DVLA are very slow

[ask]

I hope this bit of information will help all those who are having problems when the DVLA accuse you of failing to declare SORN or any information relevant to your vehicle.

At the beginning of March I dutifully declared to DVLA that I had scrapped my car and promptly forgot about the matter untill June, 3 months later when DVLA sent me a matter of fact type letter claiming that I had failed to inform them about my vehicle.

I replied that my vehicle was now scrapped and that I had told them so in March.

1 week later they replied insisting they had recieved no such information and so I was now liable for a £80 fine (£40 if I payup quickly), Im sure you all know the story.

At this stage I was preparing for a battle of wills when someone suggested I reply to them (DVLA) in a nice way and ask if they would be good enough to have another look at their records to see if any updates included my declaration, and guess what?, it did.

It would seem the DVLA are taking an awfuly long time to process the vast amount of drivers information so my advice is before you do battle with the DVLA just ask them to check their records one more time, even after 3 months.

[buzby]

I think it all depends which element of DVLAs service you complain about. I recieved a V5C for a new vehicle, and noticed that my name was spelt wrongly. They SAY 3 weeks for a replacemet, I got it in 4 days!