Sky at it again

[stardust_john]

I only keep sky at the moment due to the attached free broadband. Received letter yesterday saying prices to go up again in March. They already increased it to 22.00 from 21.00 with no notice and now want to add another 5.00(broadband not going to be free anymore I believe). You can get this rebated in the letter if you take sky talk and therefore your paying for the sky talk as well included with the reappearing free broadband. So sky line or charged for broadband.

I dont want sky phone and have panic alarm fitted to house and condition of council is that it is always a bt line. Fine till now.

So I have to change to bt next year ( I was thinking on this but sky bb is good, so left it for now)

RIP Sky had enough.

[cpashto70]

Hi mate

Imho I don't think Sky broadband has ever been free, although they spout that it is when people are thinking of subscribing.

Me along with thousands of others (see Sky User - Help and Support for Sky and Sky Broadband unhappy users section), have never had free Bb or phone for that matter. I'm being continually told that my bills, that are regularly between £95.00 & £133.00 per month, include free broadband and sky talk with the sky sports/movies/entertainment mixes which I pay £47.00 pm.

Why am I paying £47.00 for what is meant to be the complete package, when I am infact paying:
£47.00 (subscription);
£17.00 broadband;
£27.00 (Sky Talk) - £10.00 land line, but free calls apparently :/.

So all in all I'm paying over £100.00 a month for a package that was quoted as being £57.00 pm all in. Similar to the present best package Sky deal of £47.00.

somethings got to be done about these confidence tricksters and scammers.

Good luck getting yours sorted, you'll need a lot of it.

Craig

[stardust_john]

I consider myself lucky then that Ive only been moderately messed around, but have cancelled today as a result. They offered from today a 6month price freeze if I didnt cancel and really made me plead to leave, they are putting the 5.00 on in march so I would only have had 3 months price freeze, just in time for the prices to increase on the tv side probably. Bye bye sky feels good actually to get the cancellations dept to accept I want to go.

[cpashto70]

Good for you mate. My subscription is up for renewal after this month, and I, like you, will look forward to the warm feeling of satisfaction when I tell them I'm cancelling.

It's such a shame that what is really a superb programming provider is ruined by the negligence it affords its customer service departments.

Glad you're sorted.

Craig

[Birmo0803]

cpashto70

Dude, your paying over £100 /month for sky... Leave? I mean what do you exactly watch on sky? 10 out of the 500 channels they give you?

Wouldnt you rather save £70-85/month and jus go the pub with your mates and watch the sports?

I just got BT Vision top package. I was with sky on the top package. I worked it out that with BT's promos, i am saving over £450 in the first year alone.

£10.27 line rental
£4.85 - Unlimited calls + internatinal saver + mobile saver (40%)
£7.78,3months ~ £15.65 - BB (upto 8mb, 10gb usage) -- 4x faster sky / 4x more usage.
£13, 3mnts ~£20 BT Vision (GOLD/TOP PACKAGE)
£0 Setanta Sports 12 months

== £45.92 -- £12? cheaper/months then sky?
Free £200 box, No connection.

I love it, cheap. fast BB etc. And now i can go and watch Man U games at the pub, SOD sky sports.

+ no adverts all on demand TV. I watched 2 season of Fresh prince and almost season 1 of friends over christmas.

And lol, its got kareoke...

[cpashto70]

Hi Birmo0803

I was, until now, about to leave Sky. However, an absolutely brilliant girl at Sky CS has actually rectified a lot for me. Now I'm paying £34.00 per month for the 'whole shooting match' until April when it'll go up by a tenner. I'm happy at that.

Still, should I get any more huge bills in the future I'll be off. The BT Vision Gold package does sound good, so thanks for that, I'll definately keep BT in mind.

Cheers
Craig

[Birmo0803]

Are sky going to give you back an of the 100pound + payments you have over paid to them. If no, id be thinking of another call.

Rob

[patdavies]

Originally Posted by stardust_john

I dont want sky phone and have panic alarm fitted to house and condition of council is that it is always a bt line. Fine till now.

Whilst not relevant to the main thrust of your post, unless the Council pay for the line or it is a BT-provided service, then this is an unfair (and therefore unlawful) condition and restraint of trade.

Are you sure it does not simply say/mean land-line as opposed to a mobile?

[cpashto70]

Rob: No chance of any refunds but I'm going to push for a free Sky+ Box. that'd be nice.

patdavies: I agree with you. Surely dictating to tenants about landline providers is wholly unreasonable and unlawful. Stardustjohn should re-read his tenancy terms and call the council for clarification.

Craig

[stardust_john]

Have left them and now have bt broadband. Yippee.

Though I must admit when I cant sleep late at night, I miss some of the documentary chanels as now are freeview.

But I cant have it both ways and dont mind saving the tenner a month

[stardust_john]

Apparantly the condition of bt line is imposed by the panic alarm providers I was given due to ammount of seizures. Its because a lot of providers when payments are late withdraw the line all together, where as apparantly bt are informed not to cut me off at all and have promised to keep to it. I pay my bills any how so no problem but I sort of understand it. Sky phone literature received recently in small letters stated that if bills are not paid on time the 999 facility would be withdrawn when the switch the tv/phone package off. So late with tv payment and bye bye to phone.