Lowells are a
debt collection agency, but you are missing the point. A
DCA is just that, it collects debts for their client. They have no power to add, alter or amend your
credit file because they are not empowered to do so, only the original lender or service supplier - and even then, you would have to specifically permit the original firm to disclose details to a
CRA. If not, your file cannot be amended.
Further to this, you cannot have ANY 'black mark' from the DVLA for non payment of Road Tax, as they didn't ask you if they could - by extension of this, any firm they employ to make you pay up cannot state that money is owed. The only exception to this is if you were taken to court and received a judgement (CCJ) against you. Only the entry from Registry Trust will appear, not if you made payment to the
debt collector.