pb's wife v egg

[paulpb123]

Just had a fairly easy time getting money back from Egg. 8 days from start to finish. However, they want to credit my wife's account (an account that they closed along with thousands of others). Although we still owe Egg money, can we request a cheque on the grounds that its her money? The amount to be refunded would not entirely clear what we still owe to Egg, so at least it will reduce it considerably. Any help much appreciated.

[Mistermind]

I have read of no such success. Since credit crunch Egg watches the pennies now, and there are hardly grounds for demanding a cheque instead of refund back to the account where the penalty charges were levied in the first place. But well done the 8-day refund.