
    cerberusalert
    3rd September 2012, 10:24 Go to last post
  11. Sticky Thread Sticky: Checking Your Meter - Watchdog Report

    Not sure if this has already been posted:- ...

    Started by Brassed off‎, 24th January 2009 13:15
    • Replies: 13
    • Views: 30,359
    citizenB
    31st August 2012, 21:51 Go to last post
  12. Sticky Thread Sticky: Consumer Focus publishes Staying connected-Advice guide booklet for energy customers

    You may have already had one through the...

    Started by MARTIN3030‎, 24th August 2012 11:39
    • Replies: 0
    • Views: 10,589
    MARTIN3030
    24th August 2012, 11:39 Go to last post
  13. Sticky Thread Sticky: East Anglia or North London - your meter readings may be reversed

    I work as a meter reader for Southern and...

    Started by mattlamb‎, 20th May 2011 05:28
    • Replies: 11
    • Views: 16,796
    tallorder
    20th July 2011, 16:17 Go to last post
  14. Sticky Thread Sticky: Pre-pay meter users 'due rebate

    BBC NEWS | UK | Pre-pay meter users 'due...

    Started by Delta82‎, 15th June 2009 07:35
    8 Pages
    1 2 3 4 5 ... 8
    • Replies: 148
    • Views: 78,057
    caro
    22nd March 2011, 21:11 Go to last post
  15. Sticky Thread Sticky: Scottish power prepayment meters PDF Instruction manual/reading info.

    Thanks to Colin Scottish Power official...

    Started by MARTIN3030‎, 16th December 2010 01:42
    • Replies: 0
    • Views: 23,903
    MARTIN3030
    16th December 2010, 01:42 Go to last post
  16. Forum Threads
  1. Scottish power technician from Boiler Care. PLEASE DO NOT TAKE OUT THIS COVER(1 Viewing) 

    We were due our boiler inspection today and...

    Started by kimbomc‎, 15th August 2017 16:41
    • Replies: 2
    • Views: 338
    stu007
    Yesterday, 00:48 Go to last post
  2. Old Thames water bill - referred to archives??

    Hi all, I have never heard this term before,...

    Started by Ruby_Tuesday‎, 15th August 2017 13:11
    archives, referred
    • Replies: 6
    • Views: 384
    Ruby_Tuesday
    15th August 2017, 15:33 Go to last post
  3. EON Gas Supply - Possible Illegal Warrant and Prepayment meter

    Hello fellow CAGers, I'm trying to help...

    Started by ivorbiggun‎, 1st August 2017 20:07
    and, eon, gas, illegal, meter, possible, prepayment, supply, warrant
    • Replies: 13
    • Views: 925
    Leakie
    12th August 2017, 08:37 Go to last post
  4. Co-OP Energy Threatening to move me to a higher tariff

    Since becoming unemployed I've fallen behind...

    Started by Faustus‎, 10th August 2017 16:32
    energy, higher, move, tarriff, threatening
    • Replies: 1
    • Views: 254
    mikeymack2002
    10th August 2017, 17:06 Go to last post
  5. Intersting reading about energy suppliers

    Complaints to energy companies research...

    Started by mikeymack2002‎, 10th August 2017 16:52
    about, energy, intersting, reading, suppliers
    • Replies: 0
    • Views: 282
    mikeymack2002
    10th August 2017, 16:52 Go to last post
  6. EDF - leaving fees

    Ok. Let me try and be brief but also give...

    Started by robthebuilder‎, 9th August 2017 13:28
    another, edf, probelm, them, with, yet
    • Replies: 10
    • Views: 325
    robthebuilder
    9th August 2017, 14:29 Go to last post
  7. Eon Revenue Protection Charges

    Eon sent my vulnerable relative 679.44...

    Started by Laura Cooke‎, 30th June 2017 16:59
    charges, eon, protection, revenue
    • Replies: 18
    • Views: 1,343
    Laura Cooke
    7th August 2017, 19:21 Go to last post
  8. Closed: Wrong scottish power electric key topped up

    I wonder if anyone knows if a top up went...

    Started by ricky666‎, 11th February 2012 16:29
    • Replies: 18
    • Views: 10,505
    dx100uk
    3rd August 2017, 15:01 Go to last post
  9. @BritishGasHelp British Gas hike their prices by 12.5% from September 2017

    Say they haven't increased their prices...

    Started by citizenB‎, 1st August 2017 14:38
    2017, british, from, gas, hike, prices, september, their
    • Replies: 1
    • Views: 252
    honeybee13
    1st August 2017, 15:19 Go to last post
  10. Savi EPC Christoher Whatcott T/AS Low Cost EPC (not Savi EPC Ltd).

    In July 2015 I contacted a firm called Savi...

