British Home Stores - Good Old Fashioned Service

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British Home Stores - Good Old Fashioned Service

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British Home Stores - Good Old Fashioned Service

Dont forget to write to compliment - restore the balance
Published by FoxyFiona
12th July 2007

British Home Stores - Good Old Fashioned Service

I recently saw some shoes in a magazine perfect for a forthcoming wedding, went to Metro Centre Gateshead, had shoes but not my size. Rang the Sunderland branch the next day and she not only put the shoes away until the weekend but a bag to match. The service was so pleasant and helpful that I wrote to the manager of the store to compliment them on their good customer service. Its so easy to complain but people rarely take the time to compliment. Its nice to restore the balance sometimes.

By Down and out on 12th July 2007, 15:25

Re: British Home Stores - Good Old Fashioned Service

I had a similarly pleasing experience with BHS in London.
I suppose thatg it often just depends upon the particular staff you are dealing with but it is very nice if you start to find that it is across the entire chain.

#1 (permalink)

By simonjohn on 3rd August 2007, 22:15

Re: British Home Stores - Good Old Fashioned Service

Quote:

Originally Posted by Down and out

I tend to find that B.H.S provide really good service, from returns to actual service, and with the likes of other stores your made

« - | Asda Electrical »

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