Egg Ccpp

phatram · 28th April 2007, 12:20

Can anyone help? I have asked Egg for proof that I requested CCP and they have told me that I requested the cover by leaving an online box ticked, therefore having no proof. I can't remember doing this, but obviously it is my word against theirs. They have been taking 40.00 per month off me for quite a while, and I hadn't really noticed it on my statement until now!
Any advice gladly accepted!!!

phatram · 1st May 2007, 14:06

phatram · 15th May 2007, 08:37

ladybird17 · 15th May 2007, 08:46

Do you have your copy of the agreement?

phatram · 15th May 2007, 11:19

ladybird17 · 15th May 2007, 17:35

CCA them then.

rory32 · 15th May 2007, 17:38

As Ladybird says a copy of the agreement will show what you signed up for. As Egg are an on-line company they always have these.

phatram · 4th June 2007, 10:18

So if as they say,
'I left a box ticked online' to say I wanted CCPP where do I stand?
I never take PP out as I'm self employed so usually it doesn't apply?

redsue · 5th June 2007, 15:23

egg are full of c**p, send them a CCA request. But beware I sent both a Subject access request autolinker.com autolinking image

and a CCA request and there was no paperwork at all to say I requested it.

have a look at my thread, it may be of help
Redsue vs Egg

You could alway try calling their customer relations number 0800 783 4393 and demand proof

phatram · 8th June 2007, 13:35

CCA on the way.
Delivered on 11/06/07

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