    Started by lulilu‎, 31st July 2017 13:59
    christopher, director, disqualified, epc, savi, whatcott
    • Replies: 1
    • Views: 538
    renegadeimp
    31st July 2017, 15:44 Go to last post
  11. Unhappy Free gas - No supplier? Help!!

    Hello! I'm new to this forum so please be...

    Started by sewaandquelch‎, 30th July 2017 18:32
    free, gas, help, nationalgrid, supplier, utilities, utility
    • Replies: 16
    • Views: 541
    sewaandquelch
    30th July 2017, 19:50 Go to last post
  12. SSE Gas charge on a capped meter from United Utilities left from previous tenant and info on having the meter removed.

    Hi folks, im looking for some info on how to...

    Started by Anonymouse42‎, 25th July 2017 14:30
    • Replies: 5
    • Views: 451
    ericsbrother
    27th July 2017, 09:25 Go to last post
  13. Npower trying to default me even though they lost in court!!!

    Hi All, need some help please. I will...

    Started by paulo11a‎, 24th July 2017 14:47
    court, default, even, lost, npower, they, though, trying
    • Replies: 11
    • Views: 598
    ericsbrother
    27th July 2017, 09:21 Go to last post
  14. Switch from BG to PfP energy

    Hi, I have had a problem switching from...

    Started by PhysDoc‎, 26th July 2017 22:30
    energy, from, pfp, switch
    • Replies: 0
    • Views: 331
    PhysDoc
    26th July 2017, 22:30 Go to last post
  15. Check companies before firing - AVOID Plumbingforce

    As a consumer I feel the needs to provide...

    Started by phs888‎, 16th August 2014 08:30
    • Replies: 3
    • Views: 265
    ericsbrother
    24th July 2017, 13:13 Go to last post
  16. Utility Warehouse - Revenue Protection Services

    Hi, on the 17/07 apparently a meter...

    Started by Gamebreaker‎, 21st July 2017 09:39
    protection, revenue, services, utility, warehouse
    • Replies: 7
    • Views: 687
    ericsbrother
    24th July 2017, 13:10 Go to last post
  17. Angry PastDue - N Power old "debt"

    Hi All I have received a letter today...

    Started by SirChenJin‎, 22nd July 2017 18:29
    debt, old, pastdue, power
    • Replies: 6
    • Views: 707
    dx100uk
    22nd July 2017, 21:40 Go to last post
  18. @BritishGasHelp British Gas, Data Processing, Mortgage***Resolved***

    I changed address at the end of March 2013. ...

    Started by johnhn‎, 7th June 2017 10:51
    british, data, gas, mortgage, processing
    • Replies: 14
    • Views: 1,296
    slick132
    16th July 2017, 14:21 Go to last post
  19. Smart meter installation

    I have repeatedly tried to get a smart meter...

    Started by schwepppes33‎, 13th July 2017 11:57
    installation, meter, smart
    • Replies: 14
    • Views: 639
    CraigMcK
    13th July 2017, 18:24 Go to last post
  20. Scottish Power Switch Objection - Beyond Frutration

    This situation now is so ridiculous it is...

    Started by hanc‎, 20th April 2017 21:49
    beyond, frutration, objection, power, scottish, switch
    • Replies: 19
    • Views: 1,974
    silverfox1961
    7th July 2017, 10:20 Go to last post
  21. Angry @edfenergycs edf Smart Meter Installation Problems.. Common..??

    Hi Everyone, I have been trying to have...

    Started by Snatchandthumper‎, 28th June 2017 21:13
    common, edf, installation, meter, problems, smart
    • Replies: 4
    • Views: 567
    andydd
    3rd July 2017, 14:21 Go to last post
  22. GB Energy (in receivership) demand for money

    As many of you know GB energy went into...

    Started by Argyll‎, 3rd May 2017 10:11
    • Replies: 7
    • Views: 1,420
    ericsbrother
    3rd July 2017, 11:17 Go to last post
  23. IRESA ENERGY - Good or Bad?

    Hi everyone My current EDF tariff is due...

    Started by Heckler‎, 13th January 2017 20:44
    bad, energy, good, iresa
    • Replies: 5
    • Views: 3,016
    paulok123
    29th June 2017, 17:18 Go to last post
  24. @npowerhelp Npower - Don't you just love their cheek !!

    Last year I entered into one of N'power's...

    Started by citizenB‎, 29th June 2017 10:19
    • Replies: 4
    • Views: 494
    citizenB
    29th June 2017, 12:46 Go to last post
  25. npower Problem

    After moving house nearly two years ago...

    Started by phatram‎, 27th June 2017 18:01
    npower, problem
    • Replies: 2
    • Views: 513
    phatram
    29th June 2017, 12:09 Go to last post


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