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The Bank Action Group - against unlawful bank charges
> Other Institutions > Egg


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Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
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Old 16th September 2006, 13:17   #1 (permalink)
weststreet
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I am in: London
Posts: 62
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Default Help Please - Egg brick wall

I can't get info re charges from Egg. Brief summary :

'24/04/04 Sarn request plus £10
'13/05/06 Acknowledgement but asked for I.D. proof
'18/05/06 I.D. sent
'09/06/06 Acknowledged and originals returned. Confirmed they would send the info within 40 days.

Nothing received.

14/08/06 Complaint to the Information Commissioners Office. I thought this would force Egg to comply.

Information Commissioners Office response today. They will instruct Egg to send the info within 14 days. they will inform Egg they are in breach of the Act and request an explanation. BUT the case and file is now closed ie it was an open and shut case of non-compliance.

BUT what happens if I still don't get the info from Egg ? The Information Commissioners Office have now done what they can ie tell Egg to comply. What happens if they don't ? What do I do then ?

Thank You
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Old 16th September 2006, 22:47   #2 (permalink)
Glenn UK
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Default Re: Help Please - Egg brick wall

IF you really need the data then it would have been better to claim at court.

Still now you dont really have any choice but to wait, for the fourteen days.

However, fourteen days just happens to be twice seven days.

Id sent them a non complaince letter telling them you intend to proseucte, followed in seven days by an lba then if they dont supply theinof within 14 days as per the Information Commissioners Office letter instigate court proceedings immediately.

JMHO

GLenn
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Old 18th September 2006, 01:50   #3 (permalink)
weststreet
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Default Re: Help Please - Egg brick wall

Thanks for the reply.

After the 14 days how do I take them to court ? What I mean is I've already done a moneyclaim against Lloyds so I understand that process. Do I do a moneyclaim but specifying no amounts etc - just failure to provide info ?

Thanks
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Old 18th September 2006, 08:03   #4 (permalink)
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Default Re: Help Please - Egg brick wall

Quote:
Originally Posted by weststreet
Thanks for the reply.

After the 14 days how do I take them to court ? What I mean is I've already done a moneyclaim against Lloyds so I understand that process. Do I do a moneyclaim but specifying no amounts etc - just failure to provide info ?

Thanks
No.

You can only use MCOL if you are claiming money.

You can download, or collect from your local court the N1 form. Complete it and send / take it to your County Court with the fee (£150 ISTR).

Pete
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Old 18th September 2006, 08:11   #5 (permalink)
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Default Re: Help Please - Egg brick wall

Quote:
Originally Posted by weststreet
Thanks for the reply.

After the 14 days how do I take them to court ? What I mean is I've already done a moneyclaim against Lloyds so I understand that process. Do I do a moneyclaim but specifying no amounts etc - just failure to provide info ?

Thanks
Hi its all in the FAqs Egg are very difficult they think they are a law unto themselves. Read Mcuths thread ref egg also bigcol.
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Old 18th September 2006, 08:41   #6 (permalink)
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Default Re: Help Please - Egg brick wall

Quote:
Originally Posted by livelylad
Hi its all in the FAqs Egg are very difficult they think they are a law unto themselves. Read Mcuths thread ref egg also bigcol.
Same sig line!!!!

Pete
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Old 18th September 2006, 09:26   #7 (permalink)
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Default Re: Help Please - Egg brick wall

Quote:
Originally Posted by worcester4x4
Same sig line!!!!

Pete
oh yes just noticed! great minds and all that

We few, we happy few, we band of brothers;
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Old 18th September 2006, 19:09   #8 (permalink)
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Default Re: Help Please - Egg brick wall

Quote:
Originally Posted by Number6
No.

You can only use MCOL if you are claiming money.

You can download, or collect from your local court the N1 form. Complete it and send / take it to your County Court with the fee (£150 ISTR).

Pete
I believe the fee for the order forcing them to comply is £30 not £150.

Seaqrch for the thread by Oddfellow vs Abbey for some guidance.

HTH

Glenn
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Old 18th September 2006, 20:49   #9 (permalink)
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Default Re: Help Please - Egg brick wall

Quote:
Originally Posted by Glenn UK
I believe the fee for the order forcing them to comply is £30 not £150.

Seaqrch for the thread by Oddfellow vs Abbey for some guidance.

HTH

Glenn
Herewith the full fees list:

Quote:
County Court Fees

This information is also available in pdf format.

Now including fees for Family cases from 10th January 2006
Starting your claim

To issue a claim form where your claim is for money only and the amount is:

up to £300 £30
£300.01 - £500 £50
£500.01 - £1,000 £80
£1,000.01 - £5,000 £120
£5,000.01 - £15,000 £250
£15,000.01 - £50,000 £400
£50,000.01 - £100,000 £700
£100,000.01 - £150,000 £900
£150,000.01 - £200,000 £1,100
£200,000.01 - £250,000 £1,300
£250,000.01 - £300,000 £1,500
over £300,000 or for an unlimited amount £1,700

To issue proceedings where your claim is for something
other than money £150
Pete
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Old 18th September 2006, 22:35   #10 (permalink)
Glenn UK
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Default Re: Help Please - Egg brick wall

Pete

thanks but this claim is for non-complaince with Sec 7 Data Protection Act and before you go waltzing to the court with £150 do yourself a favour and check out Oddfellows claim which i believe was for costs only in the end of £30.

It was for an order, it is filed on an N1 and IIRC he put down a nominal value of £5 or something, note order not injunction, and the fee was im sure £30.

Glenn
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Old 19th September 2006, 00:58   #11 (permalink)
weststreet
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I am in: London
Posts: 62
weststreet Novitiate
Default Re: Help Please - Egg brick wall

Thanks for all the replies and pointers. I appreciate it. I'll wait the 14 days and then go for it. It's peed me off that Egg have strung this out since April and blatently ignored the legislation.

Thanks Again
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