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Argos Extra

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Argos Extra

Extra good service
Published by reduk054
13th November 2007

Argos Extra

Such good customer service as the service that I received on Sunday does not happen often, and when it does, it needs to be recognised, and sung from the roof tops!
Argos Extra local store were amazing. I am shocked about just how helpful they were! And it wasnt as if I was even spending a whole load of money!
I hope that the manager acts upon my thank you letter by congratulating the staff involved.
Really really impressed!

By barracad on 13th November 2007, 22:17

Re: Argos Extra

What happened?

#1 (permalink)

By reduk054 on 13th November 2007, 22:26

Re: Argos Extra

Ahh yes baccarad - that could be helpful for others!

Had been on-line and noticed a deal for christmas presents (sorry better not specify incase little eyes notice!), and Argos has a great deal, so reserved everything for collection in store. When I got to the pay point with my reference number, the price differed to my online quote. The cash desk lady asked for assistance, which came immediately (even though the store was sooooo busy!) and the customer helper (not sure of proper job title) spent the next half an hour working out an even better deal and made sure that we got the maximum gift vouchers (another in-store promotion). I cannot describe just how hard she worked on our behalf, and went over and above the call of duty.
Result, two potentially ecstatic children on Christmas day.
2) Parents with more money to spend on presents
3) gift vouchers
4) my confidence in high street customer services restored!

#2 (permalink)

By reduk054 on 28th November 2007, 23:25

Re: Argos Extra

Just a quick update, received a personal letter from the store manager, who aknowledged my thanks, and has shown my letter to the staff member involved, and thanked me, as people often do not tell him if they have done a good job! So I am really pleased again.

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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE

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