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iPhones - not if you are serious about your consumer rights.

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by BankFodder on 26th January 2015 at 15:59 (13965 Views)
One of the most important rules about dealing with companies is that you should always record your calls.

You can record your calls on a landline using a truecallicon recorder for instance, but as more and more people use mobiles, you should be prepared to record incoming and outgoing calls on your mobile phone.

With an Android phone this is easy. Android phones are very flexible. You can get several excellent free apps on the Google play store. I use something called (imaginatively) Automatic Call Recorder.

If you have an iPhone, you may think that you can record your call but in fact you can only record one side. If you can hear anything of the other side it will be very low volume and very poor quality. It is difficult even to use a recording adapter such as an Olympus TP 8icon because Apple in their love for you not only have prevented their product from being used with good call recording apps, but they have also made sure that there is no proprietary microphone/headphone socket so that if you do use an Olympus TP 8, then you will have to use an extra adapter.

It really is not very satisfactory. I suppose that I am in for a flaming when I say the iPhone's are the kind of mobile phones which are used by silly boys and some girls.

The kind of people who refuse to drive an automatic car because they want to "stay in control" and then they go and buy an iPhone.

Go figure

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  1. BazzaS's Avatar
    One of the main linked threads on the site (also by BF) also reiterated the falsehood that you can't record calls in good quality / by app, on the iPhone.

    http://www.consumeractiongroup.co.uk...ents&p=4676004

    If you use an iPhone then you will not be able to use an app as Apple have hobbled their phones for this purpose - you won't be able to get a true two-way recording. Use the digital recorder and the TP8 instead with an iPhone.
    Not strictly true to say "If you use an iPhone then you will not be able to use an app" : Apps exist that (provided you can use conference calling) allow for call recording in high quality.

    The app registers your details so that it "knows" where to send the recording. You call the call recording number, then add (as a conference call) the number of the destination you want to record. Merge the calls and the call is recorded.

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